Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLorna Piggott⭐️⭐️⭐️⭐️⭐️
Lorna Piggott is an exceptional letting agent who goes above and beyond at every stage of the process. From the very first viewing, she made everything feel easy, professional, and stress-free. She was brilliant at explaining everything clearly, making you feel confident and well-informed every step of the way. Lorna’s friendly, approachable nature made it clear that she genuinely cares about getting the best outcome for her clients.
Emma · 15 January 2026
Agent replied · 25 January 2026
Dear Emma,
Thank you for your wonderful review of Lorna. We're thrilled to hear about your positive experience and appreciate your kind words. Lorna's dedication and professionalism truly shine, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Thank you so much Ella!
Izzy · 26 August 2026
Agent replied · 25 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSmooth process.
Lily was fantastic from start to finish and kept us informed every step of the way. Renting with Andrews was extremely smooth and made a very stressful time in our lives nice and simple.
Jj · 14 September 2026
Agent replied · 25 September 2026
Hi Jj,
Thank you for your wonderful feedback! We're thrilled to hear that Lily made your rental experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotJoseph is a total asset to Andrews
Joseph is a total asset to Andrews. He has gone above and beyond for us with our HMO property. Every time I speak to him, I feel calm and that everything is being taken care of. He is incredibly professional and patient with us and his communication is outstanding.
Lucy · 2 June 2026
Agent replied · 4 June 2026
Thank you, Lucy, for your wonderful feedback! We're thrilled to hear about your positive experience with Joseph. He truly is an asset to our team. We appreciate your kind words and look forward to continuing to serve you.
★★★★★ 4/5
TrustpilotProfessional & Helpful
Ben was helpful, professional and yet friendly showing a property and answering questions. Very easy to deal with and a great property at a good price. Easy to understand process and excellent communication.
G · 18 September 2026
Agent replied · 25 September 2026
Thank you for your kind words and feedback. We're thrilled to hear that Ben provided you with a positive experience. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotSatisfied Landlords
We are happy with the way in which Andrews are managing the property we let out. We are especially happy with the way in which Gurmit Kaur is so good at keeping us up to date with any developments. Since she took over everything has gone smoothly.
Jenny · 31 May 2026
Agent replied · 4 June 2026
Hi Jenny,
Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and Gurmit's efforts. Your satisfaction is our priority, and we're glad everything is running smoothly. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotCan’t thank Jenna and Sammi enough!
I can’t thank Jenna and Sammi enough for all their help throughout the whole process. They were both professional, supportive, and always happy to answer any questions I had along the way. They made everything so much less stressful and kept me updated every step of the journey.
Kaitlyn · 22 May 2026
Agent replied · 4 June 2026
Dear Kaitlyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jenna and Sammi. Your recommendation means a lot to us, and we're glad they made the process stress-free for you. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotAn effective and friendly team at Downend!
We are very grateful to the team at Downend, particularly Harpindar, who quickly worked out what we needed and lined us up with a successful tenancy on only the second viewing. We have had a difficult time after a house fire rendered us homeless. Our position was handled sensitively and we were gently cajoled and guided through the admin to a successful outcome. Thanks also to Gurmit for advice and help on form filling, when all was a fog!
Mark · 23 August 2025
Agent replied · 15 June 2024
Hi Mark, thank you for your kind words. We're thrilled Harpindar and Gurmit could assist you during such a challenging time. Your satisfaction is our priority, and we're glad to have helped you find a new home. Best wishes , Lisa
★★★★★ 5/5
TrustpilotI’ve been consistently satisfied with…
I’ve been consistently satisfied with the service I’ve received over the years by the Clifton and Southville offices. My current Property Manager Jennifer Jones is always very professional, efficient and friendly. Highly recommended.
John · 28 August 2026
Agent replied · 25 September 2026
Dear John ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our Clifton and Southville offices. Jennifer Jones will be delighted to know her efforts are appreciated. Your recommendation means a lot to us. Bes wishes , Lisa
★★★★★ 5/5
GoogleWe have recently completed on a house purchase and Khush from Andrews was managing our purchase/our vendor’s sale. Khush is an absolute delight to deal with and could not have been more helpful throughout the process. Thanks to Khush’s knowledge and guidance, our purchase went through incredibly quickly and we would highly recommend her services. Thank you for all your help Khush!
