Every review we hold for the Oldham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotImpossible to use rightmove on iPad
Impossible to use rightmove on iPad. Pictures won't show. Filters no longer work. Site freezes almost immediately on opening. This has been going on for weeks.
Mrs · 22 August 2019
Agent replied · 25 October 2024
Hi Harriet,Thanks for getting in touch and we’re sorry to hear of the difficulty you’ve had with the performance of the website recently.We’d really like to look into this further for you and help get it sorted. Can you get in touch with by email on talk-to-us@rightmove.co.uk? If you can provide us with some screen shots of what happens when you try and access the website along with the version of your iPad, our specialist teams can investigate this for you.Many thanks,Rightmove.
★★★★★ 2/5
TrustpilotThe website filter does not work
The website filter does not work. You select not to show auction properties and still, you see auction properties.
Donatas · 8 August 2021
Agent replied · 25 October 2024
Hi Donatas,Thank you for taking the time to leave us a review.I'm sorry that the app hasn't been working for you properly.I'd like to take a look into the issues you are having. Please could you email us at talk-to-us@rightmove.co.uk or call us on 01908 712300 with more information? Many thanks,Rightmove.
★★★★★ 5/5
TrustpilotI contacted Van Mildert this morning…
I contacted Van Mildert this morning for help with a referencing query and Laura kindly sorted it out for me within minutes!
Nic · 15 December 2020
Agent replied · 25 October 2024
Hi Nic, thank you so much for your kind review , we're so pleased Laura was able to help you so quickly!
★★★★★ 5/5
TrustpilotAfter informing Rightmove of my problem…
After informing Rightmove of my problem they quickly resolved it.Excellent service.
Alan · 21 September 2022
Agent replied · 25 October 2024
Hi Alan, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
★★★★★ 5/5
TrustpilotMany thanks Guy!
I was so pleased how well Guy understood and how quickly processed my application !
Nita · 25 March 2022
Agent replied · 25 October 2024
Hello, thank you for taking the time to leave such a great review. We'll make sure Guy receives your feedback. If you have any further feedback, or suggestions on how we can improve, please do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. All staff very helpful and polite and kept me informed tbroughout the process. Very professional company and a swift closure.
Miss · 10 December 2020
Agent replied · 25 October 2024
Hi Lisa, thank you so much for leaving such a kind review about Van Mildert, we really appreciate it!
★★★★★ 5/5
TrustpilotWhat would I do without Rightmove?
I have used Rightmove to purchase many properties over the last 10+ years. Saved me many useless journeys and helped secure my purchases and sales.
David · 23 December 2019
Agent replied · 25 October 2024
Hi David. Thank you for taking the time to leave us a five star review.We are really pleased you had a great experience with one of our specialists. We will be sure to pass your comments over to the relevant person that dealt with your query.If there's anything we can help you with in the future, please don't hesitate to get in touch and we'll be more than happy to help.Have a wonderful Christmas and New Year.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 1/5
TrustpilotMixed service but post lockdown truly…
Mixed service but post lockdown truly arrogant and desperate for income increasing prices by 66% whilst imposing ridiculous restrictions in order to upsell.
Bob · 6 August 2020
Agent replied · 25 October 2024
Hi Bob,Thank you for your review and we're sorry to hear you feel this way.We'd really like to arrange for our specialist Account Management Team to contact you regarding this if you're an Estate Agent that advertises on Rightmove to discuss this further. If your feedback relates to another service from Rightmove and you're not an Estate Agent, please do let us know.Can you get in touch with us by email confirming the details of your Estate Agency or the service you've received? Our email address is talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotLewis H
We received very professional and quick customer service from Lewis H. He was very friendly and helpful. Well done! Thank you!
Joanna · 9 February 2021
Agent replied · 25 October 2024
Hey Joanna,Thank you so much for taking the time out to leave such a kind review about Lewis! We 're pleased he was able to help you out today - we've passed on your kind words to him and his team leader!Kind regards,Vicki
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service! They took care of everything really quickly and were willing to accommodate personal requests really easily. Thank you!
Kunde3 · 9 February 2021
Agent replied · 25 October 2024
Hey there, thank you so much for taking the time to leave us such a kind review! I'm so glad the team were able to support you with your requests today! :)
★★★★★ 5/5
TrustpilotCan't compliment them enough
Can't compliment them enough Gave me all I needed and more, worked to keep my costs down and support high. Brilliant
Takerecovery · 8 February 2021
Agent replied · 25 October 2024
Thank you so much for taking the time to leave such a lovely review! We're so pleased the team were able to help you!
★★★★★ 1/5
TrustpilotReally flaky on iPad safari…
Really flaky on iPad safari browser....,what have their developers done to it. It used to work fine. Now almost unusable... go back to Zoopla !!!!!!
