Every review we hold for the Oldham office, from every platform, shown as written. First names only.
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5/5
TrustpilotCaz Thompson Great Service
Caz Thompson - fast, faultless, friendly service. Very happy thank you. Merry Christmas π
Karen Β· 20 November 2020
Agent replied Β· 25 October 2024
Hi Karen, Thank you for the lovely 5 star review. We're so pleased to hear Caz gave you fast and friendly service, this is exactly what we want to provide all of our users. We will be sure to pass your feedback on. If there's anything else we can do to help in the future please do not hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Merry Christmas! Many Thanks, Rightmove.
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5/5
TrustpilotVery helpful
Very helpful, friendly staff, pleasure to talk to over the phone.Thoroughly recommend π
Paul Β· 15 February 2021
Agent replied Β· 25 October 2024
Hi Paul,Thank you so much for taking the time to leave such a kind review of your experience with Van Mildert! We appreciate all comments, but it really does mean so much to hear such positive feedback about our team.Kind regards,Vicki
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5/5
TrustpilotGood website
Good website. Easy search. Just wished they'd put estate agents numbers on their website rather than the forwarding numbers
Doloris Β· 6 December 2018
Agent replied Β· 25 October 2024
Hello Doloris,Thank you for taking your time to leave us a review, we really value your feedback.The reason why we have this is so that estate agencies can track the leads that they get through Rightmove. The number that you call on Rightmove is the same number it just has a short forwarding message so you know you are being put through to the agent. If you have experienced any problems contacting estate agencies through Rightmove please do let me know and I will look into this for you. Many thanks,Rightmove.co.uk
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1/5
Trustpilotdodgy dealing
HiThis company still demanding rent after accepting keys back, will not communicate. .milton keynes Stay clear, look for honest companies.Graham
G Β· 6 March 2018
Agent replied Β· 25 October 2024
Good Morning,Thank you for taking your time to leave us a review.I am really sorry to hear about this. Here at Rightmove we advertise properties on behalf of estate agents, we ourselves are not an estate agency. I would advise contacting the property ombudsman about this, they would be able to help advise you on what to do in such instances.If you need any help please do not hesitate to contact us, our telephone number is 01908 712352 and our email address is customersupport@rightmove.co.uk.Kind Regards,Rightmove.co.uk
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2/5
TrustpilotUnfriendly alerts and searches
Itβs difficult to change alerts and searches; I havenβt been able to despite advice from customer service
Customer Β· 27 November 2019
Agent replied Β· 25 October 2024
Hi.Thank you for taking the time to leave us a a review.We're sorry you've experienced difficulties when trying to update or change your saved property searches and saved alerts. We would love to help you with this further. Please can I ask you to give us a call, so a member of our support team can talk you through it over the phone. Our contact number is 01908 712 300 and our email address is 'talk-to-us@rightmove.co.uk'. Our office hours are Monday to Friday 9:00am to 18:00pm.Many thanks,Rightmove.
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4/5
TrustpilotGot back to me pretty promptly withβ¦
Got back to me pretty promptly with regard to an enquiry I made about accessing my account.
Mary Β· 27 November 2019
Agent replied Β· 25 October 2024
Hi Mary. Thank you for taking the time to leave us a four star review.We're so pleased to hear of the experience you had with one of our specialists and we'll make sure your feedback is passed on.If there's anything we can do for you in the future, please give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove.
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1/5
TrustpilotIrregular and without common senseβ¦
Irregular and without common sense ,worst service provider for properties
Harry Β· 14 September 2021
Agent replied Β· 25 October 2024
Hi, thank you for reaching out to us and we're very sorry to hear of the issues you've experienced. In order for us to investigate your issues, we would need further information from yourself about what's happened.Please do get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300. Thanks, Rightmove
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5/5
Trustpilotgood support for our moving in and forβ¦
good support for our moving in and for our broadband setup!
Alexis Β· 28 June 2021
Agent replied Β· 25 October 2024
Hello Alexis,Thank you for your lovely review. We are happy to hear we were able to give you all the support you needed as part of your move.Best wishesBeth
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5/5
TrustpilotVery helpful and easy to explain anyβ¦
Very helpful and easy to explain any issues. Lovely voice. Thank you x
Andrew Β· 22 January 2021
Agent replied Β· 25 October 2024
Hi Andrew, thank you so much for taking the time to leave such a positive review about Van Mildert, and the lovely voice on the other end of the phone!
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4/5
TrustpilotGood for browsing but better keyword search is required
Good for browsing but better advanced search engine is required to make it complete (i.e. adding keywords).
Stefan Β· 28 October 2019
Agent replied Β· 25 October 2024
Hi Stefan. Thank you for taking the time to leave us a 4 star review.It's lovely to know that you think our website is good for browsing for properties. We do currently have a keyword tool available on our website. This is something we plan on getting added onto our apps in the near future. I will include a link below which discusses our Keyword tool in greater detail. https://www.rightmove.co.uk/news/property-news/new-personalise-with-keyword-sort/If you would like to make any suggestions or provide us with more feedback, please get in touch with us directly. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712 300.We hope that you continue to enjoy using Rightmove.Happy home hunting.Many thanks, Rightmove.
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5/5
TrustpilotVery good and helpful
Very good and helpful, got our application approved in no time.
