Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI’ve been consistently satisfied with…
I’ve been consistently satisfied with the service I’ve received over the years by the Clifton and Southville offices. My current Property Manager Jennifer Jones is always very professional, efficient and friendly. Highly recommended.
John · 28 August 2026
Agent replied · 25 September 2026
Dear John ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our Clifton and Southville offices. Jennifer Jones will be delighted to know her efforts are appreciated. Your recommendation means a lot to us. Bes wishes , Lisa
★★★★★ 5/5
GoogleWe have recently completed on a house purchase and Khush from Andrews was managing our purchase/our vendor’s sale. Khush is an absolute delight to deal with and could not have been more helpful throughout the process. Thanks to Khush’s knowledge and guidance, our purchase went through incredibly quickly and we would highly recommend her services. Thank you for all your help Khush!
Callum · 19 January 2026
Agent replied · 26 January 2026
Dear Callum,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Khush. Your recommendation means a lot to us, and we're delighted that Khush's expertise made your purchase smooth and quick. Congratulations on your new home!
Best regards,
Andrews Orpington Team
★★★★★ 5/5
TrustpilotOur consultant Ella was fantastic
Our consultant Ella was fantastic! She was extremely helpful regarding finding a place to rent as well as supporting us with all of the forms and paperwork we needed to fill out!
Izzy · 26 August 2026
Agent replied · 25 September 2026
Hi Izzy, thank you for your wonderful feedback! We're thrilled to hear that Ella provided such excellent support. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant. Very efficient and is always ready to listen - that’s what you want as a tenant. Gets the job done quickly and is willing to guide if you have any queries or questions. I do think Monika is a gem to the Andrews establishment.
J · 11 May 2026
Agent replied · 4 June 2026
Thank you, J D, for your wonderful feedback! We're thrilled to hear about your positive experience with Monika. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your kind words and look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleI like to say thank you to Serap for your hard work in getting me and my family a property to rent it was becoming very stressful but she took all my stress , worries frustration away, she stepped in and made me fill at ease throughout the process.
Carla · 2 April 2026
Agent replied · 16 April 2026
Dear Carla,
Thank you for your wonderful feedback! We're thrilled to hear that Serap made your experience stress-free and enjoyable. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out.
Best regards,
Andrews Orpington Team
★★★★★ 5/5
GoogleWould highly recommend Andrew’s - Orpington. Both Paul and Khush were superb in dealing with my house sale, very realistic and honest with expectations and kept up with communications between myself and my buyer throughout. I would definitely use them again! Thanks for all your hard work seeing my sale through!
Shimit · 16 March 2026
Agent replied · 16 April 2026
Thank you, Shimit, for your feedback. We're thrilled to hear that Paul and Khush provided you with excellent service during your house sale. Your recommendation means a lot to us. Best wishes
★★★★★ 5/5
TrustpilotExceptional Support Throughout Our Move
We had a fantastic experience with Harpindar Andrews during our move. She was incredibly helpful, professional, and supportive throughout the whole process. Moving house can be very stressful, but Harpindar was always approachable, responsive, and genuinely cared about making things easier for us.
Mina · 15 May 2026
Agent replied · 4 June 2026
Dear Mina Assad Ibrahim,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSarah was most helpful in serving the…
Sarah was most helpful in serving the Section 6a notice to the tenants it was not straight forward as there were a few complications which Sarah managed to resolve but it did go right to the wire on the 30th. Well done Sarah
Andrew · 11 May 2026
Agent replied · 4 June 2026
Thank you, Andrew, for your feedback. We're thrilled to hear that Sarah was able to assist you effectively with the Section 6a notice. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleThis was a tricky and very long sale. Paul was fantastic the whole way through. Keeping me updated with what was going on and next steps. I cannot thank Paul enough for going above and beyond to help me get the sale over the line. I would …
Amy · 16 March 2026
Agent replied · 16 April 2026
Hi Amy, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Paul. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Orpington Team.
★★★★★ 5/5
TrustpilotBrilliant!
The team at the Wallington Branch were brilliant - communication was always excellent, and the team, particularly James, were so helpful.
Joseph · 22 September 2026
Agent replied · 25 September 2026
Dear Joseph ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our Wallington Branch team, especially James. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGurmit is always very friendly and easy…
Gurmit is always very friendly and easy to talk to. Listens and understands if we need help and is quick to respond when needed. I queried our renewal and Gurmit ensured she explained and reached out. Thank you
Lucie · 29 May 2026
Agent replied · 4 June 2026
Thank you, Lucie, for your kind words and excellent rating! We're thrilled to hear about your positive experience with Gurmit. Our team is dedicated to providing the best service, and your feedback is greatly appreciated. We look forward to continuing to assist you!
