Trusted Agent profile · Oxford · Oxfordshire

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Chancellors Oxford reviews

4.5

★★★★★ Excellent

2,298 reviews across 3 platforms

215 Cowley Road, Oxford, Oxfordshire, OX4 1XF

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Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.

Google logo

4.3 / 5

625

Reviews on Google

This office

Facebook logo

3.9 / 5

351

Reviews on Facebook

Business-wide

Trustpilot logo

1,322

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lovely flats, helpful agent ...

The flats were lovely and agent was really helpful, we aren't totally sold on the town but service was really good.

Miss · 19 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

London handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help! Getting the job done wherever, however, no matter how big or small. get a free, no-obligation quote for your next home improvement Call us anytime: 07402212420

Kathy · 18 March 2018

5/5

Trustpilot

Really helpful

Really helpful, was always willing to help and answer questions. Polite and swift in all the dealings I had with them

Mr · 13 May 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I've had a good time with Chancellors…

I've had a good time with Chancellors through Shannon Townley-Taylor's help. She is been really responsive and I definitely recommend her.

Miss · 28 April 2021

Agent replied

Thank you Miss Lin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Appointment!

Appointment on time, warm, cheerful greeting! Excellent comprehensive professional, show round. Good ambassador for Chancellors. Unfortunately £150k overpriced otherwise interested. W.Moore

Mr · 28 April 2021

Agent replied

Thank you for leaving us this great review Mr Moore, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

It was a very good and helpful service

It was a very good and helpful service. All questions were answered well with a good explanation and a friendly manner.

Joshua · 27 April 2021

Agent replied

Thank you for leaving us this great review Joshua, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

Had a conversation with Lee about my requirements for a flat in Finchley. He was really helpful and knowledgeable and made the whole process really easy.

Justine · 5 November 2019

Agent replied

Lee Brenton

5/5

Facebook

Francesca has recently been appointed as my Estate Manager. She has been excellent so far and managed my house issues with efficiency and respect. Many Thanks.

Moses · 3 November 2019

Agent replied

Thank you very much!

5/5

Trustpilot

Excellent customer service and very…

Excellent customer service and very friendly. Also provided me with so much useful information and assisted me with my search. 5*

Wolftastic · 17 April 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Facebook

Treat landlords and tenants equally.. My friend has been waiting on his deposit return for a month. Absolute horror show of a business

Sarah · 21 October 2020

Agent replied

Hi Sarah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your friend to contact us via directors@chancellors.co.uk Many thanks.

5/5

Trustpilot

Went above and beyond

Went above and beyond, always there to answer any questions I had and made the lettings processes easy Thank you!

Miss · 23 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Very caring and asked how I am feeling

Very caring and asked how I am feeling. Didn’t ask too many question and was very polite. Great customer service.

Mr · 22 June 2021

Agent replied

Thank you for leaving us this great review Mr Sbai, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Chancellors provided an excellent service in re-letting my flat

Chancellors provided an excellent service throughout the process of letting my flat. Very good communication and quick resolution. Highly recommended.

Ms · 15 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

This agency has been known to discriminate against renters just because they are in receipt of Universal Credit - disgusting.

Alice · 8 June 2021

Agent replied

We are naturally concerned to read this post as we have provided a detailed response directly to ACORN and to date no response has been returned from them. We can confirm the company does not have any policies that are illegal or discriminate against tenants, including on the grounds that they are in receipt of Universal Credit or other benefits. We naturally also recognise the need for tenants on low incomes to have safe and stable homes.

5/5

Trustpilot

Have found Paul most helpful

Have found Paul most helpful, Paul has kept my faith in Chancellors, great customer service Has resolve all my issues

Mr · 2 June 2021

Agent replied

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Francesca Deacon helped us during all our checkout process which went very well. So 5 stars for her. Thank you.

André · 27 May 2021

Agent replied

Thank you André for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Chancellors have been fantastic in communication and efficiency throughout the sales process. I am particularly grateful to Emrah who was an excellent member of the team and took the time to make sure that all my questions were answered. He is punctual and reliable and I am grateful for his help with finding my ideal property. Many thanks

Rahul · 29 July 2019

5/5

Facebook

It was nice talking with Lee Brenton who was very helpful. He managed to book few views of the properties in a short time. Thank you

Iuly · 16 July 2019

Agent replied

Thank you very much! Good luck!

5/5

Trustpilot

The team at chancellors have all been…

The team at chancellors have all been very helpful keeping me informed with each viewing very happy with the service.

Paul · 6 May 2021

Agent replied

Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Trustpilot

Chancellors have been professional and…

Chancellors have been professional and have updated us regarding tenant viewings and communicated at each step of the letting process.

Dawn · 5 May 2021

Agent replied

Thank you Dawn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Extremely helpful

Extremely helpful, informative and reassuring in a stressful time. The agent who handled our letting has been an absolute star.

Mr · 19 April 2021

Agent replied

Thank you for leaving us this great review Mr Jones, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Stephen and his colleagues were very…

Stephen and his colleagues were very helpful with any questions i had and kept me well informed of progress. Pete

Mr · 18 April 2021

Agent replied

Thank you Mr O Hagan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Fast and straight forward

They have a hardworking team which look after everything and helping you to process your request faster. Definitely recommend *

Mr · 10 April 2021

Agent replied

Hi Mr Babaei, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

Laura at Llandrindod was really helpful in our enquiry for a property....

Kevin · 18 September 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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About Chancellors Oxford

Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.

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