Trusted Agent profile · Oxford
★★★★★
1,973 reviews across 2 platforms
256 Banbury Road, Oxford, OX2 7DE, OX2 7DE
Part of Savills, see every office.
Savills's office in Oxford, at 256 Banbury Road, is rated 4.2 out of 5 across 1,973 reviews on two platforms, including 154 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotGuided us on the correct price for our…
Guided us on the correct price for our property so we ensured a quick sale and achieved over the guide price.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotWe had great service from Millie…
We had great service from Millie Willsmer. She was responsive, friendly and did all she could to aid our purchase.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotExcellent service
Excellent service, very efficient at every stage and all the team where a pleasure to work with.
Thank you, Susan. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotSavills are our go-to
My brother and I have used Savills for years to rent out our properties. Paige and Ali have been proactive and professional, quick to respond to any queries. One house has been let out; one flat is still looking for tenants.
5/5
GoogleExcellent service which produced good tenants at the asking price within a few days.PositiveProfessionalism
Dear Seymour, thank you so much for your positive feedback on the Summertown lettings team. I am very pleased to see that we have provided to you good tenants and at asking price! Kind regards Louise
5/5
Trustpilotextremely happy
Everything that happened during me getting the apartment was so easy and every member of staff was so helpful, amazing service
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotSavills Feedback
David from the Wapping office did a great job - Responsive and willing to help.We recommend him.
Thank you, Victor - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,David
1/5
TrustpilotSales staff that lie to get the sale…
Sales staff that lie to get the sale and then leave you
Thank you for your feedback. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
5/5
TrustpilotFantastic customer service from Jess Exley
Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotCrimnals working in league with…
Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future
Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
1/5
TrustpilotCrooks
CrooksDon’t even trust them, ever.
We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?
5/5
TrustpilotGreat service
Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotOur sale
We were always kept well informed with helpful and experienced guidance, thank you very much
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotEfficient
Efficient, courteous and successful - what more could you want?!
Thank you for taking the time to leave a review. We are so grateful for your kind words and hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotI had a small but complicated query…
I had a small but complicated query about my rental property which was swiftly followed up by Aliya Charnley and everything was quickly sorted out.
5/5
TrustpilotThey were there to support the process…
They were there to support the process from offer through to completion. Would definitely use them again.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotAvoid
Avoid! Totally unprofessional and full of false promises they cannot deliver.
We are sorry to hear that you had a negative experience. We take pride in delivering great service, so we would like to learn more about your experience so that we can investigate. Please email more information to socialmedia@savills.com so that we can assist you.
5/5
TrustpilotSavills sold our house quickly and…
Savills sold our house quickly and efficiently with good communication
We appreciate your kind words and are glad to have been able to help you. Please feel free to get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Calls always returned & E Mails responded toAlways felt they were there to help
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent buying experience
Excellent service buying through Daniel; responsive, transparent and helpful throughout.
I am very grateful for your kind words. Buying a home can be very stressful, so I am glad to have been able to assist. Please feel free to reach out with any further questions.Regards,Daniel
5/5
TrustpilotExcellent
Excellent, got a swift result.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotIgnoring deadlines
Ignoring deadlines. Extremely late on maintenance issues and returning deposits.
We are very sorry to hear that you have had a negative experience. We aim to provide excellent service at all times and we are disappointed to hear that we have fallen short. Can you please send more details to socialmedia@savills.com so that we can investigate?
5/5
Googleexcellent service, very efficient and professional.
5/5
TrustpilotBest agents in town
Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Summertown New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
