Trusted Agent profile · Oldham

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Ryder and Dutton Oldham reviews

4.7

★★★★★ Excellent

2,336 reviews across 2 platforms

Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT

Ryder and Dutton's office in Oldham, at Edge View House, is rated 4.7 out of 5 across 2,336 reviews on two platforms, including 147 Google reviews rated 4.7.

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4.7 / 5

147

Reviews on Google

This office

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2,189

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Estate Agent

If you’re looking for an estate agent who’ll stick with you through thick, thin, and apparently all four seasons… this is the one! Our house move took 13 months to complete but throughout the entire saga Lacey remained proactive, passionate, and incredibly helpful. She was always approachable, understanding, and genuinely cared about getting us over the finish line. Now, was she a little annoying at times? Absolutely, but only because she never stopped chasing, checking, calling, and nudging everyone involved. Looking back, that persistence is probably the reason we finally got the keys! Lacey, you coming to the house warming or what?

Chloe · 5 July 2026

1/5

Trustpilot

Worst experience for a first-time buyer

We were very excited when the staff told us our offer had been accepted, but we did not know that it was just a joke to us. The staff updated us by phone and told us the seller accepted our offer and asked me to send them all the bank statements, and other information they needed and pay them to find a solicitor. We thought everything should be alright, but they called us yesterday and told us the seller had not accepted our offer yet!? I asked them how it was possible; their answer was they had not received the documents we sent two days before and one of the staff who took the phone told me they received them. When I tried to call them all their answer was "I do not know" or "My colleagues have not passed it to me yet". Last but not least, we already got a solicitor doing the confirmation and they told me we can still use their service to find another house. I do not think it is making any sense! That is truly awful to a first-time buyer who needs your help and you did it in a "perfect" way. This was planned to be a five-star comment but that seems like a total disaster to me now.

Luk · 1 November 2023

Agent replied · 16 June 2024

Thank you for your feedback.As you have not provided a property address, and we are unable to find you in our system, we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email us at reviews@ryderdutton.co.uk so we can look into this for you.Thanks, Ryder & Dutton

5/5

Trustpilot

The only Estage agent I'll use moving forward

We dealt with Ryder & Dutton during our house purchase and the service was excellent from start to finish. Jenny was brilliant throughout the entire process, always quick to respond, easy to get hold of and more than happy to answer any questions we had or liaise with the vendors on our behalf.

Jordan · 22 January 2026

5/5

Trustpilot

Professional and Dedicative Team

We are really thank full to Ryder and dutton for helping us to buy our dream home.It was a long journey but continues support from your staff was amazing.Especially, Jade and Michaela was always there to guide us and support us throughout the buying process. Very approachable and welcoming nature.Thank you.we will definitely recommend R and D to our friends and family.Thank you.

Bibin · 25 September 2024

Agent replied · 23 October 2024

We are thrilled to hear that you were able to purchase your dream home. We understand that buying a home can be a long and sometimes challenging process, and we are so happy to hear that our staff was able to provide the support and guidance you needed. We are proud of our team and their commitment to providing excellent customer service. Thank you for your kind words and for recommending us to your friends and family.

5/5

Trustpilot

Alex M R&D Rawtenstall

I was really pleased with the professional, friendly and helpful services at R&D. Alex was always in constant communication and after using a number of other agents which fell short of the service I expected, Alex and R&D sold me house and guided me through the process all the way to completion and exchange. When Alex wasn't available there was always someone else on hand who could help. I would highly recommend R&D in Rawtenstall.

Phil · 20 February 2024

Agent replied · 16 June 2024

Hi Phil, It was a pleasure handling your sale. I'm so glad we managed to secure you a suitable buyer and get the sale through so smoothly for you! All the best - Alex 😊

5/5

Trustpilot

Graham and his team have been simply…

Graham and his team have been simply fantastic . They have acted with professionalism fromDay one and have helped every stepOf the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!

Mr · 5 December 2024

Agent replied · 29 December 2024

Thank you so much for your review. Wishing you all the best for the festive period and into 2025. If you ever need us again, please do not hesitate to contact me and I'm sure we'll bump into each other in the fabulous Rawtenstall market for a coffee!Graham.

5/5

Trustpilot

excellent

You dont have a how did we do? just FYI, i spoke to an absolute star who assisted me with my issue and dealt with it, even though it threw up a couple of issues for her. Just replying so u can forward, Laura was efficient, easy to talk to, knowledgeable and helped me massively! Thanks for making the call so easy! :) 10 outta 10.

