Trusted Agent profile · Otley & Guiseley
Verified
★★★★★
129 reviews across 2 platforms
EweMove, Otley & Guiseley, LS21
Part of EweMove, see every office.
EweMove's office in Otley & Guiseley, at EweMove, is rated 5.0 out of 5 across 129 reviews on two platforms, including 126 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
Welcome! I’m Nev Lyon, your local EweMove personal agent and owner/director of the Otley & Guiseley Estate Agent branch along with my wife Terri. Back in 2018, I took the brave and perhaps very risky decision to leave a long standing well-paid role in the energy industry, to found our local EweMove branch. I can honestly say we have never looked back or regretted this decision once. It just felt right and the best move I could have made. I genuinely love it! Like all new businesses, we’ve had many challenges and setbacks (well, it is the property market after all!), ridden Brexit along with the pandemic but this has simply helped us learn and fine tune our business to become the first choice for vendors & landlords alike, looking for a premium friendly personal service. There is nothing more rewarding than handing over the keys to excited first-time buyers! Equally, when a former customer recommends us to friends or family, or come back the second time to sell their house, we know we are on the right track. I grew up in Wetherby, and as a teenager moved to Harrogate which is where Terri and I met. After uni, we got married and bought our first house in Harrogate. We now have two fantastic grown-up sons that we are very proud of and two gorgeous grand children but still feel a bit too young to be grandparents! We’ve always had the property bug and have moved six times locally, all of the houses have been ‘doer-uppers’. I share our experience with prospective buyers to understand the potential any property, no matter what condition it is in. Having moved so many times, we’ve truly felt the property moving pains ourselves and our mission is to take as much of that away from you as possible. In the modern world, great service is often difficult to come by but our mantra is to treat people how we wish to be treated ourselves…and we really appreciate excellent service! I’m friendly, professional, and dependable but please don’t take my word for it, I urge you to read our 5 star Google reviews from people that matter most, our customers!
The Trusted Agent 2026 results for EweMove, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Otley & Guiseley office, from every platform, shown as written. First names only.
5/5
GoogleNev has been incredibly supportive throughout the process, he is always on hand to answer any queries and has gone above and beyond to help us. We will definitely use Nev when we come to sell a property!
Charley, I’m so pleased you have appreciated the support and personal service offered by EweMove and I look forward to helping you further in the future! Sincere best wishes, Nev
5/5
GoogleNev has been extremely helpful and supportive throughout the experience, doing all he can to make sure all questions are answered and work towards completion. Thanks for all your help! Can’t recommend EweMove and Nev highly enough!
I really appreciate you leaving such a glowing review. It's very much appreciated! I'm pleased we made it to the finishing line and great to hear you are happy to recommend EweMove to others. Warmest wishes, Nev
5/5
GoogleI felt Nev was very honest and straight during the whole process, gave good advice about the state of the market and our options and really stuck at the task to get the sale over the line
Thank you very much for your very kind review. Unexpected spanner’s can get thrown at us sometimes but thankfully we found a way forward and completed the sale. Many thanks for your help and best wishes in your new home.
5/5
GoogleWe were absolutely delighted by the remarkably high level of customer service provided by Nev when selling our house. He gave us constant support and regular updates. Nothing is too much trouble for Nev. Highly recommended.
I’m really chuffed with your amazing 5 star review! It was my pleasure helping you complete the sale despite the bumps in the road. Thank you very much and best wishes!
5/5
GoogleI felt Nev was very honest and straight during the whole process, gave good advice about the state of the market and our options and really stuck at the task to get the sale over the line
Thank you very much for your very kind review. Unexpected spanner’s can get thrown at us sometimes but thankfully we found a way forward and completed the sale. Many thanks for your help and best wishes in your new home.
5/5
GoogleNev at Ewemove has definitely delivered in all aspects of sale. He has been proactive in ensuring a quick sale at the right price and dealing with one efficient person who knows and cares what's happening is great. Also the accompanying …
Firstly, thank you so much for trusting EweMove with your instruction and taking the time to leave a review about our service. I'm really pleased that you recognise we care, and have appreciated our professional viewing experience for prospective buyers. Thanks again!
5/5
GoogleI would highly recommend Nev at EweMove. I purchased my property through Nev two years ago and had such a great experience that I enlisted him to sell it. Working with Nev you get access to a highly experienced and professional estate …
Firstly thank you very much for taking to time to leave your 5 star review. I'm delighted that you have enjoyed the EweMove experience and would recommend EweMove to other vendors in the Menston, Otley, Guiseley and Yeadon area. It's a genuine pleasure working with you! Thanks again.
5/5
GoogleWe have had nothing but good service from Nev. His communication was excellent and went out of his way to help.
I’m delighted you are pleased with my service and excellent communication. I look forward to helping you well into the future! Thank you so much for taking time to leave your five star review.
5/5
GoogleNev dealt with the sale of our house and we are so happy we chose him and Ewe Move to manage the sale. He kept us informed at every stage, and nothing was ever too much trouble. It was the second time we have sold a house and Nev exceeded …
Firstly, thank you for taking the time to leave such a a fantastic review, it’s very much appreciated! Secondly, thank you for instructing EweMove to sell your home, it was a genuine pleasure working with you. Wishing you many happy years in your new home. Thanks again.
5/5
GoogleI highly recommend using EweMove to help you find your next property. They really takes the stress out of the process. I am delighted with the support that was given to me from January 2020. Very professional and wish all other companies had staff as dedicated as Nev Lyon. The experience was truly unmatched. keep up the good work.
