Trusted Agent profile · Ongar
Verified
★★★★★
810 reviews across 2 platforms
134 High St, Ongar, CM5 9JH
Balgores Hayes's office in Ongar, at 134 High St, is rated 4.6 out of 5 across 810 reviews on two platforms, including 69 Google reviews rated 4.8.
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Every review we hold for the Ongar office, from every platform, shown as written. First names only.
4/5
TrustpilotBalgores Hayes, Brentwood
Balgores Hayes, Brentwood, gave me an efficient, professional service, from introducing prospective buyers to chasing up outstanding queries in order for the transaction to be completed satisfactorily. They also gave me information regarding my actual move, which was very helpful. All in all a competent, friendly service which I am happy to recommend.
5/5
TrustpilotSean & Melissa have been amazing…
Sean & Melissa have been amazing sorting out my mortgage. Sean has made a very very stressful situation easy & straight forward. 5 star service from both of them Paul
5/5
TrustpilotThis was over a year ago now as we sold…
This was over a year ago now as we sold our parents house billy and paul at the ongar branch couldnt of made this any easier at this sad time helpful and friendly as always
5/5
TrustpilotRecently sold my house with Balgores (…
Recently sold my house with Balgores ( Dagenham branch ). They were excellent from start to finish. Ricky helped us the whole way through and answered all our questions ( there were a lot ).They are a great Estate agent and I would 100% recommend them.
5/5
TrustpilotExcellent service
Excellent service. Such a big help with remortgaging my flat. They really know their stuff and genuinely care about doing the best job. Thanks.
5/5
TrustpilotSo helpful and efficient
So helpful and efficient. We had Sarah working on our move acting on behalf of our purchase and her communication was exceptional. She went over and above to make sure that we had every bit of information needed from all aspects of the sale and purchase.
1/5
TrustpilotTotally disappointed with the service
Totally disappointed with the service, they gave and being a first time buyer i am totally dissatisfied from their statements regarding first time purchase.
Hi Mr Rizwan, We're sorry to hear that your experience wasn't satisfactory. We understand how frustrating it is when something goes awry when purchasing a home, especially as a first time buyer. As I’m sure you’ve now found out, the market for buyers is extremely competitive and vendors have the pick of the bunch which can unfortunately leave some buyers unhappy. We can only advise as best we can to help you achieve getting your perfect home but sometimes a vendor can proceed with other offers, as was the case for your vendor. We are always happy to continue helping you find your perfect home and you are always welcome to pop into branch or give us a call. Kind regards, Curtis Johnson, Branch Manager of Balgores Dagenham
5/5
TrustpilotBalgores Brentwood
We were originally up for sale with another agent who were very unprofessional, and had enough of the bad service. We appointed Balgores to take over the sale. They were very good. Sold our house within 2 weeks of being on the market. Will definitely be recommending to people in the future.
1/5
TrustpilotDepends on the branch - not all are good
Had a very unprofessional dealing with their hornchurch branch. I felt like they were lying and pushing up the price of a house. Really ignorant and rude staff.
2/5
TrustpilotVery poor communication from the estate…
Very poor communication from the estate agent. They recommended their solicitors so they say the whole process can be fast tracked. But that wasnt the case. Even their mortgage advice bureau was a complete farce. No one knew what was happening with the property we purchased. I would avoid using their solicitors and mortgage advice bureau.
1/5
TrustpilotBalgores dagenham i had horrible…
Balgores dagenham i had horrible experience with this people. I choose another agency and i can see the difference. Try and be sure before you transact with them
5/5
TrustpilotTop service by Josh
Top service by Josh. My property was sold quicky and at a good price. Also special mention for Sean who showed the buyers around even though it was on his day off and Sara who helped it to a speedy completion, highly recommend to anyone.
5/5
TrustpilotChristian and Rohima have been so…
Christian and Rohima have been so helpful and always on the other end of the phone when needed! They are my go to and give the best service you could ask for. Highly recommend thank you
5/5
TrustpilotThe team at Hornchurch are brilliant.
The team at Hornchurch are brilliant. Donna Hickey helped throughout the buying process. She was on top of everything. I hardly called my solicitor for updates as Donna cc me into all the emails. Without her i would have still be in buying process.
4/5
TrustpilotHappy with the service I received when…
Happy with the service I received when purchasing my first property! Thanks especially to Sarah for being so helpful and assisting with queries promptly.
Hi there!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Sarah. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotThe agents assisted me in the purchase…
The agents assisted me in the purchase of the properties that I was interested in. They responded to my telephone conversation and emails promptly.
Hi Agnes,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotMortgage Advice Bureau
Mortgage Advice Bureau - always a fantastic service which is why we return and also recommend. Non judgmental advice and support when they're dealing with us who know nothing! Genuine and friendly service
5/5
TrustpilotBalgores helped me to sell my home and…my
Balgores helped me to sell my home. They also found me my new home. They were professional and efficient. Sarah especially kept me up to date with any updates and was there to chase other agents and solicitors when needed. Highly recommend.
5/5
TrustpilotExcellent service and highly recommend!
5/5
TrustpilotVery Helpful
We recently sold our house with Balgores Basildon. Everyone there has been very helpful and friendly. We found Josh Finch and Sarah Oakley to be particularly helpful. Sarah definitely went above and beyond to help with our very stressful move. I would have no hesitation in recommending Balgores Basildon.
5/5
GoogleWould thoroughly recommend the services of Paul and Billy in Balgores Ongar. Great communication, friendly approach and a motivation on the sale. I do not believe the sale of our sale would have gone through had Billy not been involved; I'm pretty sure an 'internet type' service would not have achieved the same outcome.
5/5
TrustpilotMortgage Advice Bureau
Excellent service and very proffesional team. I would highly recommend them. Glenn and Claire are great to work with. Glenn arranged my mortgage - very fast and proffesional service. Thank you!
5/5
TrustpilotNigel and Mackensie provided excellent…
Nigel and Mackensie provided excellent customer service and advice when securing our mortgage. Communication was always prompt and they were helpful throughout, accommodating our work schedule. I would not hesitate to recommend them.
5/5
TrustpilotBalgores Romford
A big thank you to the team at Balgores' Romford office. I recently sold a property and from valuation to completion of sale, the team were excellent. I can't praise Ross highly enough. At all times he was polite, professional, knowledgeable, and kept me informed throughout the sale process.
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