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Barratt Homes reviews

3.7

★★★★★ Good

14 reviews across 1 platform

Okement Park, Okehampton EX20 1FT

Barratt Homes's Okehampton office at Okement Park is rated 3.7 out of 5 across 14 reviews on 1 platform, including 14 Google reviews rated 3.7. Checked 9 October 2026.

3.7 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Okehampton office, from every platform, shown as written. First names only.

5/5

Google

We have had a fantastic experience here at Okement Park. Dean in Sales has been First Class and so has Yvette. Updated all the way on the purchase of our Ellerton House and Barratt Homes have gone over and above to ensure our experience has been Seemless . The house is built with care and finished to a great standard. We're looking foward to spending our first Christmas together in our lovely home here in Okehampton. Thank you Barratt Homes!.

Phill · 29 March 2023

Agent replied · 10 June 2024

Hi Phill. Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes. Wishing you many happy years in your new home. Kind regards, Sam

2/5

Google

We're generally pleased with our property overall, although we have an ongoing issue with our garage that has taken a long time to try and resolve. The sales team and site managers were great. However the whole purchase of our new home has been soured by the lack of a direct footpath into the town. When we originally purchased the property we were told that planning was underway to arrange a link to the current footpath along the Crediton Road, however we were unaware that this would be a path through two active developments i.e. Building sites. As it stands there are no current plans to arrange for a footpath to be made along the Crediton Road, with all parties (Barratts/local council/highways agencies) claiming that the other is responsible. The lack of a direct footpath has caused many people, young and old, to walk along a busy stretch of road. It's an accident waiting to happen. It's such a shame that this matter has caused us to feel unhappy with our new home and it's location.

Emma · 31 July 2024

Agent replied · 24 August 2024

Hi Emma. I am very sorry to read your review and hear of your experience. I will transfer your comments to the relevant management team and ask that someone contacts you to resolve these issues. Kind regards, Sam

1/5

Google

Stay clear unless you want a lot of problems and issues with ur home I spent more time going back to my house for trades to rectify problems then I did at work it cost me days of lost wages witch they will not help you with or compensate you and the money I lost I needed to have to actually pay for the house and bills so very bad on barrets as they said in beginning they would help but switched after they took ur money and the jobs that they done where done to such a poor standard that some times they where back multiple times to do the same job and customer services are not interested at all I would not be buying agin from barrets and would not recommend them

Alex · 31 July 2024

1/5

Google

Alex · 25 July 2024

5/5

Google

Recently moved in here. Cannot fault the service from beginning to end, thank you for your great support Lorna you’re a star. The property itself is absolutely excellent, very minor snags. The build quality, fixtures and fittings are of very good quality. Best new build we have bought 👍

Julie · 1 June 2024

1/5

Google

There showhome is based on lies, if you opt for the top of the range kitchen you end up with one less expensive than what the showhome is advertising.

K · 29 March 2023

Agent replied · 10 June 2024

I am very sorry to read your review and hear of your experience. I will transfer your comments to the relevant management team. Best wishes, Sam

5/5

Google