★★★★★ 5/5
TrustpilotMonika
Have used Andrews Barnet for many years and never had any issues. They are very good information base for me to draw on to ensure that i am always compliant. Monika is always timely and efficient in getting things done!
Daniel · 11 May 2026
Agent replied · 4 June 2026
Thank you, Daniel, for your kind words and continued trust in Andrews Barnet. We're thrilled to hear that Monika and our team have been helpful and efficient. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best wishes , Lisa
★★★★★ 5/5
TrustpilotSuch a lovely team
Such a lovely team! Molly, Isabelle and Rebekah were all so helpful during my property search and viewing. Communication was good all around
Wardat · 17 August 2026
Agent replied · 25 September 2026
Dear Wardat ,
Thank you for your wonderful review! We're thrilled to hear that Molly, Isabelle, and Rebekah made your property search a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes , Lisa
★★★★★ 5/5
TrustpilotGreat experience viewing a property today.
Great experience viewing a property today. Amanda and Ben were friendly, professional, and very helpful. Highly recommended!
Narren · 23 September 2026
Agent replied · 25 September 2026
Hi Narren, thank you for your wonderful review! We're thrilled to hear that Amanda and Ben made your property viewing a great experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 4/5
TrustpilotGenerally satisfied with the level of service
I am generally very satisfied with the property and the service offered by Andrews Estate Agents in High Barnet. Lorna Pigott has been efficient and direct in her communication, and overall the experience has been positive.
Zlatin · 12 May 2026
Agent replied · 4 June 2026
Dear Zlatin ,
Thank you for your feedback and for highlighting both the positives and areas for improvement. We appreciate your insights and will work on enhancing our communication. Your satisfaction is important to us, and we hope to provide an even better experience in the future. Best wishes , Lisa
★★★★★ 5/5
Trustpilotbrilliant help would recommend
Cat was abolsutely fantastic for us this was our first time renting and we had no idea what we was doing but Cat made everything clear and understanding for us!! thanks so much
Louise · 29 May 2026
Agent replied · 4 June 2026
Hi Louise, thank you for your wonderful feedback! We're thrilled to hear that Cat made your first renting experience smooth and clear. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleAttentive polite and reassuring that's the tone of the polite member of Andrews staff who rang to confirm a viewing Serap Ozkaya was the lady who dealt with my Lettings enquiry from day one. Very professional and answered all my questions hats off to the Andrews Team 5 star
Chris · 20 January 2026
Agent replied · 26 January 2026
Thank you, Chris, for your wonderful feedback! We're thrilled to hear about your positive experience with Serap and our team. Your kind words and 5-star rating mean a lot to us. We're here to assist you anytime. Best wishes , Lisa
★★★★★ 5/5
GoogleSelling a home is no small thing, and Paul & Khush at Andrews Orpington made every step of the process feel effortless. Professional, attentive, and genuinely invested from start to finish. I couldn't have asked for a smoother experience or …
A · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We're thrilled to hear that Paul and Khush made your home-selling experience smooth and effortless. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery positive experience seeing…
Very positive experience seeing properties with Andrews. Lois was wonderful in helping to view the property and answering questions.
Hamza · 19 August 2026
Agent replied · 25 September 2026
Thank you, Hamza, for your wonderful review! We're thrilled to hear you had a positive experience with Lois and our team. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHighly recommended
Talia has been absolutely brilliant throughout the whole letting process. Her communication was excellent, she always got back to me quickly and kept me updated every step of the way. She made what can often be a stressful experience feel really easy and straightforward. Professional, helpful, and friendly from start to finish, I couldn’t recommend her highly enough!
Claire · 22 September 2025
Agent replied · 25 September 2025
Hi Claire, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Talia. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotProfessional and always there to help…
Andrews estate managers are nothing short of professional. It would not have been possible for me to elevate from being a tenant to a house owner without their support and continuous advice. Special thanks to Gurmit Kaut - my property manager and Russell - my mortgage advisor, who rooted for me throughout the process of acquiring my first property.
Odion · 23 September 2025
Agent replied · 25 September 2025
Dear Odion Udebhulu, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Gurmit and Russell. Your recommendation means a lot to us. We look forward to assisting you and your loved ones in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBen was welcoming and friendly and gave…
Ben was welcoming and friendly and gave the tour of the place with a great energy. Great experience!
Shivangi · 19 August 2026
Agent replied · 25 September 2026
Hi Shivangi, Thank you for your wonderful feedback! We're thrilled to hear that Ben made your experience enjoyable with his welcoming and energetic tour. We appreciate your kind words and look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 25 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 4 June 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
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