Trusted Agent profile · Oldham
Verified
★★★★★
2,343 reviews across 2 platforms
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT
Part of Ryder, see every office.
Ryder's office in Oldham, at Edge View House, is rated 4.7 out of 5 across 2,343 reviews on two platforms, including 147 Google reviews rated 4.7.
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Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotTop marks
I recently purchased a property through Ryder & Dutton and Geraldine Marsden was handling my case. As a first time solo buyer I was very anxious going into this process, but she quickly dispelled those worries. Always on hand to give updates and answer any questions I had, and on the ball with chasing solicitors when I couldn't. Couldn't ask for more!
5/5
TrustpilotGreat service from Ryder & Dutton all…
Great service from Ryder & Dutton all the way through the process of marketing my house to completion. The Mossley office - Geraldine, Zoe, and Alice were all fab. Friendly, professional, responsive, and efficient. I will definitely use them again if selling/buying in the future.
Hi Emma, thank you so much for your review. I will make sure that the team know about your kind words and we would be delighted to help you again in the future. Alex & the Ryder & Dutton team.
5/5
TrustpilotImpeccable Service
We've just completed on a home with Ryder and Dutton and couldn't be happier. They were so accommodating throughout the entire process, even through the extra bumps in the road. I cannot praise Geraldine Marsden enough for continuously following up with solicitors, surveyors and other contractors on our behalf. She always kept us informed during every step of the process and her commitment to our home buying journey meant that I felt like I didn't actually have to do much, except wait for her updates. She certainly made easier what's considered a very stressful process. Thank you so much for all your efforts. I wouldn't hesitate recommending Ryder and Dutton at all after our experience.
We are thrilled to hear about your positive experience with our company and Geraldine. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the home buying process. We strive to make every customer's journey as smooth as possible, and it's rewarding to hear that Geraldine's dedication made a real difference for you.
5/5
TrustpilotFantastic Estate agents, Catherine was a gem!
Fantastic Estate agents, simply the best!So we put our house on the market back in 2023 and stupidly went with the cheapest option full of promises of quick sales etc.. But after 5-6 months we'd hardly had but a handful of viewings!So we decided to switch to Ryder & Dutton and within days of them taking over our listing we started to get viewings after viewings and within about 6 weeks we had an offer and our sale was agreed.Catherine Salisbury took over our sale and I can't praise her enough, she was fantastic from start to finish, chasing solicitors (due to quite a complex chain) always keeping us updated, she couldn't of done anymore for us, she is a credit to Ryder & Dutton.I just wished we'd gone with them from the start, so lessons learnt there.If you are selling a house in the area then save yourself a lot of hassle, time and money and go with Ryder and Dutton and if Catherine gets your file, you can be sure she'll give you everything.
Thank you for your kind words and for sharing your experience. We are thrilled to hear that you had such a positive experience with our team, especially Catherine. We strive to provide exceptional service and are delighted to know that Catherine went above and beyond to ensure a smooth and successful sale for you. We appreciate your recommendation and are proud to be recognized for our commitment to customer satisfaction.
5/5
TrustpilotWould definitely recommend Ryder &…
Would definitely recommend Ryder & Dutton.Excellent communication throughout the sale. A particular mention to Jenny Boyle who was wonderful.Jenny kept us updated on a regular basis and went above and beyond.She was very patient kind and helpful.Much appreciated.
Thank you so much, Jan! - Jenny & The Chadderton team
5/5
TrustpilotGeraldine- Move Manager has been…
Geraldine- Move Manager has been absolutely amazing. There was a lot of issues with probate and conveyancing she kept me updated throughout the whole lengthy process. The service she provided was excellent very professional, she kept me reassured and well informed throughout the process, she was brilliant in ensuring I got over the last hurdle to purchase the property. I am very grateful to have had her support.
5/5
TrustpilotHelpful all the way
Our dealings with Ryder and Dutton were extremely satisfactory especially the help we received from Gabrielle Wray who was always ready to answer any questions or problems we thought of.
We are thrilled to hear about your positive experience with our company. We appreciate your kind words about Gabrielle Wray and her dedication to providing excellent customer service.Gareth HuntHead Of Lettings
5/5
TrustpilotMade everything very easy and kept me…
Made everything very easy and kept me informed all the time. Jenny was an amazing person to deal with she was very helpful throughout the whole process until completion, she always spoke to my solicitors to make sure everything was fine on their side.
Thanks for the 5 star review!
5/5
TrustpilotRyder & Dutton did a great job from…
Ryder & Dutton did a great job from start to finish. Amy was great throughout. She kept me informed and up to date with everything that was happening. Communicating with my solicitor and my buyers estate agents which gave me a complete overview of what was going on.
Hi Mark, thank you for the review! Hope you are enjoying your new home
5/5
TrustpilotHouse sale
We had a good experience with the team from Ryder and Dutton especially Geraldine who was excellent as our move coordinator. She answered the phone every time we rang with a cheery attitude and always answered our questions with regular updates.
Thank you for the review! We're so pleased you had a good experience with Ryder & Dutton
5/5
TrustpilotProfessional and organised
Professional, Organised, and honest from the day I enquired regarding selling my property through the Royton branch.
