Every review we hold for the Old Harlow office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookAppalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'.
Now their senior manager, as we have been told, has heavily influenced the vendor of another unrelated property we were purchasing until yesterday, to re-market, this after we had full price offer accepted progressed to surveys/searches etc. and associated cost.
The lack of ethics this business shows and its treatment of prospective purchasers is disgusting. Please do yourself a huge favour and avoid at all costs.
Andy · 9 August 2022
Agent replied · 29 October 2023
Thank you for your time on the phone yesterday Mr Faulkner, I hope we were able to address some of your issues and concerns
★★★★★ 5/5
View AgentsRental
Cannot recommend Mullucks highly enough. Especially Loraine who has guided us through the whole process very professionally and efficiently.
Sam · 23 December 2024
★★★★★ 5/5
View AgentsThank you
Freya and her Team at Mullucks really helped me and my family to get a new place. We are very grateful for her time and dedication. Always lean on Mullucks for your future home prospects and they will not let you down
BEN · 21 August 2025
★★★★★ 5/5
View AgentsVery helpful
Very good communication throughout my tenancy. Zoe always got back to me very quickly and was helpful whenever something was needed
Casey · 19 August 2024
★★★★★ 1/5
FacebookWe See There Are Posts And Page Rules That You ViolatePage Detected to Have Repeated ViolationsTo Keep Your Page Active And Following GuidelinesWe recommend that you follow the steps that have been mutually agreed uponView and submit your complaint here: https://www.facebook.com/jessicames.../posts/917851849704233Thank you for following the agreed guidelines and rulesThis report in order to help us understand and resolve the issue.You can further help us fix this problem by sending complete logs and diagnostics. This may include information such as user activity logs, network logs, crash logs and memory dumps associated . We will not use the information contained in this report for other purposesOur Best Regards
Important · 25 January 2024
★★★★★ 1/5
Googleat first, we offered for a property in harlow and our offer got accepted the mortgage lending process took around a month, but and then Michelle decided to put the property back onto the market while we had reviews going on and then after a month of our mortgage offer and a home property search was finished were due for an exchange. I called Michelle up to surprise her to say we have our mortgage offer. Now she decided to take the property from us and give it to our offer was accepted and we were going through our mortgage process and solicitor processes. I do not recommend this company to anyone as it is very hard to get through to her. She is always on an annual leaveand on a holiday all the time. and her colleagues are really rude and does not pass the message onto her. There’s been days when I haven’t had any contact from Michelle, although she has promised to get back and answer our queries, do not recommend.
Ahmet · 10 November 2023
★★★★★ 5/5
FacebookWe completed our third purchase through Mullucks Wells today. As always we get a professional approach where the agents dealing with us know the case and the vendors and are pro-active in securing the interests of their applicants. The excellent Zoe Ball is ahead of her game and brilliant to deal with and she is supported at all levels.
Michael · 22 January 2016
★★★★★ 5/5
GoogleHorwick & Brooker are a lovely family owned business, they are super helpful and I thank Alan for his great patience during my extremely long route to homeownership. As I prepare myself to invest in the area I will be a returning customer, thank you again Horwick & Brooker. More
Sachan · 12 December 2020
★★★★★ 5/5
GoogleWith such a quick turn around needed, Karen has been nothing short of amazing and super helpful. Emails and questions have always been answered quickly and the moving in process was really smooth. It made it a lot less stressful moving house. More
Toni · 12 December 2021
★★★★★ 5/5
GoogleWe sold our property with H&B, the service we got was second to none.
They kept us informed with the whole process. Everything went smoothly. Would recommend H&B to anyone considering selling their property. Thanks again to James and the team.
Jamie · 13 December 2021
★★★★★ 5/5
View AgentsThank you
Josh Parker and the Lettings Team have been very professional and helpful during the letting process. Thank you for all your help.
