Every review we hold for the Orrell office, from every platform, shown as written. First names only.
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5/5
GoogleI have used Addisons on a number of occasions for Selling Property and continue to do so for property rental management. The service levels at Addisons are simply the best and are a measure for all other estate agents to aspire to. Attentive, thorough, driven, focused and personal are a few words that spring to mind. I would use no one else - CONGRATULATIONS TO HELEN and all at Addisons on the WIN for Best Letting Agent at the British Property Awards. Well deserved and just echos my previous positive review
Andy Β· 25 May 2020
Agent replied Β· 25 May 2023
Thank you Andy for your review. We really do appreciate your kind words.
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5/5
GoogleAs a landlord of multiple properties we deal with various estate/letting agents and i understand Addisons getting a marvellous and well earned accolade as both Dawn and Helen could not be anymore professional and helpful in their dealings with customers. i have toyed many times about moving our other properties into their management but have felt that as they are well out of the local vicinity it would probably not be beneficial to us and Addisons which is a real shame as their service is second to none and they definately go the extra mile compared to our other agents. so congratulations on them and hope they achieve more success.
Keith Β· 25 May 2020
Agent replied Β· 25 May 2023
Thanks Keith we are really proud of what we have achieved and thanks for your lovely comments!......honestly if we could we would go international for you!!! Helen & Dawn
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5/5
GoogleGreat company from start to finish, very professional. Helen and Dawn kept us upto date with what was happening on a regular basis. Offer accepted, just waiting for the contracts to be signed. Thanks Addison Barton.
LINDA Β· 26 May 2018
Agent replied Β· 25 May 2023
Thankyou Linda for your kind review
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5/5
GoogleA massive thanks to the Addison Team, Helen and Dawn. They were so professional. Getting the property on the market within 24 hours, a friendly service, nothing to much trouble. Always getting feed back off viewing and keeping us updated on the progress of the sale.
I have used Addisons Estate agent a number of times and would highly recommend them.
Sally Β· 14 April 2023
Agent replied Β· 25 May 2023
thank you Sally for your lovely review. I'm glad we could help you and your family at such a difficult time.
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5/5
GoogleEveryone at Addisons have been amazing with both our sale and purchase of a new property. We weren't the easiest customers but everything was met with nothing but a desire to help us and understanding of what we wanted. Would highly recommend.
Tom Β· 14 August 2025
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5/5
GoogleExcellent service from beginning to end, very professional, friendly and kept up to date regularly . Have recommend you to family and friends and will continue to do so.
Many thanks Helen and Dawn
Susan Β· 26 May 2018
Agent replied Β· 25 May 2023
Thankyou Susan your review is much appreciated.
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5/5
GoogleHelen and Dawn have been absolutely brilliant throughout the sale of our property. We had buyers within a day of the house going on the market and an offer the following day.
Since we no longer live locally, we were concerned that the logisitics of selling a property from so far away could be challenging. Not a bit, Helen and Dawn took care of all the issues that would normally have involved us having to travel up to Orrell, kept us up to date every step of the way and made the whole process smooth and uncomplicated.
I can only say that Addisonβs are by far the best and most helpful estate agents that I have experienced and can thoroughly recommend them.
David Β· 26 May 2019
Agent replied Β· 25 May 2023
Thank so much David for your great review. It has been a pleasure dealing with the sale on your behalf. Helen & Dawn
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5/5
GoogleExcellent service from start to finish. Our transaction was buying a house up for sale with Addisons, and selling our own with them. Helen and Dawn worked tirelessly to find us a buyer, and when the Solicitors and Surveyors seemed to slow down the process, spent hours (above and beyond the call of duty in our opinion) on the phone for us keeping the sale moving (rescued the sale!). Professional from the moment we first spoke to them, yet friendly and approachable and happy to assist at any time of the day and out of hours. Highly recommended!!
Simon Β· 26 May 2018
Agent replied Β· 25 May 2023
thankyou for your kind review Simon we truly do appreciate such great feedback as we do strive to provide our clients with the very best service.
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5/5
GoogleI am so delighted that I chose Addisons Estate Agents to sell my property . They are professional, quick to respond, informed and always friendly. I high recommend them.
Wendy Β· 13 November 2025
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5/5
GoogleThe best experience Iβve ever had with an estate agent! Great communication, quick to respond and action things and really supportive throughout the process. Iβd highly recommend them!
Carly Β· 13 November 2025
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5/5
GoogleCanβt thank Helen & Dawn enough, from first viewing our property until the sale went through......keeping us informed and up to date all the way. Thank you π β¦
Joanne Β· 4 June 2018
Agent replied Β· 25 May 2023
Thankyou Joanne, you are most welcome and we hope you'll be very happy in your new home!
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5/5
GoogleFriendly staff, very helpful and efficient! We had a serious buyer very quickly and full completion in approx 10 weeks. We couldn't have been happier! Thanks.
