Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Team
Great TeamI have dealt with KF over 18 months on different occasions and found them to be extremely helpful, knowledgeable and fair. Notably, Sasha Gray-Crosby was very much hands on, well-rounded on various aspects of the rental process and posed as a very resourceful liaison for all of our needs. Kudos to the team that I know I’ll be entrusting for future transactions.
Sayer · 22 April 2024
Agent replied · 30 October 2024
Thank you, Sayer, for your incredibly kind review. It is a pleasure managing your property, and I look forward to the future. Sasha
★★★★★ 5/5
TrustpilotEndless thanks to Lucy and Ivanka
Endless thanks to Lucy and Ivanka, who supported us from the beginning to the end of our house rental process in London. They made this difficult process easy for us and were always supportive. Their communication and guidance were amazing. Their kindness was always at the forefront. Many thanks again and again 🙏🏻
Salim · 10 October 2024
Agent replied · 30 October 2024
Dear Salim, Thank you so much for leaving such a lovely review. We hope you love your new home. All the best, Ivanka and Lucy
★★★★★ 5/5
TrustpilotSuccessful rental renewal
I would like to thank Vinnie in the renewals team. I had the pleasure of working with him for the recent renewal of our apartment at Southbank. he managed the process very professionally and efficiently as well as negotiating a good rent review in what is currently a fairly tricky market. Well done Vinnie!
Jane · 24 September 2024
Agent replied · 30 October 2024
Dear Jane,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you for choosing Knight Frank again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIf I could leave 6 stars, I would!
If I could leave 6 stars, I would! I made the decision to rent my apartment in Battersea (I couldn’t sell it due to the economic downturn) and James S. did a fantastic job! Super responsive, efficient and provided me with the best advice for a seamless experience. Within 2 weeks, I had new tenants moving in, at above asking price! I could not recommend James more, he’s really been truly amazing!
Eloise · 27 September 2023
Agent replied · 30 October 2024
Thank you so much for the kind review, Eloise.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 5/5
TrustpilotShantel Sikanartey has been my property…
Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.
Kathleen · 13 December 2024
Agent replied · 26 December 2024
Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel
★★★★★ 5/5
TrustpilotJade is a superb advisor
Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.
Sara · 22 October 2024
Agent replied · 30 October 2024
Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade
★★★★★ 5/5
TrustpilotWe have had a wonderful experience with…
We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!
Rebecca · 20 May 2024
Agent replied · 30 October 2024
Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie
★★★★★ 5/5
TrustpilotVery positive experience!
Throughout my tenancy process, Yenssi McKenzie-Graham was very communicative and super nice to work with! She promptly answered all my emails and queries, and helped me negotiate with landlord to extend my tenancy end date, keeping me informed about every step. It was very helpful, thank you Yenssi!
Krešimir · 15 November 2024
Agent replied · 26 December 2024
Thank you Krešimir for your positive review! Your kind words truly mean a lot to me, and it was an absolute pleasure working with you throughout your tenancy.As you prepare for your international move, I want to wish you all the best. This is an exciting step in your journey, and I’m sure you’ll thrive in your new destination. Please remember, we’re here for you if you need any assistance or advice! Best, Yenssi
★★★★★ 5/5
TrustpilotProfessional & Prompt Support by Kim & Molly
I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.
Eng · 18 June 2024
Agent replied · 30 October 2024
Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly
★★★★★ 5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.
Ceylan · 14 June 2024
Agent replied · 30 October 2024
Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James
★★★★★ 5/5
TrustpilotGreat experience and excellent service
I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.
Grace · 15 July 2024
Agent replied · 30 October 2024
Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!
★★★★★ 5/5
GooglePurchased and sold through Inspired Sales and Acquisitions. From the first viewing all the way through to final hurdles Craig from I.S&A was absolutely amazing. Every issue we encountered Craig was on it. Communication was brilliant and Craig was great at keeping the flow of the move ticking along and this is where I.S&A stand out from the crowd. We weren't given all the usual sales speel and I believe we achieved the best possible price for our property by far, while the buying process went smoothly right up until moving in/out day! Can't praise Craig and I.S&A enough..... Not all Estate agents are the same!
Oliver · 25 October 2022
Agent replied · 24 October 2024
Wow thank you for this superb review for Craig and the team! Victoria (FK)
★★★★★ 5/5
GoogleIf Carlsberg made Estate Agents...
We live overseas and chose Richard and Inspired to help us sell our UK property. Throughout the entire process, our interactions with the team were extremely high-calibre, efficient, friendly, reliable and we felt incredibly well supported throughout.
Richard in particular, went above and beyond and heroically saved the deal multiple times by providing clear guidance and re-assurance to all when inevitable complications arose.
They have been a joy to work with and I cannot praise them enough. I whole-heartedly recommend them to anyone buying or selling a house.
