Every review we hold for the Okehampton office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotRenting from GSS
Renting from GSS. Very pleasant and helpful staff, no doubt. However, unless you're a landlord - beware! In order to hang onto your deposit, you must ensure you photograph absolutely EVERYTHING - every square inch of the property inside and out when you arrive. Photograph every spec of dust, hanging cobweb, grain of bread in the oven tray, leaves on the drive, state of the bushes - catalogue it all! Photograph all carpet bobbles, dirty skirting and inside the door rims (I kid you not), because you'll end up losing half your deposit, as I did (only there few months), if they find these things a little bit grubby when you leave. You even have to clean gutters and facias. I was happy to pay for any areas I had left not 100%, but was annoyed I had to pay for stuff I couldn't prove was there when I moved in, even though it was abundantly obvious; they're absolute pro's at this. Landlords rejoice! This is THE firm you MUST use, they'll save you hundreds of pounds!
D · 18 August 2022
★★★★★ 5/5
GoogleI have just purchased a property with the help of GGS. Every member of their team are efficient and professional as well as kind and caring. Their lighthearted approach and advise really helped me navigate the process. I highly recommend their services. And thank you for my 'new home' flowers!
Mai · 27 July 2024
★★★★★ 5/5
GoogleMoving house can be a stressful time but was made effortless by Josie! Went above and beyond to walk us through each step of the process and was always available to answer any questions we had 10/10
James · 26 January 2025
★★★★★ 5/5
FacebookI have used more than a few letting/estate agents; as a buyer, seller, tenant and landlord. Without hesitation I wholeheartedly recommend Godfrey Short and Squire. My experience with them has been the best by a considerable margin. I have found them to be absolutely reliable, professional, punctual, trustworthy, friendly, clear, and very good value for money.
Stephen · 10 August 2019
Agent replied · 23 February 2025
Thank you
★★★★★ 5/5
GoogleI rented a lovely clean modern house from GSS. Josie was very helpful and I had no issues at all with the start and end of tenancy.
Clare · 10 June 2022
★★★★★ 5/5
GoogleWe rented a property from Godfrey Short and Squire. Nothing was too much trouble. If we had any issues they got delt with quickly. The only reason we moved was due to disability and needing an accessible property. The staff were always friendly and polite. Would highly recommend them.
Kirsty · 16 April 2024
★★★★★ 5/5
GoogleVery professional, helpful. Everything you would want with stressful move. Would use again or recommend.
Annie · 16 April 2024
Agent replied · 11 June 2024
Thank you
★★★★★ 1/5
GoogleAt first the company were polite and willing to help us , we have a baby on the way and we are a young couple first time buy which they were very helpful with , at first
We had a viewing and the person showing us around was friendly and polite , he said to us that there were a couple after us viewing and that the landlord would choose who they wanted thier , which we found biased !
After 4 days I looked back on the website and it said let agreed which reading the comments had not just happend to us , I rang today to ask about it and stood our ground politely and the man said that a gentlemen had got the place
They didn’t let us know and didn’t say sorry for not doing so, we are very upset and now are stuck looking for a place on a short timescale till the baby is born , we are deeply disappointed and won’t be using this company !
Jes · 11 June 2019
★★★★★ 1/5
GoogleA very unprofessional biased company, if your face dont fit this company will give you the run around. we are a decent working family of 5 and was desperate to find a property, we had great references and a deposit and first months rent ready, we had no help whatsoever in securing a property, they will give you the last viewing or not allow you to apply for suitable properties by not getting back to emails or phone calls. STAY AWAY A JOKE OF A COMPANY
Darren · 11 June 2018
★★★★★ 5/5
GoogleSuper kind and helpful plus a super fast response time
Thorn · 17 April 2025
★★★★★ 5/5
GoogleVery efficient, friendly service. Would highly recommend
Miky · 10 June 2023
Agent replied · 11 June 2024
Thank you, we're really grateful for your feedback. It was pleasure helping you find your new home.
★★★★★ 5/5
GoogleBrilliant, cannot fault them. Would definitely recommend, thank you Richard and Debbie!
Jenny · 11 June 2019
★★★★★ 5/5
GoogleWe cannot fault this estate agent. They have been very helpful and have always responded promptly to any concerns/queries. When we were looking at renting a property just over a year ago Godfrey Short & Squire helped us find the perfect place. The process was very quick and we were well looked after! Would highly recommend.
Ellie · 11 June 2019
★★★★★ 5/5
GoogleWe rented with them for over 3 years and they have always been very good
Anna · 16 April 2024
★★★★★ 5/5
GoogleGreat estate agents, wouldn't go anywhere else. Very helpful and attentive
Simon · 16 April 2024
★★★★★ 5/5
GoogleGSS helped me to rent a house and settling down when I came to UK, associates are so friendly and helpful !
Marco · 16 April 2023
★★★★★ 1/5
TrustpilotWould Not Recommend
One of the most unpleasant estate agents I have ever had the misfortune to deal with - I would not use again nor recommend.
Tristan · 1 August 2022
★★★★★ 1/5
YellWould Not Recommend
One of the most unpleasant estate agents I have ever had the mis-fortune to deal with - Would not use again nor recommend.
TristanR-14 · 1 August 2022
★★★★★ 5/5
GoogleGreat estate agent, professional from the very beginning and all the way through our tenancy! Communication was great and the whole team were lovely and understanding, thank you!
Kimberley · 10 June 2021
★★★★★ 4/5
GoogleWas looking for a house to buy in the local area
Gwendoline · 10 June 2023
★★★★★ 5/5
GoogleVery helpful in finding me a place in Okehampton. Would recommend them
Paul · 16 April 2023
★★★★★ 5/5
GoogleFantastic service from start to finish. They couldn't be have made things any easier for us. Very friendly and helpful team who kept us informed throughout. Wouldn't hesitate to recommend.
Tracy · 10 June 2020
★★★★★ 1/5
TrustpilotThe reports I have received at the way…
The reports I have received at the way this firm dealt with members of my family were terrible.
Mr · 1 August 2022
★★★★★ 5/5
GoogleHelpful friendly estate agents, always my number 1 go to for any property purchases or leasing.
Cliff · 10 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