Alina · 24 September 2025
★★★★★ 5/5
View AgentsProfessional
Lorraine & her team at Mullucks have made the process of finding a rental property painless.4 months of searching and viewing with a number of letting agents who have been of very little or no help left us thinking we would be homeless. Mullucks have a very friendly more personal approach to their customer.
Grateful new tenant
Donna
Donna · 4 April 2024
★★★★★ 5/5
FacebookBrilliant service from Ed Casson at Mullucks, very knowledgable, always available to give advice and assist with anything. From the day we put our house on the market to exchange (8 weeks!) he has been nothing but fabulous, he has also dealt with our purchase in the same way.
Highly recommend Mullucks and Ed
Thanks Ed 😀
Kim · 10 April 2019
Agent replied · 27 October 2023
Thank you for your kind words Kim
★★★★★ 5/5
FacebookWe first met Martin of Epping Mullucks a few years ago, he was very professional and gave an honest valuation of our house (other local agents had not which meant we lost a sale). Fast forward to winter 2020 we called upon Martin to sell our house, within 2 days our house was on the market and viewings booked. Since securing a deal on our property Martin has gone above and beyond to help wherever he can - he is very reliable and always maintains a great sense of humour!
Laura · 4 March 2021
★★★★★ 5/5
GoogleGood local independent estate agents. They took some excellent photos and wrote a very good sales description, as a result I had a fair few viewers and offers. This all led to the house selling quite quickly! Unfortunately the conveyancing took a little longer than expected (COVID and Xmas ) but H&B remained on the ball, chasing both sets of solicitors and generally keeping me informed with any relevant information.PositiveResponsiveness, Quality, Professionalism
Dean · 13 December 2021
★★★★★ 5/5
GoogleFantastic service from start to finish. For something that has been extremely emotional for me personally, they have made the sale of our property as smooth as can be. Thank you x
Joanne · 9 November 2024
★★★★★ 5/5
GoogleH&B provides exellent service. Special thanks to Charlie and Barbara helping me thoughout the buying process, emails always replied promptly.
Highly recommended! More
Lee · 12 December 2021
★★★★★ 5/5
GoogleOutstanding service from start to finish. H&B sold our home in 1 day with multiple offers. Their knowledge of the property market is second to none. The whole selling experience with them was stress free. They are a very efficient, professional and friendly team, and I can 100% recommend them. Thank you H&B
Alison · 13 April 2023
★★★★★ 5/5
GoogleReeling from the late withdrawal of a buyer, I appointed H&B at short notice and not only had some 12 viewings within 48 hours but agreed a sale within 72 hours. The whole process has been done both extremely efficiently and professionally and I am delighted to commend H&B for such service. More
Thomas · 12 December 2021
★★★★★ 5/5
FacebookI have recently been in touch with Mullucks, asking for some up to date buy-to-let advice and I have to say their knowledge of this sector along with their professionalism is very through and I have consequently made some great choices of the back of their recommendations. Thanks Ed especially; he really knows his market. 5 stars
David · 11 January 2019
★★★★★ 1/5
FacebookTotally un professional! Gt Dunmow branch of Lettings use at your peril ! Pm me for any information
Norman · 1 September 2018
Agent replied · 27 October 2023
Dear Mr Mauroo - it is disappointing to receive this type of feedback, however, I would refer you to our letter dated 8th August. The service level provided by our Gt Dunmow team went above and beyond the agreed “Introduction only” service you requested.
We would be happy to discuss any further concerns.
★★★★★ 5/5
GoogleI would highly recommend H&B. They made the process of selling our family home of 50 years so much easier for my sister and I. Excellent service throughout. Thank you all. More
Sami · 12 December 2021
★★★★★ 5/5
GoogleExcellent customer service and extremely friendly.
From the start, nothing has been an issue, always prepared to everything that is needed to make a move simple.
Craig · 13 April 2022
★★★★★ 5/5
GoogleVery friendly & helpful staff.
Lin · 13 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