Andre · 1 August 2024

Agent replied · 24 August 2024

Thank you for the lovely review 😇

5/5

Trustpilot

We recently purchased a property from…

We recently purchased a property from Ryder & Dutton in Heywood. Catherine was assigned our transaction and we couldn’t have asked for anyone better! Catherine was lovely to speak to, responded to our queries really quickly and kept us updated on how the process was progressing (more so than our solicitors!). Thank you for your help Catherine!

Callum · 18 December 2024

Agent replied · 29 December 2024

We are so pleased to hear that you had a positive experience with Catherine. We strive to provide our clients with the best possible service and it's wonderful to know that Catherine exceeded your expectations.

5/5

Trustpilot

Bryony was very helpful and informative…

Bryony was very helpful and informative all the way through with my house purchase. Regularly keeping me updated.

Lindsay · 1 October 2026

5/5

Trustpilot

Amazing customer service.

The staff made our experience so easy, they were super helpful, they listened and answered any questions we had. Specifically Samantha & Mus. We wouldn’t ever want to go with another company purely based on the fact that these have met our expectations and more, moving into a new home can be stressful however this time around it has felt like a breeze thanks to Samantha.

Nikia · 25 July 2024

Agent replied · 24 August 2024

Thanks for taking the time to leave this 5* review for Samantha & Mus. All the best in your new home.Gareth HuntHead Of Lettings

5/5

Trustpilot

Experience to date with Adam Mitchell…

Experience to date with Adam Mitchell has been great. Stress free, quick and efficient. The process has moved forward quickly and smoothly to date. Mandy and Paul

Mandy · 1 August 2026

5/5

Trustpilot

First Class Service

I have just ‘ exchanged contracts’ on my deceased mother’s house in Simmondley as I write this and all I can say is Ryder & Dutton offer an outstanding service and I wish this estate agency stretched to the Wirral.From meeting Damien O’Grady who valued the family house (and it was Ryder & Dutton we chose from meeting a number of estate agents) to the first class service I have received especially from Ryan Jackson (he is a credit to this estate agency)Although I could use the tracker to keep in touch as to who had offered for our family house and how the sale/searches were going it was the personal touch from Ryan that counted. Ryan was extremely professional but friendly. He understood the decisions I made as to why I had chosen particular buyers and emailed but certainly kept in touch with phone calls as to how the house sale was progressing. I especially valued this, as not living in the area, it was difficult to not pop into the estate agents. I found it easier having Ryan ‘in the know’ rather than contacting our solicitor. Ryan’s full support enabled the house sale to go through extremely smoothly and I will always be extremely thankful for his help and support.

Chris · 5 October 2023

Agent replied · 16 June 2024

Its really important to us to receive reviews of this nature, the sale of a family home is always emotional and to see how much you appreciated the service and advice is so rewarding. Thankyou

5/5

Trustpilot

Reliable efficient Estate Agent

It is rare to find such a good Estate Agent. All the staff at the Slaithwaite branch, including Nichola Wain, Laura Watts, Leanne, Martha and Kim were fantastic. I appreciated how helpful they were, especially Nichola who rang me every week for regular updates and was patient throughout. I would recommend them to anyone. They did a great job of the photos too.

Carina · 5 September 2024

Agent replied · 23 October 2024

Thank you so much Carina for your lovely review. We are so pleased that you enjoyed working with us and we hope you settle quickly into your new home.

5/5

Trustpilot

First class service

I always use Ryder and Dutton find there pricing to fair and they have a good network and viewings come thick and fast, they also have an app which makes it easy to nanage bookings. I let Lewis at the Chadderton branch take of all the viewings this made it a smooth no fuss process. There is always someone to answer any questions you may have. I will deffenetly continue to use Ryder and Dutton first class service.

Andrew · 17 November 2023

Agent replied · 16 June 2024

Really appreciate the feedback, Andrew. Thanks again for your custom, look forward to working with you again in the future.- Lewis & the team at Chadderton

5/5

Trustpilot

We had a fantastic experience with our…

We had a fantastic experience with our house purchase, and we can’t thank Naomi, Michaela and Amber enough for all their help and support throughout the process.

Halema · 29 July 2026

4/5

Trustpilot

Buying with Ryder & Dutton was a bit of…

Buying with Ryder & Dutton was a bit of an experience of two halves. I'll start with the positives. Once we'd had an offer accepted, Nichola was super-responsive, easy to contact, and gave us timely updates from the sellers. Up until that point, James was also contactable and really clued up on what was out there. Ultimately it was his advice that meant we even considered offering on this house.On the flip side - though I have no written evidence - I do feel strongly that James tried to play us on the day our offer was accepted. The house hadn't been viewed for weeks, then all of a sudden a mystery buyer came in and offered £10k more than us. We refused to budge, and hey presto by the end of the day the seller's had accepted our offer anyway. It's not impossible, but it seems unlikely.Overall, I'd say my experience was good. And if I was selling, I'd probably definitely recommend them because they might get you an extra £10k.

