Every review we hold for the Orkney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIn good hands with Karen Allen and team!
From the moment we contacted Karen Allen and her team until the conclusion of the sale of our property, we felt that we were in the hands of experienced professionals whose goal was to ensure the best outcome possible for us. Karen and Eileen were invariably attentive, friendly and easy to talk to and respond to all our inquiries. We will definitely use their services again and highly recommend them! Michael and Libby
Michael · 20 February 2026
★★★★★ 5/5
TrustpilotExceptional service
Karen, Eileen and Leesa were a pleasure to deal with. Karen listened to my brief and found me the dream home of a lifetime I feel very lucky to be able to call it my home. Do not hesitate to use K Allan to buy your dream home
LMH · 24 June 2025
Agent replied · 26 September 2025
Thank you for your lovely review.
★★★★★ 5/5
TrustpilotKaren goes above and beyond
Karen is helping us buy our first home, she is kind and most of all caring and goes above and beyond. She makes you feel like you are the only client she has although she is so busy. I came to Orkney from Gloucestershire and she met me off the ferry and looked after me all day until I got back on the ferry. She is professional, informed and so helpful and it feels like she is holding your hand the whole time. I couldn’t recommend Karen and her company more highly.
Kenny · 23 January 2024
Agent replied · 28 January 2024
Thank you for this lovely review. We had a wonderful day together.
★★★★★ 5/5
TrustpilotFantastic service from fantastic people
The service on buying and selling through Karen and her team was amazing. Extremely well presented properties on the site.easy to read icons and eye catching videos and pictures. Those ones of our small house were fabulous the photographs were incredible especially those outside. Great job. They even helped us rehome our geese way above and beyond ...It was a pleasure dealing with the team very friendly ,modern and approachable ..unlike the rusty,dusty,crusty service you can find elsewhere.
It made the whole process less stressful..Karen guided us through the wobbly bits and we are now in our new home. Highly,highly recommend these folk truly epic service.
Thank you all from the bottom of our hearts
Steve · 14 August 2023
Agent replied · 19 September 2023
Thank you so much for this amazing review Steve. It was an absolute pleasure working with you both and we wish you all the best in your new home. We are all over the moon with our beautiful Sheila Fleet necklaces, you really shouldnt have spoilt us so much though.
All the best and kind regards
Karen
★★★★★ 5/5
TrustpilotBest in the business
Best in the business! Nevermind location, location, location Karen’s all about communication, communication, communication! Thank you to Karen, her team and Eileen too! Shona and Cala
CalaS · 15 August 2025
Agent replied · 26 September 2025
Thank you for this lovely review. It’s been a pleasure working with you. We wish you all the best for the future.
★★★★★ 5/5
TrustpilotHighly recommended
Can't recommend Karan and her team highly enough. They were great assistance with both with the sale of my old property and purchase of my new one. As an offshore worker I was away for much of the process and they were very helpful as they took care of viewings when I was not available. She knows the market well and was always there to offer advice if required. Would definitely recommend to anyone looking to sell or buy a property. Good job!
Graham · 17 November 2022
Agent replied · 19 September 2023
Thank you for this great review Graham. It was lovely working with you during both your purchase and your sale.
★★★★★ 5/5
TrustpilotBest Orkney Estate Agents
So if you want the best estate agents in Orkney look no further than K Allan Properties. Karen, Eileen and Leesa provide an excellent service from beginning to end with help, advice, support whenever needed. Best choice we’ve made. Thank you so much x
Sal · 22 April 2026
Agent replied · 11 May 2026
Thank you so much Sally. Its been lovely working with you both and your review means a lot to us. We know you have bought and sold a lot of properties in Orkney so this review really stands out for me.
Wishing you all the best in your new home and thank you for our 3 bottles of champagne which was far too much but really appreciated by the team.
Karen, Eileen & Leesa xxxx
★★★★★ 5/5
TrustpilotHighly recommended 5⭐️
I cannot recommend Karen Allan properties enough! Karen has been the best, she truly went above and beyond in every way possible. She was thorough and professional and great to work with. She was always available to answer our questions no matter the time or day. She was honest and helpful
Her commitment is reflected in her attention to the details. She is very knowlegeable, accessible and communicates clearly, making the process easy. A joy to work with!
