Trusted Agent profile · Oldham
★★★★★
952 reviews across 1 platform
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT, OL2 6HT
Auction House Manchester's office in Oldham, at Edge View House, is rated 4.8 out of 5 across 952 reviews on 1 platform.
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery pleased kept in touch all the way…
Very pleased kept in touch all the way to the sale
Hi Michael, we're pleased to hear that our communication throughout the sale was appreciated. Thank you for your kind words. Best, Auction House
5/5
TrustpilotExcellent friendly staff made the…
Excellent friendly staff made the process very easy. Would highly recommend.
Hi Peter, we're so glad our friendly staff made your experience easy and positive. We appreciate your kind recommendation! Best, Auction House
5/5
TrustpilotExcellent speedy service
The staff were polite, knowledgeable and generally a pleasure to deal with
Hi Sarah, thank you for your wonderful review! We are so pleased to hear that our staff provided you with such a positive and pleasant experience. Best, Auction House
4/5
TrustpilotAuction was best for us
Helen Plumstead was very helpful in explaining everything fully, taking responsibilty for viewings etc. and achieving a good price for our property. We had tried for two years to sell through agents without success. Although market conditions meant accepting a more realistic price, this was achieved through Auctionhouse. Thankyou.
Thank you for your review of Helen & Auction House. We are so pleased to hear Helen was very helpful in explaining the process - Lauren
5/5
TrustpilotQuick and efficient purchasing of…
Quick and efficient purchasing of property with the help of Dan keeping things running smoothly
Hi Callum, thank you for your wonderful feedback! We are so pleased to hear that the property purchasing process was quick and efficient, and that our Dan was able to ensure everything ran smoothly for you. Best, Auction House
1/5
TrustpilotLack of Transparency of Online bidding …
Online bidding at AuctionHouse property auction does not seem to have clear cut off time.I monitored a property where it had very few bids in the days and hours on auction date, and in the last 5 minutes before the auction's advertised "END" time, we discover that there is no fixed "END" time. Auction House then keeps extending that supposedly "END" time by another 2 minutes and that kept repeating 5 or 6 times. Now, we assume another bid received, but despite the bid we made was in the last seconds before "END" time, we can not be 100% sure that any other bid took place, System is not transparent enough as Bidders can not really see whether other bidders actually exist.Bidders should trust that an an auction does have a real "END" time and not just a "Liquid" end time that can just go indefinitely.We do not feel that the bidding process is transparent enough and neither price bid at the "End" was a fair one, given the repeated "extension". Property Auction houses have a responsibility to make the process transparent if they decide to advertise and switch to Online bidding to safeguard the trust of bidders.
Hello,As is described throughout our website, as well as on the bidding page itself, if a bid is placed in the last 60 seconds of the auction, the end time will be extended to allow any under bidders to place another bid if they wish to (this also occurs where someone has placed a maximum bid, and the system is bidding on their behalf too). When there has been no bids for 60 seconds, the auction will then close. This is the most fair way for all buyers to get the opportunity to place their best bids, and for the sellers to achieve the best price for their property also. All bids, their amounts and time placed are all clearly displayed for anyone to see, and we are happy to discuss individual cases and provide audit trails for properties you have bid on if you feel there is a discrepancy. Please feel free to contact our Online Auctions team at any point to discuss this. Auction House Head Office
5/5
TrustpilotVery smooth process and Romilly from…
Very smooth process and Romilly from the office was always friendly and efficient.
Hi Tom, we are so glad to hear that the process was smooth and that Romilly was friendly and efficient. We appreciate your kind words. Best, Auction House
5/5
TrustpilotThe auction house made the sale house in Manchesterof our…
The auction house made the sale of our house so easy for us without any pressure nor problems ☆ Rachel kept us updated every step of the way ☆ highly recommended and trusted 5☆☆☆☆☆ service Thanks
Hi Marc, it's great to hear that the sale of your house went smoothly with Rachel and the Manchester team. Thanks for the recommendation! Best, Auction House
1/5
TrustpilotThe special coditions in the contract…
The special coditions in the contract were a disgrace
Thank you for taking the time to leave a review, and we're sorry to hear you were unhappy with the special conditions attached to this lot. The legal pack for this property was published on the Wednesday before the auction, and it set out all the special conditions, including any additional fees payable by the buyer. As with every lot we offer, buyers are responsible for reading the legal pack in full before bidding, and we always recommend having it reviewed by a solicitor so the terms and costs are clear before the auction. We understand these conditions can be unwelcome if they come as a surprise, and if you'd like to talk anything through, please get in touch with our team directly on 01603 508500 and we'll be happy to help. Best, Auction House
5/5
TrustpilotVery helpful team which made the…
Very helpful team which made the process of finding a property quick and efficient.
