5/5
TrustpilotGreat partnership
Great partnership, promising developer, very helpful and approachable, definitely recommend it.
Trusted Agent profile · Paddock Wood
Berkeley Homes Paddock Wood reviews
★★★★★
518 reviews across 2 platforms
Badsell Road, Paddock Wood, TN12 6LP
Berkeley Homes's office in Paddock Wood, at Badsell Road, is rated 3.8 out of 5 across 518 reviews on two platforms, including 9 Google reviews rated 3.3.
Reviews
Every review we hold for the Paddock Wood office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotI am grateful of the services provided…
I am grateful of the services provided by Ms Sarah Coyle. She is very helpful to keep me posted of the building update
4/5
TrustpilotHighly recommended
I have had a pleasant experience of purchasing a new property from Berkeley. Their staff were all friendly and responsible. I would definitely recommend Berkeley to anyone who is looking for a new house in the UK with the best quality.
4/5
TrustpilotDuring the process of purchase
During the process of purchase, the sales team was very helpful and have patient support.
1/5
TrustpilotAwful awful awful
Scary how little they care for the safety and well being of those who will be living in their homes.Poor buildings, and no responsibility or action taken when one of their buildings burn down, due to their lack of care put into building it. Horrific
5/5
TrustpilotHighwood two of our children have bought here too
We have just bought a new home on the Highwood Development in HorshamWe are so pleased with the whole process from all of the Berkeley team and the quality of the build and the after sales service is exceptional. Glad we chose them for our biggest purchase.
5/5
TrustpilotGreat build, good service and fantastic aftercare
1/5
TrustpilotWOULDN'T EVEN GIVE THEM A 1* NEVER…
WOULDN'T EVEN GIVE THEM A 1* NEVER HEARD FROM ANYONE AFTER PAYING, MISS SOLD, SO MANY HIDDEN FEES ADDED EVEN AFTER ASKING SEVERAL TIMES! I STILL AM YET TO HEAR BACK AND WILL BE TAKING THIS FURTHER!!!!! AVOID! CHEAP FOR A REASON!
5/5
TrustpilotReally great aftersales service 👏
5/5
TrustpilotFrom start to looking to actually…
From start to looking to actually buying my first place Berkeley Homes whole team have been great helping me out and keeping me updated with things amazing sales and customer service whit the whole team
5/5
TrustpilotReally happy with the purchase of our new Home
Really happy with the purchase of our new home. All Berkeley different departments from exchange to completion and after completion services the stuff were always available to assist with any queries or issues appear during the process.
5/5
TrustpilotI was surprised that the completion…
I was surprised that the completion date is much earlier than expected which is good. The overall interior design is appealing. If you can include a wardrobe in the second bedroom, it will be perfect.
5/5
TrustpilotPurchase of our new home.
We have always received an exceptionally professional, not to mention personal service from all of the staff at Abbey Barnes. We have been extremely satisfied with the process so far and have every confidence in the team to assistant going forwards.
5/5
TrustpilotThe Berkeley homes group staff were so…
The Berkeley homes group staff were so helpful & courteous with the the purchase of my new home , plus the workmanship quality excellent, a Great experience all round, Thank you to all at Berkeley Homes .
5/5
TrustpilotNice developer
Nice developer! Very responsible.
5/5
TrustpilotStaff have been welcoming
Staff have been welcoming, courteous and extremely helpful in dealing with any issues we have had. Good house in an attractive and well managed development.
5/5
TrustpilotBrilliant
Our experience with Berkeley’s has been brilliant. The sales team have been so helpful, and pleasant, the build is of good quality, the builders themselves are very pleasant. So I am very pleased with our new home.
5/5
TrustpilotBerkeley Homes for quality build and exceptional customer service
Very professional, caring and respectful personnel. Always ready to listen and keen to ensure satisfaction on any issue. The quality of the build is exceptional. Very pleased to be living in a Berkeley home. It is our second experience of purchasing one.
1/5
TrustpilotUtterly useless and showing total…
Utterly useless and showing total contempt for residents at Chelsea Bridge Wharf by having milk delivered to their office at 30 minutes after midnight. Berkeley Homes (Tuppence Charles) have refused to tell me their complaints procedures and they apparently intend to continue to do this. We'll see about that.
1/5
TrustpilotOutrageous refusal to procure EWS1
Berkeley Homes are nothing but profiteers who care nothing for the people who live in their properties. Currently refusing to supply an EWS1 form on the grounds the building is 20cm short of 18m despite government guidance clearly removing that height restriction almost 6 months ago!!!
5/5
TrustpilotWorry-free property buying journey
The quality of property is top class and the staffs are very proactive and kind. It was a worry-free buying journey!
5/5
TrustpilotOutstanding service!
Berkeley services have been outstanding from the sales & marketing team to the after care customer services. Also the quality of build and materials used is to a high standard, with any corrections being dealt with timely.
1/5
TrustpilotPoor Quality, Below Expectations
The quality is below my expectations. Bad laminated floor installation. Not soundproof windows. Also, the completion date was delayed. No proper ventilation system installed even though much cheaper developments have. It’s overpriced.
5/5
TrustpilotAmazing experience
Amazing experience, it’s cliche to say but they truly made us feel like part of the family and we were genuinely taken care of from start to finish
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
