Trusted Agent profile · Otford
Verified
★★★★★
101 reviews across 2 platforms
Pond View House 6b High Street, Otford, TN14 5PQ
Fine & Country's office in Otford, at Pond View House 6b High Street, is rated 4.6 out of 5 across 101 reviews on two platforms, including 93 Google reviews rated 4.5.
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Every review we hold for the Otford office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely great team & service overall. Very personable & professional who completely understand your needs / requirements. Also great at keeping you up to date on progress. Get the job done! Would recommend to anyone & I'd certainly use their services again when the time comes.
Thanks very much for your great review. Love the mention about 'understanding your needs' - that is something we always try to do. Thanks again.
5/5
GoogleMolly has been absolutely fantastic throughout the entire process of renting our new home. Brilliant communication, reassuring and knowledgeable. Thank you 😊 …
Thank you for your kind words Laura!
5/5
GoogleThank you Simon Joyce for all your help in letting our property. Always available to answer our questions and give clear advice.
Thank you for your feedback Scot - I will point out that you aren't a relative of Simon's otherwise everyone will think you're bias! We all look forward to working with you going forwards.
5/5
GoogleScott is always really helpful and professional in my dealings with him. Qualities which I value and appreciate.
Thank you Andrew, a long-standing business relationship only works with qualities like these!
5/5
GoogleScott was very helpful! A maintenance issue at my property was resolved quickly and efficiently.
Thank you for your kind words! We're thrilled to hear that Scott was able to assist you with the maintenance issue and get it resolved quickly. Your satisfaction is our priority, and we truly appreciate your feedback!
5/5
GoogleThe team did a good job ,they were very supportive from day one till the day the keys were handed over to us , the house is very nice with spacious rooms .Hats off to everyone who was there throughout this journey with us,much appreciated.
Thanks Natalie. Your kind words are also very much appreciated by our team.
5/5
GoogleWe originally chose F&C because their salesperson, Maureen Talbot was so passionate about our home and gave us the confidence in selling our home at the right price. We went on sale back in Sept 2018 and sold in early 2019. However, the sale fell through due to some boundary issues that we had to resolve. Maureen and Lisa from F&C guided us and helped us every step of the way. We went back on the market in late Sept 2020 and had sold and completed by 21st December. F&C were always at the end of the phone and answering emails whenever you wanted them. Fine & Countries after sales team headed by Valerie Lever, kept us informed constantly as to what stage our buyers and their solicitors were at, nothing was ever too much trouble. Amazing service. Thank you.
Thank you for your kind review, it was a pleasure dealing with you and we wish you happiness in your new home.
5/5
GoogleScott was very friendly and efficient, sorted my query out very quickly.
Thank you Debbie, great to hear!
5/5
GoogleReally impressed with everyone we interacted with, particularly Jamie and Emma.
Thank you Leah. A bit of name-dropping always goes down well! Your kind words have been passed on!
5/5
GoogleFive star advice from Josh on a bleak Saturday morning - he gave lots of advice about emerging technology which may help us as landlords who have been finding it difficult in the current climate. After lots of exchanges over the months on email, it was great to be able to chat face to face - thank you!
Hi Sarah. Passed your kind works on to Josh. Thank you for taking the time to write this positive review.
1/5
GoogleTerrible service costing us many thousands of pounds in lost rent income and council taxes on vacated properties. Terrible communication and introduction of a prospective buyer who messed us around for over a year before withdrawing. AVOID.
5/5
GoogleIt was a good experience and the professionalism at every stage was top notch Thank you
Thank you! Very much appreciated 😀 …
5/5
GoogleVery friendly and helpful staff, from the application process till up to the time I was handed the keys they made the process smooth and stress free. Very commendable service.
Thank you Ezala. We’re always aiming for ‘minimal stress’ so happy we achieved that!
