Trusted Agent profile · Oldham
Verified
★★★★★
2,350 reviews across 2 platforms
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT
Part of Ryder, see every office.
Ryder's office in Oldham, at Edge View House, is rated 4.8 out of 5 across 2,350 reviews on two platforms, including 147 Google reviews rated 4.7.
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotOne of the better Agents
Purchased a property through them and as a landlord have done many times before using various Estate Agents these guys have been one of the best. Great help received throughout the process from Fiona and Kia.
Thanks Darrel! It was a pleasure working with you
5/5
TrustpilotFantastic service from start to finish. Highly recommended
Fantastic service from start to finish, the valuation with Jo was great, provided lots of information about the market, the local area and the suggested price was spot on, The Professional photographs were also amazing and really helped my property stand out. Tracey dealt with the initial marketing keeping me updated with viewings and offers and Emmy took over once an offer was agreed keeping the sale moving forward and giving me regular updates whilst liaising with solicitors and the buyers.A Professional, friendly service which I highly recommend and worth every penny.
5/5
TrustpilotAmy at the Oldham office was always…
Amy at the Oldham office was always nice and pleasant,,and returned calls when available,also Jenny at the uppermill office kept me updated on everything to do with the sale of my property sometimes communications between both offices were delayed but was soon rectified,as I am a senior surferand got confused on the odd occasion.
Thank you for the 5* review!
5/5
TrustpilotCourteous and professional service
From start to finish a very professional and efficient service. Conor and Michaela were especially brilliant, guiding us through the experience every step of the way. Quick responses on email and phone. They always got back to us and left left us hanging.
5/5
GoogleLisa Morreale was amazing in every aspect, she did everything she could to help us out and we couldn't have asked for anything more from her.
Thank you so much Jack for your kind words. It has been my pleasure to help you to purchase your first home. I wish you all the very best and lots of happiness there.
5/5
TrustpilotAbsolutely disgusting customer service
Absolutely disgusting company to use to value or sell your property. They undervalue your home to ensure you get a quick sale. They don't care about you as a client. They are very unprofessional and bitched about their competitors who we had decided to go with. We have the email to prove it and I am still very tempted to take this to the ombudsman and to the local media. Please do not use this company as they dont care about the client, they bring the area down and only care about making a fast sale.
5/5
TrustpilotMichaela and Jade polite and very helpful
I have bought a house in the local area of Royton and Michaela has helped me throughout the whole process explaining and advising me all the best options and very quick response, this property I had bought is 210miles away from my home but they have made this process so easy and smooth for myself, I will be using them and I would like to say thank you to specially to Michaela and Jade for answering all my questions and every time i called sometimes 3/4 times a day still being professional and polite
5/5
TrustpilotRent on time package
I rented my house out through ryder and dutton ashton branch.I dealt with Gabrielle,Samantha and georgina.The marketing was fantastic,and all potential tenants fully vetted.i was very happy with the service I received thanks.
3/5
TrustpilotLack of communication and feedback
I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.
Dear Ann, thank you for your feedback. It was good to chat to you this morning. I’m really pleased that you’re happy in your new home and hope that sofa arrives soon! I remember that you were on for over 7 months initially with another agent prior to Ryder & Dutton selling your home, so it has been a long process for you. We have had some changes in the team with a couple of internal promotions to other offices and a colleague on maternity leave, but the idea is that the service that you receive should be seamless, so I am sorry that we fell short of that.We were all delighted when we got the news that your sale had exchanged contracts. We are always looking at ways in which we can improve and be our very best and your feedback will help us towards this goal. Thank you again for choosing to sell your home with Ryder & Dutton. Wishing you all the happiness in your new home. Kindest regards, Graham.
5/5
TrustpilotFrom start to finish Ryder & Dutton…
From start to finish Ryder & Dutton have been amazing for our sale and purchase.
5/5
TrustpilotRyder and Dutton
The staff were very helpful especialyly Alice, Zoe in the initial contact and negotiations on price. Then Geraldine was fantastic in keeping us updated and answering our queries.
5/5
TrustpilotVery helpful at Ryder & Dutton Royton…
Everyone at Ryder & Dutton Royton branch, were extremely helpful. Especially Jade Pass, who helped me through, every step of the way. I would highly recommend there services to anyone selling a property.
5/5
TrustpilotAlthough I only Rent from Ryder &…
Although I only Rent from Ryder & Dutton Estate Agents and have done for 12 years I have always found them helpful and Efficient when reporting any issues with my property And Sonia is excellent and efficient too Tom Slattery
5/5
TrustpilotJenny was absolutely brilliant…
Jenny was absolutely brilliant through our tricky sale and purchase. At each hurdle she gave regularly updates and constantly chased solicitors and agents of others within the chain. Thanks so much Jenny, we got there eventually and all down to you.Many thanks
5/5
TrustpilotGreat Service
Jade and Michaela were very helpful and was updating us on information needed when purchasing our first home. Great service provided
4/5
TrustpilotMy experience of renting my first home…
My experience of renting my first home was smoother than expected due to Gemma and Phil if I remember correctly. Escalated the work being done in the house and we are now moving in on Friday!
We're delighted to hear that your experience renting your first home was positive. It's wonderful to know that you found the process smooth and that you're happy with the outcome. We appreciate your kind words about Gemma, and we'll be sure to pass on your feedback to her. We wish you all the best in your new home.Gareth HuntHead Of Lettings
5/5
TrustpilotCannot recommend enough!
Samantha Whalen and Elizabeth gamwell are a credit to the company and answered any query or question I had about moving into my first rental!Cannot recommend enough, thank you to the whole rental team!
Thank you so much for your 5 Star review. We pride ourselves on provided great customer services and it is always nice to know that Samantha, Elizabeth and the lettings team were able to do just that for you. Good Luck in your new home.Many ThanksGemma HornApplications Team Leader
5/5
TrustpilotIn a personal tricky situation I can't…
In a personal tricky situation I can't thank Gemma Horn enough for her quick turn around of helping me move into my private rented property in the 2 weeks upto Christmas. Highly recommend the service from this team.
4/5
GoogleLetting a property through their service. Carmel Eveleigh has been so helpful and amazing. Thank you!
Thank you for the great review!
5/5
GoogleLucy Crossland was very helpful with the purchase of my first home, quite tenacious too aha
Thank you Peter!
5/5
TrustpilotI had very good experience with the…
I had very good experience with the estate agency, he was very friendly and easy to talk to and the communication was excellent thank you Connor for the excellent service 😊 royton ryder & dutton estate agents
5/5
TrustpilotReally good and helpful all the time
Really good and helpful all the time. Constantly kept us in the loop every step of the way.
5/5
TrustpilotWell done…
From the day one it seld your performance was amazing.especially the person who took as to view the house he is wow....and also Jenny.. great.done all the work on time and had a good communications on time.processing was very quick.god bless you all.each staffs are stars..
Such a lovely review, thank you so much! - Jenny and the Chadderton team
5/5
TrustpilotGeraldine Marsden guided us every step.
Geraldine Marsden kept us informed every step of the way. She was available either on the phone or via email. It made selling Mum’s house was easier. Thank you Geraldine.
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