Hi Benjamin, thank you for taking the time to leave this feedback about how quick and efficient you found the auction process! Best, Auction House
5/5
TrustpilotBrilliant Service & Support
Absolutely brilliant service. From the initial explanation of how it works and the expert advice, right through to the sale of my property, the complete process was simple and stress free.Also a special thank you to Catherine who was most helpful, and always available to answer any queries
Thank you David Hunt for your review, we're really pleased you had a great experience with the Auction House North East team - Lauren
5/5
TrustpilotFantastic work
Fantastic work Gary was great from day one, so helpfull and clear with the next steps.Things just worked out so easy.Thank you everyone at Auction House Uk and thank you Gary for all your help and support
Hi there, great to hear that you received clear and helpful service from Gary and the Auction House East Anglia team! Best, Auction House
5/5
TrustpilotProfessional and Informative
Helpful, professional, and informative. We were recommended by friends and were not disappointed.Robert kept us informed at all times during the auction/selling process. He gave advice when needed, and was honest with his thoughts regarding our property, so we did not feel pressured at any time.
Thank you Karen for your review of Auction House, we are so pleased to hear you found the team to be professional and informative - Lauren
5/5
TrustpilotVery friendly and professional always…
Very friendly and professional always helpful specially ms Megan she was very helpful and always replied when I needed assistance highly recommended and professional people thanks guys
Hi there, thank you very much for your lovely review. We're so glad Megan provided helpful and professional assistance. Best, Auction House
5/5
TrustpilotWe used this company after having no…
We used this company after having no success selling with no less than 3 other companies and we were very impressed with the speed of sale and the hassle free process. Dan was fantastic to deal with and I would highly recommend them to anyone.
Thank you for your review of Dan and the Auction House North Wales team, we are so pleased to hear you had such a positive experience and found the process hassle-free. Best wishes - Rachael
5/5
TrustpilotDanny @ Auction House offers a…
Danny @ Auction House offers a fantastic service for his clients.He goes above and beyond and makes the whole selling experience at auction easy and understandable. Always at the end of the phone for advice whenever it’s needed. I’d highly recommend Dan for an auction property.
Thank you Neil for your review of Dan & Auction House. We are so pleased to hear Dan provided you a fantastic service. Thank you for recommending us and we look forward to working with you again - Lauren
5/5
TrustpilotGreat service!
Hannah was really helpful and saw us very quickly. The process was explained clearly and we felt comfortable with the process. It’s definitely much better than the modern method of auction. My property sold quickly and we are very happy. Thank you!
Thank you Rhea for your review of Hannah & Auction House; we are so pleased to hear you found Hannah to be very helpful throughout the process. All the best - Lauren
5/5
TrustpilotSelling at my first auction
Selling at my first auction. Time was taken to explain the whole process in detail which I was grateful for.As time went on I had a couple of questions and when I rang someone was at the end of the phone to answer my questions.Everything was done quickly and efficiently and would definitely use this auction company again.
Hello, Thank you so much for your feedback. We're delighted to hear about your positive experience selling at auction for the first time. All the best - Abi
5/5
TrustpilotFriendly and efficient service
Friendly and efficient service! I was guided through the whole procedure and all happened as had been explained. I felt I was in good and knowledgeable hands.
Hi Helen, thanks for taking the time to leave us this excellent review! We are delighted the procedure was explained to you clearly and you felt you were in good hands. Best, Auction House
5/5
TrustpilotExcellent service by Gary
Excellent service by Gary. Could have not ask for a better person to help and advise me and make the process so easy and no problems at all
Hi Christine, thank you very much for this five-star review. We are delighted to hear that Gary was so helpful. Best, Auction House
5/5
TrustpilotAuction House North East - Review
Catherine at Auction House North East has been courteous, professional and unfailingly helpful throughout the sale process. She has dealt with everything in a timely and efficient manner from start to finish. I would highly recommend Auction House North East for the excellent service they provide.
Thank you Mrs Sharples for your review of Catherine & Auction House. We are so pleased to hear you found Catherine to be courteous & professional. Thank you for recommending us, we look forward to helping you again - Lauren
5/5
TrustpilotI found the Auction House team…
I found the Auction House team (Norwich) extremely helpful at every stage. From viewing enquiries to after sale care, I experienced the same level of friendly, attentive, and accommodating service that put me at ease. Everything is upfront, the fees are straightforward and reasonable, and the auction day itself was well run. As a first-timer, I was thoroughly impressed and would happily recommend their services to others.
Hi Joe, Thank you leaving a review of your experience with the Norwich team. It's fantastic to hear from a 'first-timer' that our goal to make the sales process as stress free and efficient as possible was achieved. All the best - Abi
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish. Highly recommend
Hi Justin, thank you for your five-star review! We are so pleased to hear you had such a fantastic experience with us. Best, Auction House
5/5
TrustpilotDan from Auction House has been very…
Dan from Auction House has been very helpful throughout, made buying our forever home a stress free process. Would absolutely recommend Dan to anyone looking to purchase a property through Auction House. Excellent estate agents to work with with really good honest communication throughout.
Thank you Ash for your review of Dan & Auction House. We are so pleased to hear you found Dan to be very helpful throughout. Thank you for recommending us and we look forward to working with you again in the future - Lauren
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