I’m delighted you have been pleased with your EweMove service experience and thank very much for taking the time to leave a review, it’s very much appreciated. Best wishes!
5/5
GoogleVery professional service and I felt safe and secure selling my home with Nev. I felt I could trust him, a feeling which I did not experience with some of the other agents who gave me valuations. I also noted that Ewe move was so much …
Thank you very much for your 5 star rating Jane! I'm so pleased you felt well looked after during the home moving process, which can prove very stressful at times. It's been a genuine pleasure working with you and I wish you many happy years and times in your new home. Sincere thanks!
5/5
GoogleNev is professional, helpful, pleasant and very knowledgeable, able to answer all our questions. The property we viewed was beautifully presented, but just not quite right for us.
I’m pleased you had a positive EweMove experience and I was able to answer your questions. Thank you so much for your fabulous review!
5/5
GoogleIn the uncertainty of Covid and lockdown restrictions. Although we have not bought a house yet. Over a the weeks Nev was always very honest about what was happening, called when said so - even if bad news!!! Very professional service received so far including prompt initial contact to a query via the internet. Keep it up!!!!!
Very much appreciated Dean! We are trying to do our bit and keep every interested party as safe as possible in these extraordinary times. Thank you for taking to the time to recognise this.
5/5
GoogleWe recently purchased a house with Ewemove and had Nev as our agent who was brilliant. Everything went smoothly and the purchase was sorted in great time.
Thank you very much Alex for taking to time to leaving such an excellent 5-star review. I'm pleased all went smoothly for you and wish you many happy years ahead in your new home.
5/5
GoogleNev was brilliant. He was efficient at texting back and helped chase up solicitors when needed. He also answered any questions I had whenever they came up.
I'm very humbled Gillian, thank you so much! I hope you are enjoying your new home. Best wishes, Nev
5/5
GoogleFirst time buying a home and Nev our estate agent was amazing! He answered all of our questions quickly and thoroughly, made some great recommendations for help with a mortgage, and has checked in with us every step of the way. Couldn’t recommend him enough, he’s made the whole experience lovely :) ... Thank you, Nev!
Many thanks for your review Katie. Buying a house for the first time can be very daunting and it's very rewarding to help you navigate through this journey and I look forward to handing over the keys for your first home in the not too distant future!
5/5
GoogleBuying a property can be overwhelming but my estate agent made me feel supported on every step of the way. They were patient and proactive making what could have been a stressful experience, feel smooth and manageable. I am so grateful to …
5/5
GoogleHaving had dealings with various estate agents recently (both as a landlord and as a prospective buyer), it was a refreshing experience to meet Nev Lyon from Ewe Move. …
Thank you very much for your review. I’m so pleased you highlighted the importance of trust. When buyers are making such huge financial decisions it’s only right and proper that they know the full facts. Thanks again.
5/5
GoogleGreat experience with Nev & EweMove, even though I decided against making an offer on the property I was so impressed with their service compared with others that I have been dealing with over the past 6 months. The only estate agent I've come across that will arrange evening viewings and their communication is fantastic!
Many thanks for your review Simon and so pleased you liked your EweMove experience!
5/5
GoogleWe have recently been in the middle of purchasing our first home and we originally viewed the property through Ewe Move and we can say the process of viewing our first home was made incredibly easy by Nev, …
Kati, I really appreciate your kind words and pleased you have found the process easy. Thank you for taking the time to leave a review. Best wishes, Nev
5/5
GoogleJust bought a house where EweMove's Nev Lyon was handling the sale. What a helpful man he turned out to be. It seemed that nothing was too much trouble and gave us access to look at building potential to help us decide on our purchase. Happy to recommend
It's been an absolute pleasure dealing with you both throughout the purchase process and I really appreciate the time taken to provide service feedback. Wishing you many happy years in your new home!
5/5
GoogleNev was a superstar! Delays in selling the house due legality issues. Very frustrating but nothing connected to ewe move. Nev stayed very professional throughout. Would not hesitate to use again. Well done!
Amazing review, thank you Ian! 2 previous sale fall throughs but the last one went to like a rocket, just 47 days from sale agreed to completion. Thank you for your support and resilience throughout the bumpy selling journey. Mission accomplished! 👍🏻 …
5/5
GoogleWe had a fantastic experience working with Jon. From start to finish, the whole process of purchasing our property was smooth and stress-free. He was incredibly supportive throughout, always available to answer our questions and guide us …
5/5
FacebookWe received an incredible service from start to finish. The team at EweMove Estate Agents in Otley & Guiseley are one of a kind and they set the benchmark for service for Estate Agents in West Yorkshire. We previously had our property up with a local estate agent in Ilkley and we didn't get much interest so we decided to try EweMove based on some recommendations we had from friends and from all the sold signs we saw in the area. From initial conversations to having an offer on our property, it took less than 6 days. We are so grateful for the service that Nev provided and we can not recommend the team enough to anyone in West Yorkshire looking to sell their home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
EweMove's Otley & Guiseley office has 129 reviews across two platforms: 126 on Google, 3 on Facebook.
EweMove Otley & Guiseley is rated 5.0 out of 5 across all 129 reviews, and 5.0 out of 5 on Google from 126 reviews.
Yes. In The Trusted Agent 2026 awards: EweMove, LS21 won Trusted Agent.
EweMove Otley & Guiseley, EweMove, Otley & Guiseley, LS21.
