Every review we hold for the Oswestry office, from every platform, shown as written. First names only.
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5/5
GoogleWe arrived in the UK with just a few idea on how we can get a rental property, but with the help of Halls especially Bev and Hayley, we secured the perfect property for me and my family. They have assisted as all througout the process. Thank you guysπππΌβ€οΈ β¦
Aleli Β· 16 April 2024
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5/5
TrustpilotThe best estate agents
From start to completion Halls staff have been absolutely fantastic and helpful with excellent communication. Thanks to all members of staff for helping us purchase our dream home well within our time constraints.
Tym Β· 15 July 2025
Agent replied Β· 2 June 2026
Thank you so much for your kind words and continued trust over the past 21 years. We are thrilled to have helped you find your dream home, and we really appreciate your praise for our team. It means a lot to be considered the best agents in Shropshire and Mid Wales!
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5/5
GoogleWe looked hard at 3 estate agents to let our rental property. We chose Halls and they have been superb throughout the whole process, from start to finish. Hayley manages the Lettings team, but all at Halls in Oswestry, including Dan, Fiona and Steven have really been great. They have had a terrific speed of response to all aspects of the process, which has enabled us to let the property out very quickly indeed. Everything has been very thorough too, ensuring a great experience for us as landlords, and hopefully the tenant too. Would highly recommend.
John Β· 18 June 2020
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5/5
TrustpilotVery professional
Very professional, good communication and sold quickly. Our sales progressor (Lilly Mary) was excellent - proactive, problem solver, good communicator and great co-ordinator. Would recommend.
David Β· 12 September 2025
Agent replied Β· 2 June 2026
Thank you for your feedback, David. We are delighted that you are pleased with the service and support you have received from Lilly and the team. Please donβt hesitate to get in touch if we can assist with anything in the future.
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5/5
GoogleAn excellent professional experience from start to finish, we would highly recommend using Halls for your property needs. Rhiannon handled a number of rental properties for us simultaneously and kept us updated at every step of the way, which was really helpful. We will definitely be using Halls in Oswestry again!
Jade Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you so much for your kind words and positive review, Jade! Weβre thrilled to hear that you had a great experience with us. Your positive feedback means a lot to Rhiannon and our Oswestry team. We look forward to assisting you again in the future.
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5/5
GoogleRenting with Halls and Rhiannon was an absolute breeze. Kept informed at every step, and Iβm not the easiest to get hold of when Iβm working. Now I have a new place. Happy days π β¦
Mel Β· 13 June 2024
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5/5
GoogleRecently attended a open house ran by halls, the lady Rhiannon was very helpful and explained everything do me in detail, made my choice for buying the property very straight forward. Would recommend. 5 star service βββββ
RDC Β· 16 April 2024
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5/5
TrustpilotThe staff at Halls were very helpful.
Stephen Β· 14 November 2025
Agent replied Β· 24 December 2025
Thank you for taking the time to leave us a lovely review, Stephen. We are extremely pleased that you are happy with the service we have provided. If there is anything we can assist with in the future, please do not hesitate to contact us.
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5/5
TrustpilotGood Service
Halls have been very helpful. The most help
Mrs Β· 11 September 2025
Agent replied Β· 2 June 2026
Thank you for your kind words, Mrs Gould. We are so pleased Lilly and Charles went above and beyond to help on your moving day. The team always strives to provide the best service possible so it is lovely to hear such positive feedback. We wish you all the best in your new home! If we can assist in anyway in the future, please don't hesitate to get in touch.
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5/5
TrustpilotDuring our house transaction we hadβ¦
During our house transaction we had Lilly helping us.
Samuel Β· 1 August 2025
Agent replied Β· 2 June 2026
Thank you for your lovely feedback, Sue. Lilly and the rest of the Halls team work extremely hard to provide a first class service and we are delighted that this has been delivered. We are so pleased we could assist in finding you a suitable home. If you need assistance with anything in the future, please don't hesitate to get in touch.
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5/5
TrustpilotHighly recommended
I wouldnβt hesitate in recommending the team at Halls.
Sue Β· 26 July 2025
Agent replied Β· 2 June 2026
Thank you so much for your kind words, Samuel! We are thrilled Lilly made your home-buying experience a smooth one. We will be sure to pass along your praise. If there is anything we can assist with in the future, we would be delighted to hear from you.
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5/5
GoogleExcellent service from Beverley and the team at Halls Oswestry. Could not do enough to help and made buying a new home an enjoyable experience!
Adam Β· 16 April 2024
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1/5
TrustpilotHalls Estate Agents (Kidderminster) - Dreadful
This would have so easily been a 5* review. We forgave the agent for not turning up to the first viewing, and the second viewing being messed up - afterall we wanted to buy the house!
Sarah Β· 8 September 2025
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5/5
GoogleGreat service from Rhiannon and team to make us feel welcome in Oswestry
Dean Β· 13 June 2024
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1/5
GoogleIncompetent, inexperienced and untrained employees; complaint now with the ombudsman.
Too much too list here. β¦ More
Peter Β· 21 November 2025
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4/5
GoogleExcellent service no issues would recommend
Paul Β· 6 April 2025
Agent replied Β· 25 April 2025
Thank you very much for your review, Paul. Our Oswestry team are thrilled to hear that you received the excellent service they strive to deliver. We hope to work with you again in the future.
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1/5
TrustpilotHalls lettings Elsemere branch]
Buster Β· 14 February 2026
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5/5
GoogleAbsolutely superb service from Halls in helping me get a property to rent. Shirley was brilliant and so helpful throughout. Highly recommended!
Dale Β· 16 April 2023
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5/5
TrustpilotA brilliant experience
A brilliant experience, all the ladies I dealt with were helpful and friendly. Kept up to date with everything all the way through. Well done and Thank you
Gts Β· 23 April 2025
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5/5
GoogleThey are the best estate agents I have dealt with. I have bought via Halls and sold 3 houses via Halls in Oswestry. What is so important is a) do you follow up and b) when you get to the end game negotiation they are on top of it. Cannot fault them, all credit to the team. They sold Smithy 290K Stonehouse 750K and now Bostock 950K, (and they are reasonable, but if they were the same price as S&P I would still use them).PositiveResponsiveness, Quality, Professionalism, Value
Peter Β· 25 August 2021
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1/5
TrustpilotIncompetent, untrained and ill managed employees
Incompetent, untrained and ill managed
Peter Β· 19 November 2025
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1/5
GoogleRegret using this company to sell our house due to complete lack of communication. In fact the person dealing with our sale only worked part time and weeks went by without any updates from the company at all. Compared to the estate agent we β¦
Lynn Β· 16 April 2024
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1/5
GoogleEmailed them... No answer. Called them 3 times and in each case they were very polite and said they would get back to me.
Politeness doesn't cut it without action... Waste of time. Gave up trying.NegativeResponsiveness
Geoff Β· 18 June 2022
Agent replied Β· 17 June 2024
Sorry to hear this Geoff
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5/5
GoogleHeartfelt thanks to the excellent team at Oswestry Halls who pulled out all the stops to help me sell my last property. Throughout the sale of the property, they supported me and did everything that they could to enable the sale to take β¦
Teresa Β· 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.