Callum · 19 January 2026
Agent replied · 26 January 2026
Dear Callum,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Khush. Your recommendation means a lot to us, and we're delighted that Khush's expertise made your purchase smooth and quick. Congratulations on your new home!
Best regards,
Andrews Orpington Team
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 4 June 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleI like to say thank you to Serap for your hard work in getting me and my family a property to rent it was becoming very stressful but she took all my stress , worries frustration away, she stepped in and made me fill at ease throughout the process.
Carla · 2 April 2026
Agent replied · 16 April 2026
Dear Carla,
Thank you for your wonderful feedback! We're thrilled to hear that Serap made your experience stress-free and enjoyable. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out.
Best regards,
Andrews Orpington Team
★★★★★ 5/5
GoogleWould highly recommend Andrew’s - Orpington. Both Paul and Khush were superb in dealing with my house sale, very realistic and honest with expectations and kept up with communications between myself and my buyer throughout. I would definitely use them again! Thanks for all your hard work seeing my sale through!
Shimit · 16 March 2026
Agent replied · 16 April 2026
Thank you, Shimit, for your feedback. We're thrilled to hear that Paul and Khush provided you with excellent service during your house sale. Your recommendation means a lot to us. Best wishes
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 4 June 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 4 June 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleThis was a tricky and very long sale. Paul was fantastic the whole way through. Keeping me updated with what was going on and next steps. I cannot thank Paul enough for going above and beyond to help me get the sale over the line. I would …
Amy · 16 March 2026
Agent replied · 16 April 2026
Hi Amy, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Paul. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Orpington Team.
★★★★★ 5/5
TrustpilotBrilliant!
The team at the Wallington Branch were brilliant - communication was always excellent, and the team, particularly James, were so helpful.
Joseph · 22 September 2026
Agent replied · 25 September 2026
Dear Joseph ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our Wallington Branch team, especially James. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGurmit is always very friendly and easy…
Gurmit is always very friendly and easy to talk to. Listens and understands if we need help and is quick to respond when needed. I queried our renewal and Gurmit ensured she explained and reached out. Thank you
Lucie · 29 May 2026
Agent replied · 4 June 2026
Thank you, Lucie, for your kind words and excellent rating! We're thrilled to hear about your positive experience with Gurmit. Our team is dedicated to providing the best service, and your feedback is greatly appreciated. We look forward to continuing to assist you!
★★★★★ 5/5
TrustpilotHelpfull Staff
As a tenant the property management experience has been good. In particular Elizabeth has been very responsive and helpful.
Arend · 3 October 2026
Agent replied · 11 October 2026
Dear Arend,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management, especially with Elizabeth. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotMonika
Have used Andrews Barnet for many years and never had any issues. They are very good information base for me to draw on to ensure that i am always compliant. Monika is always timely and efficient in getting things done!
Daniel · 11 May 2026
Agent replied · 4 June 2026
Thank you, Daniel, for your kind words and continued trust in Andrews Barnet. We're thrilled to hear that Monika and our team have been helpful and efficient. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 25 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Narren · 23 September 2026
Agent replied · 25 September 2026
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotGenerally satisfied with the level of service
I am generally very satisfied with the property and the service offered by Andrews Estate Agents in High Barnet. Lorna Pigott has been efficient and direct in her communication, and overall the experience has been positive.
Zlatin · 12 May 2026
Agent replied · 4 June 2026
Dear Zlatin ,
Thank you for your feedback and for highlighting both the positives and areas for improvement. We appreciate your insights and will work on enhancing our communication. Your satisfaction is important to us, and we hope to provide an even better experience in the future. Best wishes , Lisa
★★★★★ 5/5
Trustpilotbrilliant help would recommend
Cat was abolsutely fantastic for us this was our first time renting and we had no idea what we was doing but Cat made everything clear and understanding for us!! thanks so much
Louise · 29 May 2026
Agent replied · 4 June 2026
Hi Louise, thank you for your wonderful feedback! We're thrilled to hear that Cat made your first renting experience smooth and clear. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out.
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