Michael · 25 September 2023

Agent replied · 16 June 2024

Hi Michael, thank you for taking the time to leave us a review, I am pleased that you found both Nichola and James to be responsive and informative during your purchase. As we discussed in our conversation earlier this week, I can confirm that the information you were provided by staff was correct and your offer, whilst not the highest, was preferred by our client due to your favourable position. I am glad you are settling well into your new home, and we hope you enjoy many happy years there. Many thanks, Leanne.

5/5

Trustpilot

Stress free move!

Once we had put an offer in for the house we wanted to buy, Catherine took over all communication. She has been fantastic and successfully kept all buyers and sellers in the loop to ensure a smooth process for all 4 parties involved! We cannot thank her enough!

Kay · 22 June 2026

Agent replied · 23 June 2026

We're so pleased to hear Catherine successfully kept everyone informed, ensuring a smooth process for all parties. Thank you for your kind words!

5/5

Trustpilot

Recently purchased a house

Recently purchased a house. The service has been excellent throughout the whole process. Very good communication and answered any questions I had quickly. Thanks to Emmy, Michaela, Naomi and Amber for all your help!

Sam · 7 June 2026

1/5

Trustpilot

This case deserves wider public…

This case deserves wider public attention. In my experience, the issues surrounding the disclosure of Japanese knotweed have had a significant financial and personal impact. Japanese knotweed is a material issue that can affect property values, mortgageability, future saleability and the overall cost of ownership.

Abdur · 12 July 2026

Agent replied · 16 July 2026

We take all genuine customer feedback seriously. However, we are unable to identify you from our records as a customer of our business or as a party to the transaction referred to in your review. If you have dealt directly with us, please contact us directly with sufficient information to enable us to investigate your concerns. Kind regards

5/5

Trustpilot

It was a very long and complex sale and…

It was a very long and complex sale and I couldnt have done it with Megan. She went above and beyond with my sale and she could not have done anymore. I would recommend Megan to anyone and would say she gave 110%. She was extremely professional under testing circumstances and thoughtful throughout. Thank you Megan for all of your help.

Dawn · 27 September 2024

Agent replied · 23 October 2024

We are so happy to hear that you had such a positive experience with Megan. We appreciate your kind words and are thrilled that she went above and beyond to help you with your sale. We are proud to have such dedicated and helpful team members.

4/5

Trustpilot

Kept us informed & up to date with…

Kept us informed & up to date with purchase & problems. Always happy to help & answer questions. When Nicole took over purchase rang us every week with an up date & liaised with our solicitors & chased them up for which we are very greatful, went above & beyond to help us.

Ian · 15 May 2026

Agent replied · 20 May 2026

We truly appreciate your kind words! We are delighted to hear that our team kept you informed and provided excellent support throughout your purchase.

5/5

Trustpilot

What can I say fabulous service…

What can I say fabulous service Megan.DAngelilo just a credit to Ryder& Dutton cannot put in to words how good she was ,sold & bought 2 properties with Ryder & Dutton, wish I could mention them all, start to finish they were understanding,patient, & listened,a pleasure to work with,from Richard Boyle, at Middleton, a few years ago, now from sales to start to finish,they are the people to use, a mention Lauren was fab from Rochdale branch & her team thank you to all could not have done it without you all xxxxxx

Mrs · 14 September 2023

Agent replied · 16 June 2024

Thanks for the lovely review. much appreciated. All the best! Ryder and Dutton

5/5

Trustpilot

My experience with Ryder & Dutton was…

My experience with Ryder & Dutton was great! Particularly Lizzie, who was absolutely brilliant, and she answered all my questions and was always very friendly! They were so helpful, knowledgeable, and really went the extra mile to ensure my move went as smooth as possible. I would also like to mention Mustafa, who was always very punctual and professional, top tier servcie 👍 I can't recommend them enough! 🏡😄

Andrew · 5 May 2024

Agent replied · 16 June 2024

Hi Andrew,Thanks so much for your 5 star review for our team. I hope you are settling in to your new home.Gareth HuntHead Of Lettings

5/5

Trustpilot

Ryder and Dutton Colne Valley Team

We had used Ryder and Dutton 10 years previous in a house sale and this again was an excellent experience. This time we chose Ryder and Dutton because they were local, prompt in coming out in giving advice and we quickly established a working connection.Throughout the sale Nichola, Leanne and James were alive to both our and the buyers requests and brought the sale to a satisfactory conclusion. Our thanks to them - keep up the teamwork.

Howard · 17 November 2023

Agent replied · 16 June 2024

Thank you Howard for your review, we hope everything works out for your move.

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