Every review we hold for the Oakham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling a family home after more than 12 years was a significant and emotional milestone for us, and I cannot thank Jan and Ildi enough for their support throughout the entire process.
From start to finish, they went above and beyond every expectation. Their professionalism, knowledge, communication, and attention to detail made what could have been a very stressful experience feel manageable and well supported.
What truly sets them apart is that they are not only exceptional at what they do, but they are genuinely wonderful people. They were always available to answer questions, offer reassurance, and guide us through every stage of the sale with patience and care.
I would wholeheartedly recommend Jan and Ildi to anyone looking to buy or sell a property. Thank you both for all your hard work and dedication, it was greatly appreciated.
Peter · 2 June 2026
Agent replied · 18 June 2026
Dear Peter
Thank you so much for your kind words and for taking the time to share your experience.
It was an absolute privilege to assist you with the sale of your family home. We understand what a significant milestone this was, and we are delighted that we were able to support you through the process.
Your comments about our professionalism, communication, and dedication mean a great deal to us. We always strive to provide a personal service and to be there for our clients every step of the way, so it is incredibly rewarding to know that this made a difference to your experience.
Thank you once again for placing your trust in us.
Best regards,
Jan & Ildi
★★★★★ 5/5
GoogleFrom start to finish Jan and the team were fantastic.
Helping us find our dream home, understanding our requirements and always being on hand to answer questions.
Selling a house is one thing they have perfected but the way they helped us integrate into the community is truly special. Ensuring we have all the local knowledge we require to get us started and even post completion being there when we need.
The fine and country team are more than estate agents, they’re friends, upmost professionals and a true example of what good looks like in an ever challenging environment of house buying.
Dean · 29 September 2026
★★★★★ 5/5
GoogleFrom start to finish, Jan & Ildi provided exceptional care and attention, making what can often be a stressful process feel manageable and well supported.
Their communication was outstanding throughout, keeping us informed every step of the way and always available to answer questions, often well outside normal working hours.
When unexpected curveballs arose during our purchase, they handled every situation with professionalism, sensitivity, and expert guidance, ensuring all parties felt supported and informed.
Their dedication, responsiveness, and commitment to achieving the best outcome were evident from day one. We would wholeheartedly recommend them to anyone looking for an estate agent who genuinely goes above and beyond.
Charlotte · 11 June 2026
Agent replied · 7 July 2026
Dear Charlotte
Thank you so much for your wonderful review and for taking the time to share your experience.
It was an absolute pleasure to help you through your sale and purchase, and we're delighted to hear that you felt supported throughout the journey. Property transactions can often bring unexpected challenges, so we're pleased we could provide the guidance, communication and reassurance needed along the way.
Your kind words about our dedication and responsiveness mean a great deal to us. We always strive to make the process as smooth and stress-free as possible, and knowing that our efforts made a positive difference is incredibly rewarding.
Thank you again for your trust and recommendation. We wish you every happiness in your new home and all the very best for the future.
Warm regards,
Jan & Ildi
★★★★★ 5/5
GoogleI couldn't recommend 'Ildi' at Fine and Country Uppingham enough. She was on top of everything throughout my house search and purchase. Always with positive intent, even at the tricky moments. Ildi also supported with a known solicitor and between us we got the house sale complete in well under two months.. I'd add I wouldn't have found the house without Ildi's persuasion as it wasn't what I had requested but she clearly knew me well enough to suggest I look. Well she was right and its the perfect house. In a tough climate the whole process was enjoyable. You don't say that too often when buying a house!
David · 29 May 2026
Agent replied · 2 June 2026
Dear David
Thank you so much for your wonderful review.
It was an absolute pleasure helping you find your new home, and I am delighted that what started as a suggestion turned out to be the perfect property for you. Finding the right house is about more than simply matching a brief, and I’m so pleased you trusted me to view something a little different.
Property transactions can often present challenges along the way, so I’m particularly pleased that we were able to keep everything moving smoothly and achieve completion in such a short timescale. Your positivity throughout the process certainly helped make that possible.
Thank you again for your kind words. Wishing you many happy years in your beautiful new home.