We felt lucky to find you. Highly recommended! 5 stars!
Alice · 11 July 2022
Agent replied · 19 September 2023
Awww Alice, thank you so much. It was lovely working with you.
★★★★★ 5/5
TrustpilotRecommend
My parents marketed the Edinburgh flat I live in with K Allan Properties. It sold in under a week with an offer on the table on day 1. All the viewings were arranged to suite me. It was stress free and I felt compelled to ask for guidance with what I should and shouldn’t say during viewings. The flats in our close that have gone on the market in the last few months have sold on or around asking. My parents flat sold for a huge amount offer asking. Karen was fantastic.
C · 11 March 2022
Agent replied · 19 September 2023
Thank you for your lovely review. We really appreciate it!
The K Allan Team.
★★★★★ 5/5
TrustpilotHouse Sale
Thank you Karen and your team for all the hard work you have put in to the sale of our property. You got an offer very quickly for our house and you were with us all the way through the legal process which at times was very challenging causing us a lot of stress. You were always happy to help and guide us through any problems that arose which was very much appreciated, giving us an excellent after sales service. We have no hesitation in recommending your services to any perspective sellers. Wishing you all the best for the future. Keith and Denise
Denise · 11 March 2022
Agent replied · 19 September 2023
Thank you for your lovely review Denise.
We are so glad you had such a positive experience with us and we wish you all the best.
The K Allan Team.
★★★★★ 5/5
TrustpilotWe purchased a property through K Allan…
We purchased a property through K Allan and it was an absolute pleasure to deal with them especially Lana who dealt with most of my calls. We'd had no experience with the scottish system but were guided through, encouraged and reassured. Even when we were unable to come up to view they went above and beyond to help us gather whatever information we needed. We were 800 miles away and had never met but were still taken seriously when some others treated us as dreamers and timewasters.
We've now moved and thanks to Karen and Allana enjoying our new life on the island of Sanday.
We wish you both all the best for the future and have no problem in recomending K Allan Properties to all.
All the best
Matt & Lizzie
Dynamite_ · 9 March 2022
Agent replied · 19 September 2023
Thank you so much for your lovely review Matt & Lizzie!
You were a pleasure to assist and we are delighted we helped you achieve your dream.
The K Allan Team.
★★★★★ 5/5
TrustpilotFantastic from start to finish
Karen and Allana were like wonder women for me with the sale of my property. Nothing was too much and supported my sale right the way through (about all 20 days of it from start to finish) now that’s some going! They have drive and enthusiasm in their work and couldn’t have been any better - thank you ladies x
Sarah · 21 October 2023
Agent replied · 29 October 2023
Thank you for this lovely review. Its been a pleasure working with you once again. This is the 3rd property I have had the pleasure of working with you on. I wonder whats in store for you both next.
★★★★★ 5/5
TrustpilotCouldn’t praise Karen and the team any…
Couldn’t praise Karen and the team any higher! Questions answered very quickly, even at evenings/weekends/bank holidays! Incredibly helpful and friendly!
Kerrie.sutherlandhotmail.co.uk · 11 July 2025
Agent replied · 25 December 2025
Thank you for this lovely review. It’s been a pleasure working with you during your sale and purchase. We wish you and your family all the best in your new home.
★★★★★ 5/5
TrustpilotA new breed of estate agents
Karen and her staff are not like any estate agents we have ever dealt with. Incredibly hard working and dedicated to their clients. Karen always was honest and straight talking with us which was so refreshing.We were new to buying and selling in Scotland, Karen explained everything patiently and clearly.I never thought that I would say that I actually enjoyed working with an estate agent until we met Karen, Lana and the team.Highly recommended.
Richard · 27 December 2021
Agent replied · 19 September 2023
Thank you so much for your lovely review Richard, we wish you all best of luck with your move!The K Allan Team.