A · 25 October 2022
Agent replied · 24 October 2024
Thank you for this superb review for Richard and the team! Victoria (FK)
★★★★★ 5/5
GoogleI have extremely positive feedback to give the Good Estate Agent-Oscar Cheung.He helped me to buy my property.He listened to my requirements.I was so impressed with his diligence and excellent customer service, he is a so warm, reliable, cheerful and polite young man. Whole process very straightforward and were available to help the entire time.
I viewed my property 5 times(including a couple of times for builders ) Oscar showed his sincere and patience, especially he was very punctual arriving to my property .Oscar was attentive and responded to communication quickly.
I will definitely give The Good Estate Agent 5 stars.I would recommend Oscar and would use this estate agent in the future.
Connie · 25 October 2022
Agent replied · 24 October 2024
Thank you for this superb 5-star review for Oscar and the team, he will be pleased to read it! Victoria (FK)
★★★★★ 5/5
TrustpilotHuge thanks to Gemma and the team in…
Huge thanks to Gemma and the team in Cheltenham for helping make the sale of our apartment go through so smoothly. Communication was great as we were kept regularly informed of viewings and outcomes. Really proactive and secured a buyer really quickly. Would definitely recommend their services.
Gill · 21 November 2025
★★★★★ 5/5
TrustpilotWhat a wonderful personal service!
The very personal service provided by Rachael Hancock who constantly kept up the pressure on the solicitors who were extremely slow and her speed of returning calls. She made me feel like i was her only client, always had time for my calls.
Hamish · 6 May 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a review, and for your kind words.
We wish you all the very best in your new home!
Kind regards
Rachael and the Knight Frank Exeter team
★★★★★ 5/5
TrustpilotYour company’s pride
I'm extremely happy with the service provided by my property manager Jocelyn Zhang. She has been nothing but professional, patient, and kind throughout the entire process. Her assistance made everything so much easier, I feel London is my home just because of her! I appreciate her dedication and support. Highly recommend!
Amy · 6 September 2024
Agent replied · 30 October 2024
Thank you so much for the review, Amy! I really appreciate your kind words and am glad to hear you’re satisfied with my service.All the best,Jocelyn
★★★★★ 5/5
TrustpilotThe company helped me in many ways,
The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.
Jaser · 25 May 2024
Agent replied · 30 October 2024
Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotCatrin Baker - Property Management
We have been working with Catrin since moving into our property in February. Catrin has been very responsive and helpful with getting the right contacts in for things we've needed support with around the apartment. We greatly appreciate her sense of urgency and her help!
J · 6 December 2024
Agent replied · 26 December 2024
Dear Jacqueline and JoeThank you for your kind words. It was a please to be able to assist and have your issues resolved for you. Kind regardsCatrin
★★★★★ 5/5
TrustpilotTomos and Stan sealed the deal
Tomos Miller has been brilliant and well informed, and was helpful and responsive in giving us a second property tour at short notice; Stan Fung also being quick to respond and communicate, being helpful with any queries; helping us make an informed decision and the process smooth and easy overall; thanks guys!
Farooq · 15 August 2024
Agent replied · 30 October 2024
To receive positive feedback on how Stan and I addressed enquiries is very rewarding.Kind regards,Tomos
★★★★★ 5/5
TrustpilotMichael Fox has been the property…
Michael Fox has been the property manager for my flat for over a year. He has been extremely efficient and dealt with any issues with the flat or tenants. He responded to emails promptly and provided updates for any issue which was ongoing.Oliver Hepplewhite head of lettings was also very helpful.
Jetcocker · 29 August 2024
Agent replied · 30 October 2024
Thank you Sanjeeva, it has been a pleasure to work with you.Kind regards,Michael and Oliver
★★★★★ 5/5
TrustpilotGreat experience
Our agent Beth went above and beyond helping us with our move. She showed us the area, gave us valuable insights on commute times, schools etc and was very responsive and reliable. It felt like she was genuinely interested in finding the right place for us.
Elizabeth · 13 November 2024
Agent replied · 26 December 2024
Hi Elizabeth, Thank you for your kind words. It’s been a pleasure working with you and I’m sure we will cross paths in the future. Best, Beth
★★★★★ 5/5
TrustpilotIt has been a pleasure to work with…
It has been a pleasure to work with Katie at KF Wandsworth for our recent letting. Katie was always professional and responsive and kept us up to date with the progress of letting our property. Once a new tenant was identified she kept us well informed on the progress of the tenancy preparation which enables our new tenant to move in smoothly.
Harriet · 29 January 2024
Agent replied · 30 October 2024
Dear Harriet,Thank you so much for your feedback, it was so lovely working with you and I am so pleased that I was able to help you find lovely tenants.As always, I’m around if you need anything and I look forward to working with you again!Best,Katie
★★★★★ 5/5
TrustpilotVinnie from Renewals was helpful and…
Vinnie from Renewals was helpful and efficient
JV · 20 January 2026
Agent replied · 22 January 2026
Dear Jonathan,
It was a pleasure to assist you in negotiations.
Thank you for choosing Knight Frank.
Kind regards,
Vinnie
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