5/5
FacebookMy wife and I have known Kathy for nearly 2 years. Madam Kathy Perry is the only trader my wife and I would ever use. She has guided us through the process and trade of a bitcoin--getting the best earn for both. She is also a great contact for ANYTHING for forex/crypto and binary option. I was amazed at how she recently turned $2000 to earn 22,850 in a couple days of trading. wow, Thank you ma'am Kathy!! If you are interested and want to learn how to trade, Ma'am Kathy will be the right person for you. You can reach her via;Email:kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405
5/5
GoogleFine and country estate agents in Otford. Bought our house through them and there were lots of various problems. I found Fine and Country very friendly and helpful, often smoothing things over and solving problems before they escalated, making the whole experience a lot less stressful than it could have been. A big thank you to all the staff, especially Maureen.
Many thanks for your kind review.
5/5
Google5 star service the whole way through. No issues. Best Estate agents ive used and ive been renting for over 10 years!
Thanks Sophie! That’s some compliment. The team will be delighted that you found the time to leave such great comments.
1/5
GoogleNot happy with how the people at this company work at all. They seem to care solely about money and lining their own pockets over doing the right thing and actually giving a damn about people. They fought to take all my deposit unjustly and …
Hi Morgan, Thank you for your review. The hob was cracked during your tenancy as admitted by yourself and should have replaced straight away. However, it was agreed that this would be done when you vacated, you requested a copy of the … More
5/5
GoogleVery efficient. My boiler has a problem , and after reporting it to the agency, the technician was arranged for the repair on the second day. Reliable
Hi hui. Thank you for your kind review! We are pleased to hear that you found our service efficient and reliable. It's our goal to ensure that our clients receive prompt assistance, especially when it comes to important repairs. Thanks again.
1/5
GoogleAvoid this agent. They are new and unprofessional. Have no clue what they are doing
Hi Siobhan. Thank you for taking the time to leave a review. We have to admit, it’s quite impressive to form such a strong opinion about our service when you don’t appear anywhere on our client database. Feedback is more useful when it comes from someone who has actually dealt with us. We’re a professional agent (not 'new', 26 years in the industry) that takes pride in supporting our clients properly, so if you have interacted with us in a way that we aren't aware of, we’d welcome the opportunity to discuss it directly and understand more. Until then, we’ll continue focusing on helping the real customers who know exactly who we are and what we do.
5/5
FacebookWAIT! TAKE YOUR TIME TO READ THROUGH THIS, IT MAY BE A LIFE-CHANGING OPPORTUNITY FOR YOU. I never believed I could earn so much profit in a short period. I saw a review on a page about Mrs. Clarice Haynes and before then, I have never risked money doing anything online with anybody because I thought It was so unwise and never want to be cheated. But when I contacted her and she explained everything to me concerning NFT/Crypto trading and the profits I can make within a few weeks, I was convinced to give a trial. I took the risk and invested my first $1,000 but to my greatest surprise, it amount to $14,500 within a week I was so happy that I made my second investment from the first withdrawal. consistent winning has been the case since then. The best way I can show my appreciation is by recommending her to you all andthe world at large. Mrs. Clarice Haynes is God-sent to mankind. don't lose out on this opportunity,Contact her today and get started you will be glad you did.WhatsApp:+1(705)806-0465E-mail:claricehaynestrades@gmail.com
5/5
GoogleExcellent customer service! Really appreciated their help with the moving in process.
Thanks for taking the time to write this great review 😃 …
5/5
GoogleRecently rent a house from cope and co and very good experience, very friendly team, full process done by whatsapp and was very good experience.
Hi Daya. Thank you for your kind review. Our WhatsApp functionality is a very popular method of communication with tenants and applicants and we're pleased that you found it useful. Thanks again.
5/5
GoogleAn excellent service and professional approach. The team have given us great confidence as landlords to ensure our property is managed to the best standards both for us and the tenant.
Thank you so much for your kind words Paul! We’re delighted to hear that you’ve felt supported and confident throughout the process. Our team takes great pride in ensuring every property is managed to the highest standards. We really appreciate you taking the time to share your experience.
5/5
GoogleVery helpful and guided me every step of the way. The only letting agency that I met that actually shook my hand and felt genuine.
Thank you so much for your kind review! We believe that property should feel personal, not transactional. So a handshake and support every step of the way are exactly what we’re about. We’re thrilled that came across and appreciate you taking the time to share this.
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