Josh Β· 14 June 2021
Agent replied Β· 25 October 2024
Hello Josh, Thank you for reaching out to provide such a positive review for the service you have received. Good luck in your new home.Best WishesBeth
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5/5
TrustpilotJamie Bolt
I inquired about your services and Jamie responded immediately and was extremely helpful.
Deirdre Β· 5 January 2021
Agent replied Β· 25 October 2024
Good Morning Deirdre,Thank you for the lovely 5-star review. We're so pleased to hear Jamie dealt with your query quickly and was very helpful. This is exactly what we want and we will be sure to pass your feedback on to them. If there's anything else we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Happy Home Hunting. Many Thanks,Rightmove.
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5/5
TrustpilotAll homes under one roof
Love the app great way to view property for sale not just locally but nationwide. 5*
Cally Β· 19 February 2020
Agent replied Β· 25 October 2024
Hi Cally,Thank you for your 5 star review,We're so pleased to hear how much you enjoy the app for your property search and find it beneficial to look outside of your local area.If there's anything we can do to help you on your search in the future, you can always get in touch on, talk-to-us@rightmove.co.uk or, give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
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2/5
Trustpilotfilters are hopeless
I wanted to remove park homes and retirement properties but the filter doesn't allow the removal of these properties frustrating.
Mike Β· 11 December 2016
Agent replied Β· 25 October 2024
Hi Mike, Thank you for taking the time to leave us a review. We're very sorry for the delay in getting to you, we are only active on Trust Pilot as of this week. Since the time of your review we've made many changes to our website so please do take a look. From listening to feedback such as yours, we've added the ability to filter out retirement properties from the search results and the property types are now displayed in a way that you can choose one or multiple options such as Detached, Semi-detached, Terraced, Flat Bungalow, Land, Park Home.Kind regards,rightmove.co.uk
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5/5
TrustpilotLove being able to search for a varietyβ¦
Love being able to search for a variety of properties. The app is so easy to use.
Amy Β· 11 June 2019
Agent replied Β· 25 October 2024
Hello Amy,Thank you for taking the time to leave us a review.We are really happy to hear that you enjoy using the app and find it easy to use.We hope that you continue to enjoy using Rightmove.Happy home hunting.Many thanks,Rightmove
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1/5
TrustpilotVery slow loading
Very slow loading. Never used to be this bad. Quite often I give up in frustration
Mr Β· 16 November 2019
Agent replied Β· 25 October 2024
Hi Mr Carter,Thank you for taking the time to leave us a review and we're sorry to hear of the difficulty you've had with the website.This is something we'd like to investigate further for you and see what we can do to help. Can you send us an email with more details and screen shots of the experience you're having? If you can confirm the device you're using to visit the website, this will really help. Eg, iPad Air, iPhone 8 Plus.Our email address is talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
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5/5
TrustpilotVery helpful
Very helpful, patient and friendly
Terry Β· 22 April 2022
Agent replied Β· 25 October 2024
Hello Terry, thank you for leaving us a five star review! If you have any feedback or suggestions on how we can improve, please do send us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300. We'd love to hear from you. Many thanks, Rightmove
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5/5
TrustpilotExcellent service
Excellent service, prompt and helpful!
Mr Β· 16 April 2022
Agent replied Β· 25 October 2024
Hello Ken, thank you for taking the time to leave us a fantastic review! We're glad you found your experience helpful. Many thanks, Rightmove
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5/5
TrustpilotAmazing response from Bobbie who helpedβ¦
Amazing response from Bobbie who helped me ensure my property was visible in search listing.
Natalie Β· 26 February 2020
Agent replied Β· 25 October 2024
Hi Natalie,Thank you for taking the time to leave us a five star review.We're so pleased to hear you had such a great experience with our specialist Bobbie and we'll be sure pass your feedback on to her. If there's anything you need from us in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
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5/5
TrustpilotAlmost immediate response
Almost immediate response to my request! Thank you.
Mair Β· 28 October 2021
Agent replied Β· 25 October 2024
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
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5/5
TrustpilotWhat a refreshing change to deal with aβ¦
What a refreshing change to deal with a quick, efficient, and helpful customer service department
No Β· 20 February 2020
Agent replied Β· 25 October 2024
Hi No,Thank you for your five star review.We're so pleased you had a fantastic service, when you got in touch with a member of our support team. We will certainly share this great feedback with them.If there's anything we can do to help you on your search in the future, you can always get in touch on, talk-to-us@rightmove.co.uk or, give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
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1/5
TrustpilotPoor referencing service
Rightmove referencing have been extremely difficult to work with and have been very poor at communicating with us throughout the referencing process for a property.
Name Β· 25 June 2023
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5/5
TrustpilotExcellent breadth of properties
Excellent breadth of properties, site is easy to navigate
James Β· 18 August 2021
Agent replied Β· 25 October 2024
Hello James,Thank you for your review.We're pleased to hear you find the app good and easy to navigate. Many Thanks and Happy Home Hunting.Rightmove
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5/5
TrustpilotGreat service and replied to my queryβ¦
Great service and replied to my query very quickly.
Emma Β· 9 August 2021
Agent replied Β· 25 October 2024
Hello Emma,Thanks for taking the time to leave such a positive review. Great customer service is a part of everything we do and we are so glad you got to experience that.Best wishesBeth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.