Darryl Β· 13 November 2025
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5/5
GoogleI have recently rented out a property with Addisons. Amazing service from start to finish from Helen and Dawn. Great advice and kept updated throughout. No delays in marketing and getting viewings booked in. Thank you ladies!!
Sandra Β· 14 April 2024
Agent replied Β· 24 August 2024
Thank you Sandra for your kind review. Glad we could help you! Helen & Dawn x
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5/5
GoogleAn excellent service from start to finish. Helen and Dawn were very professional from the beginning and communicated effectively.
I can highly recommended them.
Darren Β· 26 May 2019
Agent replied Β· 25 May 2023
Thank you Darren for your kind review.
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5/5
GoogleProfessional, prompt and friendly: I fully agree with all the 5 star ratings on here. Helen and Dawn provided great advice and was able to tailor a management service to meet my requirements. They found me the perfect tenant within a week of advertising. All correspondence since has been timely and issues dealt with immediately. Which, happily, leaves me with little to worry about. Would highly recommend.
Ian Β· 25 May 2020
Agent replied Β· 25 May 2023
Thank you for your kind comments Ian, we are absolutely delighted to have won the gold award for lettings Agents in Wigan from The British Property Awards based on our customer service so it's great to have this recognised. Thanks again!
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5/5
GoogleDawn & Helen are an absolute dream team! Honestly can not thank these two lovely ladies enough. It was touch and go as to whether i was going to lose my purchase due to my buyer backing out, addisons managed to find me another buyer within 48 hours! I will most definitely be using addisons again in the future! xxxx
Katie Β· 14 April 2021
Agent replied Β· 25 May 2023
thank you Katie for your lovely review and we wish you all the best in your new home. Helen & Dawn x
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5/5
GoogleI used Addisons to sell my elderly mothers house. Right from the start Helen put her at ease with her kind and patient manner and understanding of the delicate situation. Throughout I found Helen and Dawn to be thoroughly helpful and pleasant to deal with. I would highly recommend them for your property needs
Katherine Β· 14 April 2022
Agent replied Β· 25 May 2023
Thank you Katherine for your kind review. It was a pleasure dealing with yourself and your mum and we wish you and her all the best for the future. Kind regards Helen & Dawn
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5/5
GoogleSo happy to have found Addison's! Incredibly professional service balanced with personal care and attention for every property. The team are friendly, give honest and helpful advice and get things done! Our property was rented within a week of going on the market. Delighted to hear they have won Gold at the British Property Awards for letting agents, very well deserved. Highly recommended!
Philippa Β· 25 May 2020
Agent replied Β· 25 May 2023
Thanks Philippa, we are delighted that you and Simon have joined our little landlord family and hope to enjoy working with you on your future property ventures! Helen & Dawn
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5/5
GoogleWe would highly recommend using Addisons Estate Agents, they were professional from the start, we sold our property quickly and with ease. The communication was fantastic from start to finish, thank you.
John Β· 14 June 2025
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5/5
GoogleExcellent service, always available to offer the best support, advice and guidance. On the ball with communication between all parties and extremely knowledgeable. Helped us no end through a tricky sale and purchase - brilliant!
Christine Β· 14 April 2025
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5/5
GoogleWe have used Addisons Estate Agents for buying and selling properties and found Dawn and Helen very helpful and extremely experienced we would highly recommend them.
Colin Β· 14 April 2024
Agent replied Β· 25 November 2023
Thank you Colin for your kind review and it was a pleasure to deal with yourself and Paula. We wish you all the best for the future. Helen & Dawn
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5/5
GoogleThank you Addisons- Fantastic professional service from Helen and Dawn! I would 1000% recommend Addisons. Nothing was too much trouble and they answered all our questions promptly. We are so glad we picked Addisons Estate Agents they made everything seamless from start to finish! Thanks again Helen and Dawn ππ
D Β· 14 April 2022
Agent replied Β· 25 May 2023
Thank you Claire and family for the lovely review. Customers feedback is so important to us here at Addisons and its great to hear we are doing a good job! Kind regards Helen & Dawn
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5/5
FacebookI have used Addisons on a number of occasions for Selling Property and continue to do so for property rental management. The service levels at Addisons are simply the best and are a measure for all other estate agents to aspire for. Attentive, thorough, driven, focused and personal are a few words that spring to mind. I would use no one else
Andy Β· 14 December 2018
Agent replied Β· 26 May 2023
A great review from one of our landlords.
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5/5
GoogleI would definitely recommend Addisons as the number one choice to go to. I am so glad i chose them given the amount of work that we all had to go through for my sale. I will most definitely be using Addisons again in the future!
Darren Β· 14 April 2022
Agent replied Β· 25 May 2023
Thank you Darren for the great review! It has been a pleasure being able to help you on your journey and we wish you all the best in your new home. Kind regards Helen & Dawn
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.