Thank you for your wonderful feedback! We're so pleased to hear about your positive experience with our team. It's fantastic to know that our colleagues were professional, approachable, and provided excellent support throughout the sale of your property. We wish you all the best in your new home!
5/5
TrustpilotHouse Sale
Geraldine was extremely helpful from the second the sale of my property was agreed. Geraldine expedited step by step with my buyer & their solicitor which made the whole transaction process through to completion a great customer experience.
Thank you for the great review ⭐
5/5
TrustpilotGreat property management service!
Moira is the Property Manager dealing with my property and she is always very efficient and professional. She ensures that any tenant issues are communicated to me promptly and arranges contractors as required. Recently Moira has gone above and beyond while dealing with some maintenance issues that had to be resolved between a change of tenants. She even visited the property out of hours to check on progress and to help ensure that the length of time my property was empty was kept to a minimum. Thank you!
5/5
TrustpilotI spoke with several agents during my…
I spoke with several agents during my property search before Lauren. I don’t usually leave reviews, but I noticed a huge difference working with Lauren compared to agents that made me feel like an inconvenience. A house purchase can be very stressful, so It was a huge relief be supported by a professional knowledgeable in their field who made effort to walk me through the process. Lauren Coomber is a very welcoming and diligent agent. I am very grateful. Thank you for all your support!
5/5
TrustpilotGeraldine has been great!
Geraldine has been a great help whilst I have been buying my first home and always kept me updated at every stage.I was never afraid to ask a silly question or reach out to ask for updates and always got a quick friendly response.
HI Nicola, Thank you for your review. There are no such things as silly questions, only sensible questions that need an answer! May we wish you all the best for the future. Alex & the team at Saddleworth office.
5/5
TrustpilotThe Oldham branch have been AMAZING…
The Oldham branch have been AMAZING from start to finish- great communication and going the extra mile to help out. Would recommend to anyone! Thanks Amy from the Oldham branch
Thank you so much, Sarah. So glad we got things over the line in the end for you! Thank you again for working with us.
5/5
TrustpilotI was a purchaser, great service throughout legal procedures
Amy Heaton was my negotiator that helped through the whole process till completion. Amy is friendly, answers my questions for I was a first time buyer with many questions. She also coped with solicitors’ works. I really appreciate Amy with all her works.
Thank you for the review! Great to hear you were pleased with our sales negotiator Amy - she's a star ⭐
5/5
TrustpilotPurchase of a property
Laura was very helpful, kept us up to date with our purchase of the property and answered any queries we had. It was a pleasure to meet her and the staff at the Oldham office. Laura was very professional and easy to deal with.
Thank you for taking the time to leave us a review - Laura is great at what she does! We hope you enjoy your new home 😃
5/5
TrustpilotGood communication.
Lisa Royle kept me going and updated during the very long and drawn out process caused by the housing association. We got there in the end. Thanks, Lis
We are so happy to hear that you had a positive experience. We appreciate your kind words about Lisa and her dedication to helping you through the process.
5/5
TrustpilotGood communication during selling process
I worked with Freya and Jenny and they supported me in the sale of my home in Woodleigh. They made the process much easier and the communication from them was always good.
Hi James, we're so glad to hear you had a positive experience selling your home. We appreciate you taking the time to share your feedback. We're proud of our team and their commitment to providing excellent customer service and wish you all the best for the future. Kind regards, Alex & the whole team at Uppermill.
1/5
TrustpilotAvoid this place at all cost
Avoid this place at all cost. I placed and offer giving the asking price for a property, I called 3 times to ask for an update only to get a response "we will let you know once the seller decides". Today I got an email that my offer was rejected and no option to increase it. When I called to discuss, willing to increase my offer significantly, I was told that I should have increased my offer even if it hadn't been rejected. 41 years of life never heard that before, that's completely against the laws of "offer and acceptance".Also the advice I was given was to always offer my top offer straight away, ok that's another new for me. Next time I will offer 50% above asking price to entertain myself and waste peoples time.
Dear Vlasis,Thank you for talking with me earlier today. As discussed, there was an exceptionally high level of interest in the property which resulted in offers from 14 parties. In this instance our sellers advised they did not want multiple rounds of negotiations and told us which offer they wished to accept and naturally we have to take our sellers instructions. Once again, we’re sorry you weren’t successful in having your offer agreed on this particular property and we hope we can find another suitable house for you going forward.Kind regards,Lewis McLarty,Branch Manager - Ryder & Dutton, Chadderton office.
5/5
TrustpilotExcellant service Jacqueline was very…
Excellant service Jacqueline was very professional thank you so much
5/5
GoogleOur experience from start to finish was seamless. From the application, to the viewing and the subsequent steps until moving in, communication was timely, prompt and great. All queries were dealt with professionally. There is nothing to fault. Carmen and Kyran thank you and everyone else involved, the experience we had was one of the best with estate agents. Once again, thank you.
Thank you Lorencia!
5/5
TrustpilotGreat service
As a first time buyer me and my partner were anxious about the whole experience. Jade Pass was extremely helpful and allowed us to understand anything we were unsure of. We were kept us up to date throughout the whole process which we are so thankful for. Michaela also provided a professional and outstanding service. Thank you so much to Jade, Michaela and the rest of the team at Ryder and Dutton Royton.
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