Trusted Agent profile · Nuneaton
★★★★★
450 reviews across 2 platforms
39 Church Street, Nuneaton, CV11 4AD
Loveitts's office in Nuneaton, at 39 Church Street, is rated 4.6 out of 5 across 450 reviews on two platforms, including 50 Google reviews rated 3.9.
Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
5/5
TrustpilotSmooth and easy sale
Loveitts facilitated my house sale and they couldn’t have been better. In particular Michelle, Charis, Jamie and Chelsey at Loveitts Coventry have been fantastic, helping my sale go through smoothly and quickly. They were always easy to get hold of and are great at their jobs.
This is a brilliant review to read and the sales team thank you for your very kind words! We think our sales team are great too!
5/5
TrustpilotExcellent service
Excellent service. Michelle was very helpful throughout the process making it less stressful. Any queries resolved instantaneously. Always happy to help. Very easily contactable on phone and mail.
Communication is always key. Great to hear the service has been good.
5/5
TrustpilotExcellent team of professionals
I was more than impressed with Lovietts, they really looked after my interests in the sale of my property. Michelle kept me updated at all times which was much appreciated. The whole team are amazing and I will definitely recommend them to anyone selling their property in the future, well done!!
That is brilliant to hear and great to receive such positive feedback for our sales team!
5/5
TrustpilotGreat friendly service!
Chelsey, Jamie, Connor and Michelle were all great to deal with and provided us with excellent customer service throughout the process of selling our property.
The sales team in Coventry thank you for your five star review!
5/5
TrustpilotProfessional and caring
WOW. from start to finish the staff at Loveitts were amazing. Really professional and very caring. Michelle and Chelsea were so lovely and kept me informed right the way through.
Amazing - thank you again for a positive review for our sales team
5/5
TrustpilotWas made very happy with all the help…
Was made very happy with all the help received from Katie at the Nuneaton branch her and the team cat fault them
Excellent to hear!! Thank you
1/5
Googlewell. Loveitts!! from what i have experienced so far, are THE poorest estate agents i have used & i have used alot of them ! the owner of the house changed to these, after not being happy with the service of their last managing agent. Im sure they are now regretting their decision They arranged an inspection as the new agent. nobody showed. ( this was less than a week later after arranging the appointment with them ) They do not reply to emails unless they want something. I asked the same question in 2 emails, to the same person. I got no response. They like to pass the buck to another colleague. weeks later replying with i believe the other person sat next to me, that im fully aware didn't. but im gonna say, they replied to you! NO.. I wasn't answered at all. I was just ignored asking an important question.. Nobody is doing their job correctly ! i took a complaint further than the brick wall that seems to be the Nuneaton office and dealt with the manager at Coventry, After being informed they wouldn't reimburse me for my wasted 2 hours off work waiting for nobody to show up ! he decided to stop the conversation prior to a conclusion and go on holiday for 2 weeks without informing me through the emails we were sharing, he just left me hanging. I give honest reviews & i can at anytime add photos to back up my review all in all. Wow. these people get your money ! why?! we have now purchased our own home so thankfully will not need to deal with these agents for much longer Im fully aware as a renter for many many years somebody needing a property, will take that property no matter who its up to let with, we have no choice. But owners of homes, looking for a letting agent, please read and digest the poor attention to detail this company possesses
5/5
TrustpilotAuction sale was easy.
It was our first time selling a property in an auction and it was painless.
Thank you for your feedback. We’re so pleased to hear your first auction experience was smooth and straightforward. We really appreciate you choosing Loveitts.
5/5
TrustpilotAbsolute pleasure…
We have had the pleasure of being welcomed into our home by Avril, Casey & Lauren from the Nuneaton branch. Being new parents they have helped with any problems or queries we have had very quickly and easily looked into and resolved. Many Thanks Ladies xx
Our lettings team will take great pride in this review. Thank you.
5/5
TrustpilotAvril and Katie Loveitts
Avril and Katie made letting our property a very easy and painless process many thanks as this was a difficult decision for us.
The Nuneaton lettings team are very grateful for this review. Thank you
5/5
TrustpilotLoveitts house sale
Michelle Jason and Steve were the team from Loveitts who sold my fathers house. They managed the process smoothly and tenaciously. We were kept fully up to date with progress and they always came up with a workable solution if things faltered. Would highly recommend.
The team in Nuneaton are thankful for your review.
5/5
TrustpilotGreat experience
It has been a great experience. From viewing the property to completion of our purchase, Jamie and Michelle have been really helpful. Their excellent communication and prompt replies to our queries helped us get through this complicated process in a rather simple and efficient manner. We understand Chelsey has also played a key role in making this whole process a smooth journey although we did not have much interaction directly. We want to thank you all for providing us a great experience when buying our new house. Thanks a lot!
The sales team in Coventry are very thankful for this review. We aim to make the process smooth and thank you for taking the time to comment
5/5
TrustpilotLoveitts have been fantastic in helping…
Loveitts have been fantastic in helping us sell our house. We found them to be very reliable, calls backs when they said they would and found a buyer very quickly. Great communication from every member of staff that dealt with us. Special thanks Michelle, Paul and Beth.
Thank you for those comments, the sales team are over the moon that we have provided a 5 star service!
5/5
TrustpilotBrilliant team Sara a star so helpful…
Brilliant team Sara a star so helpful and professional.
Thank you for your lovely feedback, Jackie. We’re so pleased Sara was able to help and provide a professional service. We really appreciate your kind words.