Best wishes,
Ildi
★★★★★ 5/5
GoogleFantastic all round. We couldn't be happier with the service received, honestly flawless from start to finish. We got the house of our dreams pretty much stress free. Every question we had was answered either over the phone or in person, I'm surprised they weren't fed up with us by the end haha.
Emerald · 29 August 2026
Agent replied · 31 August 2026
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience and, most importantly, that you found your dream home! It was a pleasure helping you throughout the process, and we wish you many happy years in your new home.
★★★★★ 5/5
GoogleIldi was absolutely fantastic throughout the whole process of the purchase. Nothing was too much trouble and she acted as the perfect go between. She was so on top of every detail and spent countless hours chasing the relevant people when things were not proceeding at solicitor level. Could not recommend the company, especially Ildi, enough.
Oliver · 17 March 2025
★★★★★ 5/5
GoogleReally pleased with the service - excellent from start to finish. Social Media focus was amazing as were the photo's. lldi worked extremely hard to get the sale through as quickly as possible. We would highly recommend Fine & Country.
Nigel · 14 January 2026
Agent replied · 14 April 2026
Dear Nigel
Thank you for your kind feedback. We’re delighted to hear that you were happy with the service you received and that we were able to find a buyer so quickly.
We wish you the very best for your next chapter.
Kindest regards
Fine & Country
★★★★★ 5/5
GoogleCompletely on another level in comparison to other estate agencies. Fantastic highly professional, friendly team who go above and beyond to sell your property, this then continues right through to completion. Wouldn’t hesitate to recommend Jan, Ildi and the team. Thanks so much!
Jo · 15 August 2023
Agent replied · 5 July 2023
Thank you for the review, Jo. It was a pleasure working with you and assisting you on your house sale. Wishing you all the best.
★★★★★ 5/5
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Georgette · 2 September 2022
★★★★★ 5/5
GoogleThe whole of the team were just ultra professional and refreshingly honest and open during the whole process and I would thoroughly recommend them especially for one off properties like ours which appeal to a minority of people out there looking for a converted barn
Special mention to :-
Jan on his initial visit and how the whole marketing and sales process was meticulously explained
Christine for her professional and friendly approach during the viewings
Ildi was just exceptional throughout with her superb regular communications and her tireless efforts with an unbelievable personal approach with nothing being too much for her 😊
David · 16 September 2021
★★★★★ 5/5
GoogleWe had a great experience viewing a property in Long Sutton with Molly - she was responsive and professional booking us in for the viewing at very short notice, and gave us a thorough tour and all the details we needed to know about the property, which was stunning. We were really impressed with the quality of service, especially for someone in the early stages of their career. Thank you Molly!
Sophie · 16 September 2021
★★★★★ 5/5
GoogleIldi Toth and her team at F&C were extremely helpful right throughout the process. They were always available on the phone and keep us up-to-date with any developments regarding the vendors. We would certainly recommend F&C to other prospective buyers :))
Edward · 14 April 2021
Agent replied · 5 July 2023
Thank you very much for your positive review Edward. We are glad that you were happy with our service and appreciate that you would recommend us to others.
★★★★★ 4/5
GoogleJan and Ildi were very professional from start to finish.
Ildi communicated well and kept us informed and updated regularly.
She was calm and committed throughout lengthy negotiations and extremely patient and kind.
Would recommend.
Amanda · 14 August 2024
★★★★★ 5/5
GoogleJan is currently acting on our behalf as a seller, and we have been very specific on our requirements. He and his team have been excellent so far and exceeding our expectations
Steve · 14 April 2022
Agent replied · 5 July 2023
Thank you for your support. We are pleased that you are happy with our service and we will continue acting in a professional manner at all times.
★★★★★ 5/5
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Justin · 6 October 2022
★★★★★ 5/5
GoogleWe recently completed on the sale of property dealt with by the Stamford branch of Fine and Country. From start to finish we were so very impressed with their professionalism, quality, value and assistance. We achieved almost the complete asking price within 4 days of the property being marketed and we were so impressed and appreciative of all ild's hard work and support in processing the sale. It is so hard to find a reliable and ethical Estate agent therefore we would highly recommend and will choose them again.
