Trusted Agent profile · Oxford
★★★★★
1,973 reviews across 2 platforms
256 Banbury Road, Oxford, OX2 7DE, OX2 7DE
Part of Savills, see every office.
Savills's office in Oxford, at 256 Banbury Road, is rated 4.2 out of 5 across 1,973 reviews on two platforms, including 154 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
GoogleSince the first email to the very end, Savills Summertown and specially letting negotiator Rosie offered just an excellent service and supported and helped us through our rental process. I highly recommend!
5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotSavills auctions
I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless questions of which they were incredibly helpful in answering them.
5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotHave been with Savills since October…
Have been with Savills since October and have had a great experience, Danielle Melia from Property management has been so helpful and communicative!
4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
5/5
TrustpilotMillie and Savills have been amazing…
Millie and Savills have been amazing helping us sell our home. They made the process enjoyable.
Thank you for your kind words. Selling a home can be very stressful and I am glad to have been able to make the process that bit smoother. Regards,Millie
5/5
TrustpilotFantastic!
Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.
Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotEfficient, Professional Service
Efficient, friendly staff, sympathetic to our needs. Highly recommended, totally professional. We have used other agents previously, Savills are by far the best.
5/5
TrustpilotGreat team!
Highly recommend working with Savills. Great team, thank you so much for your professionalism.
Thank you for leaving a lovely review, we do appreciate it and with you all the best.
5/5
TrustpilotSale of family home.
Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
GoogleVery good overall experience with our letting negotiator. Constantly communicative and available for all enquiries: before and after tenancy start.PositiveResponsiveness, Quality, Professionalism
Dear Andre, thank you so much for your review on Rosie. I'm super pleased that you've experienced such a good service from my Summertown team!
2/5
TrustpilotBut experience !!!!
But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻
1/5
TrustpilotCleaning after all
As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.
5/5
TrustpilotExcellent service from Aziz Shah
Excellent service from Aziz Shah, he was extremely attentive and helpful.
Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz
5/5
TrustpilotFantastic
Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.
Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo
5/5
TrustpilotVery helpful all the time and they were…
Very helpful all the time and they were able to make the process of moving simple and efficient.
Thanks Kush, pleasure to work with you.Regards,Luke
5/5
TrustpilotLetting service over the past two years…
Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotA great service
Adel Virago-Zsupan has provided us with a great service Sorting out some difficult issues that we are very pleased with.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotLauren helped me a lot during my stay…
Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.
1/5
TrustpilotCost me £15 to call them and never got…
Cost me £15 to call them and never got through after waiting 25 minsEmails them and 3 days later still no response
Thank you for your feedback. We take it very seriously so could I ask you to get in touch so that we can discuss your concerns in full? Please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
Trustpilotthank you Savills & Paige
Paige Ford helped me find a great place in Belsize Park for a short term stay. She was so efficient and pleasant. She made everything so easy. I highly recommend her and Savills.
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Tell us what you need and we'll put you in touch. Savills Summertown New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