Elliott · 14 November 2019
Agent replied · 25 October 2024
Hi Elliott,Thank you for taking the time to leave us a review.We're sorry to hear of the difficulty you've had with the website on your iPad. This is something that our specialist teams are aware of and have been working round the clock to get resolved.Our teams realised that the errors with the websites performance relates to a service we receive from one of our third party providers and only some Apple devices are affected. They've been working with our third party provider to come to a long term fix and make sure this doesn't happen again.We recommend using the Rightmove app in the meantime whilst we come to a resolution as this hasn't been affected. If you'd like us to update you when we have confirmation that everything is back up to it's normal high standard, please let us know by email on, talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotLaura has always been very helpful and…
Laura has always been very helpful and lovely to deal with, she is patient, understanding and quick to respond.
Amy · 7 July 2021
Agent replied · 25 October 2024
Hello Amy,Thank you for taking the time to leave a positive review for our colleague Laura. Laura always goes out of her way to make every customers day.Best WishesBeth
★★★★★ 5/5
TrustpilotI got in touch with Rightmove regarding…a query regarding my property
I got in touch with Rightmove regarding a query i had..this was resolved very quickly..thank you
David · 8 January 2022
Agent replied · 25 October 2024
Hi David,Thank you for taking the time to leave us a 5-Star review, I’m glad to hear that your query was resolved quickly. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300.Many thanks, Rightmove
★★★★★ 5/5
TrustpilotGreat service
Great service, took out Tenants Liability insurance and it was explained thoroughly and clearly by Emily before I committed, well done!
Clive · 1 February 2021
Agent replied · 25 October 2024
Hi Clive,Thank you so much for your kind review and for taking out tenants liability insurance with ourselves. I've passed on your comments to Emily, who I am sure will be delighted!Kind regards,Vicki
★★★★★ 5/5
TrustpilotI requested that the photos of my…
I requested that the photos of my property were removed and this was done quickly and without fuss. Thank you.
NF · 13 April 2021
Agent replied · 25 October 2024
Hello,Thank you for taking the time to leave us a 5-Star review!If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove
★★★★★ 5/5
TrustpilotSuper friendly and helpful
Bobbie.D was quick to respond to my contact in relation to incorrect property details. Really helpful and friendly. Very impressed with the kind support.
Phe · 7 March 2020
Agent replied · 25 October 2024
Hi Phe,Thank you for taking the time to leave us a five star review.We're so pleased to hear you had such a great experience with our specialist Bobbie and we'll be sure pass your feedback on to her. We pride ourselves on providing human and friendly responses to all our incoming queries, so this feedback is wonderful.If there's anything you need from us in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 5/5
TrustpilotPleased with the service
Laura in the Customer Service department was really helpful and answered all my questions with very quick response times.
Colleen · 23 June 2021
Agent replied · 25 October 2024
Hello Colleen,Thanks for taking the time to leave some positive feedback for our colleague Laura. We will make sure Laura and her manager receive your feedback, I'm sure she will be over the moon to know her hard work helps.Best wishesBeth
★★★★★ 5/5
TrustpilotBrilliant people
Just completed the set up for my insurance and everything was pleasantly explained to me, very happy with the service
Jamie · 9 April 2021
Agent replied · 25 October 2024
Hello Jamie, Thanks for getting in touch and leaving us such positive feedback. We are glad to know you had such a lovely experience with our staff and service.Best WishesBeth
★★★★★ 5/5
Trustpilotquery about an error with my property
I had a query about an error on their website pertaining to my property. This was dealt with very promptly and the issue resolved.
Carolyn · 28 February 2020
Agent replied · 25 October 2024
Hi Carolyn,Thank you for taking the time to leave us a five star review. We're so pleased to hear you had such a great experience with one of our specialists when you got in touch with us to report an error. If we can help in the future at all, don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Responded to my support request within minutes and worked on the issue until it was resolved.
Lara · 26 August 2021
Agent replied · 25 October 2024
Hello Lara, Thanks for reaching out to give us some lovely feedback. Here at Rightmove landlord and tenant services we understand the importance of striking a fine line between efficiency and dilligence and make sure we apply that ethos to all our work, we are so glad you value the hard work our team put in.Best wishesBeth
★★★★★ 5/5
TrustpilotNew home
We bought our home a few months ago and the service you guys gave was excellentThank you
Sarah · 27 October 2021
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
★★★★★ 5/5
TrustpilotReally fast service and understood my…
Really fast service and understood my request which was implemented straight away, thanks
Friend · 26 May 2022
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove
★★★★★ 1/5
TrustpilotDisrespectful account managers that…
Disrespectful account managers that don't treat paying client as humans.Update: Now they suspended our account.
Valentin · 17 February 2022
Agent replied · 25 October 2024
Hello,Thanks for taking the time to leave us a review. We're sorry to hear of the experience you had.We've reached out to the Account Managers and they will get in touch with you.Many thanks,Rightmove
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