Trusted Agent profile · Oxford
★★★★★
1,974 reviews across 2 platforms
256 Banbury Road, Oxford, OX2 7DE, OX2 7DE
Part of Savills, see every office.
Savills's office in Oxford, at 256 Banbury Road, is rated 4.2 out of 5 across 1,974 reviews on two platforms, including 154 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been a landlord with Savills for 3 years
I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.
Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team
5/5
GoogleWe have recently moved into a new property that we bought through Savills. Nicky has been brilliant throughout the whole process. Everyone we spoke to there is polite and professional and answered any queries quickly. We would highly recommend Savills.
5/5
TrustpilotVincent Road Sale
The whole team at Savills were exceptionally professional during the sale of our property in Vincent Road. We would especially like to draw attention to Ben Rudd who was extremely helpful, and proactive, during the sales cycle.We would strongly recommend Savills for those looking for an estate agent.Mr & Mrs E
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
GoogleAs new tenants in Oxford we were dealt with very professionally by the Savills team. Particular praise to Rose Marsden Smedley who was knowledgeable, friendly and a pleasure to deal with. We were able to get our tenancy sorted out in no time and with a minimum of fuss. Great Job!PositiveProfessionalism
Dear Robert, many thanks for your kind words regarding Rosie and the lettings team in Summertown. I am very pleased to see that they continue to deliver an excellent service to both tenants and our clients. Please do come back to us in the future. Kind regards Louise
5/5
TrustpilotI am very satisfied for the services…
I am very satisfied for the services provided to me and in particular for their efficiency and speed.
Thank you for taking the time to review our service, Giuseppe - feedback is always incredibly helpful.I’m delighted that we met your expectations.
1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSale of our property in Ascot
We chose Savill’s to market our property in Ascot as they were responsive and understood our brief. The staff were amazing at every stage of the process, nothing was any trouble and advice was there when it was needed.The property sold very quickly, with initial marketing targetting suitable buyers. The enthusiasm and professionalism of the staff was evident from the beginning to the end of the process.I have recommended Savills to friends who are considering a house move. A great experience.
5/5
TrustpilotAmazing service and support from Angus.
Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.
1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotBayswater appartment
We recently sold our Bayswater apartment through Savills. Danielle Kersh who led the sale, was outstanding and really supportive from both seller and buyer perspectives. She made the process smooth and enjoyable. We would wholeheartedly recommend both Savills and Danielle Kersh.
Thank you for taking the time to leave feedback. We’re so glad that you we were able to help you and wish you all the best.Regards,Danielle
1/5
TrustpilotTerrible to deal with
Terrible to deal with, will be very helpful during the tenancy, but on the way out will use any excuse possible to take money out of deposits.
We are very sorry to hear of your moving out experience and would like to find out more. If you'd like, please provide further detail by email to socialmedia@savills.com so we can investigate.
5/5
TrustpilotA great service from Victoria and Sue…
A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!
5/5
TrustpilotA well executed transaction as expected…
A well executed transaction as expected from Savills an established business with a big reputation. There are many claims made by estate agents - they're famous for that but negotiating skills are another level. Charlie Knapp showed such skills and I would recommend him and his company without hesitation.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAwful company who destroy any property…
Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.
Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.
5/5
TrustpilotBattersea Park Estate Agency
Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.
Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter
5/5
GoogleIt was a pleasure working with Rosie in finding my new home in Oxford. Everything so quick and smooth thanks to her spontaneous and generous help:)
5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
5/5
GoogleGreat experience. Rosie and Amy were great and helpful
5/5
GoogleI would highly recommend Rosie in the Summertown branch!
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