4/5
TrustpilotSlightly short of expectation
Initially I was very pleased with Loveitts’ valuation and processes to get the property on the market, despite some chasing. However, my circumstances changed soon after and it felt like I really had to pursue Loveitts for responses and advice. When a sale had been agreed, I had some specific dates to achieve exchange and completion by, and the sale price was conditional on these dates. These dates weren’t achieved which had a detrimental and financial impact on me, and although this wasn’t directly Loveitts responsibility, they were the agent/negotiator acting on my behalf, and would have been partly culpable if the sale had collapsed at the eleventh hour.
Thank you for the review Paul. Agreeing dates to suit all can be complex but thank you for taking the time to leave us a review.
5/5
TrustpilotExcellent customer service. …
Fay Braithwaite went above and beyond to help us choose the best property. She was approachable, patient, kind and helpful.
Fay is overjoyed at receiving a review such as this - thank you
5/5
TrustpilotI highly recommend
It was very refreshing to speak to someone in this industry who is keen , honest and professional as well as realistic and competent so thank you.
Thank you so much for your kind words. We’re delighted to hear that you appreciated our honest and professional approach. Your feedback means a great deal to us, and we wish you all the very best for the future.
1/5
Trustpilot100% fake reviews here.
100% fake reviews here.Just had an awful customer service experience yesterday where the tenant was not opening the door and the lady who was showing us the property was so rude that i can not write in words.If you get the property from them then you will be crying 100% fake reviews here.KamranRe: this is ur business and you have to praise it... but thinking about people's you don't care....all about money ....tenant don't allow you to enter ?I believe this has to agreed way before the viewings... two lies don't make one right
We are sorry that we were unable to enter the property - the tenants in occupation would not allow access at this appointment time. This can be very frustrating for us as an agency when we want to be able to show you the abode ourselves.I can categorically state that our reviews are 100% genuine and not fake but indeed posted by happy clients.
1/5
Trustpilotwell.
well. Loveitts!! from what i have experienced so far, are THE poorest estate agents i have used & i have used alot of them !the owner of the house changed to these, after not being happy with the service of their last managing agent. Im sure they are now regretting their decisionThey arranged an inspection as the new agent. nobody showed. ( this was less than a week later than arranging the appointment with them )They do not reply to emails unless they want something. I asked the same question in 2 emails, to the same person and I got no response.They like to pass the buck to another colleague. " I believe Lauren answered that question" and "i believe Avril answered that" NO..it wasnt answered at all. I was just ignored asking an important question.. Nobody is doing their job correctly !i took a complaint further than the brick wall that seems to be the Nuneaton office and dealt with the manager at Coventry(Paul) regarding being reimbursed for my lost time / wage from work due to waiting in for them to not show, he decided to stop the conversation prior to a conclusion and go on holiday for 2 weeks without informing me through the emails we were sharing, just left me hanging.I give honest reviews & i can at anytime add photos to back up my reviewall in all. Wow. these people get your money ! why?!we have now purchased our own home so thankfully will not need to deal with these agents for much longerIm fully aware as a renter for many many years somebody needing a property, will take that property no matter who its up to let with, we have no choice. But owners of homes, looking for a letting agent, please read and digest the poor attention to detail this company possesses
5/5
TrustpilotExcellent service from Loveitts
Excellent service from Loveitts Great staff , very professional and Sara Herbert and her team were A1. Wouldn’t hesitate to recommend them.
Thank you Louise for your recommendations!
5/5
TrustpilotLuvverly Loveitts
Initial advice was professional and clear and from the moment we said “Yes, go ahead” that is exactly what the team did.
5/5
TrustpilotLoveitts Nuneaton branch great service
Loveitts Nuneaton branch have been overseeing letting our house now for many years , We mainly communicate with Avril who has proven to be reliable and gets the job done ✔️ Avril IIs always efficient, approachable and great communication and mediation skills . I would highly recommend the team at Nuneaton Loveitts, we are that happy that they now oversee our second property . Casey has also represented us and again is professional with a get the job done, supportive nature . Thank you Loveitts Nuneaton Kind regards Simon and Jill Carnall
Our lettings team in Nuneaton are very thankful for such wonderful comments...
5/5
TrustpilotGood service and experience with Loveitts
Although the house sale itself came easily , the lead up and all the viewings were handled promptly , efficiently and with feedback given to me via the company sales site. The Loveitts viewings/marketing and sales progression site is excellent and kept me the customer fully informed. Chelsey , Jamie and Michelle have been good with all the conversations and actions needed. Would not hesitate to recommend Loveitts as an agent .Thank you.
A great review and we thank you for taking the time to post this to TrustPilot. The reviews we receive are all gratefully received.
5/5
GoogleLoveitts have gone over and above with the care they have for their tenants, they are so helpful, polite and I have expressed this to my family, friends and work colleagues the excellent service they provide and I just want to mention Avril and Katie are amazing people at loveitts in Nuneaton and I can't thank them enough for everything they have done for me.
Hello Clare.Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that Avril and Katie have provided you with exceptional service and support. Thank you for choosing Loveitts.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Loveitts's Nuneaton office has 450 reviews across two platforms: 50 on Google, 400 on Trustpilot (across the whole business).
Loveitts Nuneaton is rated 4.6 out of 5 across all 450 reviews, and 3.9 out of 5 on Google from 50 reviews.
Loveitts Nuneaton, 39 Church Street, Nuneaton, CV11 4AD.