★★★★★ 5/5
TrustpilotFantastic service
I genuinely feel that I have received a fantastic service. Everybody went over annd above to make sure that my house sale was successful. As somebody who is blind, I can definitely say that they are happy to accommodate everybody's needs. I will definitely use the services of this company again In the future if I am doing another property sale.
Kathaleen Jackson · 1 April 2023
Agent replied · 19 September 2023
Thank you ever so much for this lovely review Kathleen. It’s been a pleasure working with you and getting to know you.
★★★★★ 5/5
TrustpilotFantastic service
I genuinely feel that I have received a fantastic service. Everybody went over annd above to make sure that my house sale was successful. As somebody who is blind, I can definitely say that they are happy to accommodate everybody's needs. I will definitely use the services of this company again In the future if I am doing another property sale.
Kathaleen Jackson · 31 March 2023
Agent replied · 4 October 2026
Thank you ever so much for this lovely review Kathleen. It’s been a pleasure working with you and getting to know you.
★★★★★ 5/5
TrustpilotExceptional
Cannot tell you how, wonderful this team are Karen Eileen and Sharon are incredible helpful supportive and a pleasure to deal with we brought our house with them and it was so very simple thank you thank you thank you
Wesley · 14 September 2026
★★★★★ 5/5
TrustpilotKaren and her team are all super stars !!
Karen and her team, were all easy to deal with fast and efficient handling of the marketing of the flat. So fast that it sold over the phone in 11 mins. and letters exchanged within 3 hours of the property going on the market. And at a price above expectations !!
Lex · 11 March 2023
Agent replied · 19 September 2023
Thank you for this great review Lex. Its been a pleasure working with you.
★★★★★ 5/5
TrustpilotA personal touch!
Karen was more like a social worker to us during the house sale, answered my questions at all hours and dealt with any and every query we had.She found a buyer and we got a great price in a very reasonable length of time. Definitely recommend her and the team
Crochet · 9 March 2023
Agent replied · 19 September 2023
Thank you for this lovely, personal review. It was lovely working with you during the sale of your property and we wish you all the best with your new project.
★★★★★ 5/5
TrustpilotSuccessful sale of property
The sale of the property was not straight forward and required Scottish, English and a mortgage broker all communicating with each other. This was not happening until Karen and her team took ownership of the process and had everyone on the same page. Would highly recommend K Allan Properties
Mr · 1 March 2023
Agent replied · 19 September 2023
Thank you for this wonderful review Stuart. We enjoyed working with you and wish you all the best.
★★★★★ 5/5
TrustpilotSuccessful sale of property
The sale of the property was not straight forward and required Scottish, English and a mortgage broker all communicating with each other. This was not happening until Karen and her team took ownership of the process and had everyone on the same page. Would highly recommend K Allan Properties
Mr · 28 February 2023
Agent replied · 4 October 2026
Thank you for this wonderful review Stuart. We enjoyed working with you and wish you all the best.
★★★★★ 5/5
TrustpilotK Allan help sell my property and made…
K Allan help sell my property and made the experience so easy with no hassle. Taking over organising viewings and even down to helping find a decent Lawyer to help finalise the sale. I would recommend this company to everyone as very honest and upfront. Thank you Karen and your team
Callum · 28 October 2024
★★★★★ 5/5
TrustpilotKaren and her team guided us through…
Karen and her team guided us through the selling process of our house in a professional and caring manner. Despite the housing market slowing due to the increase in intrest rates Karen and her team remained focus and found the perfect family to buy our house.
Mark · 7 March 2023
Agent replied · 19 September 2023
Thank you for this lovely review Mark. It was a pleasure working with you both.
★★★★★ 5/5
TrustpilotHighly recommend
Excellent estate agency, professional yet has a personal and friendly approach, Karen and her team were always very punctual and we were always well informed. Overall a great service that I would highly recommend. Thank you to Karen and her team for a quick and smooth house sale 🤩
Kirsty · 8 November 2022
Agent replied · 19 September 2023
Thank you for this lovely review Kirsty. It was a pleasure working with you and we wish you all the best.
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