Vanessa · 9 October 2021
Agent replied · 5 July 2023
Thank you for the high recommendation. We are pleased that you were impressed with our service and support through your sale process. If we can help in the future we will be happy to.
★★★★★ 5/5
GoogleThe team are very professional and dedicated in ensuring they understand our requirements in relation to selling our property. I feel very confident in their approach to protecting our privacy and obtaining the right buyer for the right price. This means they thoroughly scrutinise any prospective purchasers.
Within only a very short period of time our house has been on the market, Jan has had to deal with someone providing a false address and someone else giving him instructions to pass onto prospective buyers. He has dealt with these people professionally and with our full support.
Client,
J · 16 September 2021
Agent replied · 5 July 2023
We appreciate your confidence in us and we will endeavour to act in your best interest at all time.
★★★★★ 5/5
GoogleSpecial thanks to Molly Thomas who was extremely helpful during the whole process of purchasing our property. Excellent communication throughout and a pleasure to deal with. Very professional, and would highly recommend to all family and friends if purchasing in the area. Best Regards, Mr and Mrs Melody.
Chris · 21 June 2023
★★★★★ 5/5
GoogleWe bought our dream home with Fine & Country, everyone in the office were so helpful and accommodating, although the vendors had a tight schedule and we were up in the county visiting for a short time and had only an hour or so to book viewings, Molly worked very hard to accommodate us, and we ended up very happy with everything they did for us
Clemmie · 17 December 2024
★★★★★ 1/5
FacebookAbsolutely disgusted with the pompous attitude from Jan.
Sent a genuine enquiry as a buyer ready to proceed and commit on one of their new instructions only to be made to feel inadequate with more interest shown in me than actually discussing the property in hand.
Being in the industry myself and understanding what customer experience is all about I can honestly say I am shocked and disgusted at their approach to selling high end properties.
Avoid!
James · 3 September 2021
Agent replied · 28 July 2023
James, a polite email has been sent out acknowledging your enquiry and asking the basic questions.
As an agent, I’m sure you are aware of that being diligent and checking prospective buyers’ contact details and buying positing is part of the job.
We are sorry if you don’t feel it is important but for us it is part of the process regardless who the applicant is.
★★★★★ 5/5
GoogleIldi and Jan have been an absolute pleasure to deal with. After our previous purchase fell through, we had lost faith in estate agents a bit, but Ildi in particular really went out of her way to get us additional information about our new house up front which helped make the purchase much faster and smoother than usual. We are so excited to move into our new home, thank you!
Martina · 16 September 2024
★★★★★ 5/5
GoogleHighly recommended! We have sold two properties through F&C Rutland in the last 6 years, most recently in spring 2024. On both occasions their service was impressive. F&C know the market, are well connected, and are energetically proactive. As a result, there are fewer viewings by time-wasters, more viewings by genuine potential buyers, and the reassuring knowledge that you'll achieve a sale at the the property's full value. They're the best!
Phillip · 14 August 2024
★★★★★ 5/5
GoogleOnce our sale was agreed we had nothing but the best responsive service from Ildi at Fine and Country. Whilst on the flip side, many other companies were putting a huge amount of blame onto the current pandemic, Ildi - whether she thought it or not! - never quoted the pandemic as an excuse for anything. In fact she turned it on its head and put extra effort into absolutely everything.
Helen · 7 October 2021
Agent replied · 5 July 2023
Thank you for sharing your positive experience. We are so glad that you were happy with our service, we appreciate you spending time to write this lovely review.
★★★★★ 5/5
GoogleAs a purchaser, dealing with all members of the T&C team in Stamford throughout the viewing, negotiating and pre-contract phases was a thoroughly professional experience. When a Grade II listed property is involved, there are likely to be wrinkles. Still, Jan, in particular, was a highly responsive conduit between the seller and us, ensuring matters were attended to correctly and timely. The sale and contracts are now exchanged, with both parties happy - the exact definition of a good negotiation outcome.
Carl · 16 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
