Trusted Agent profile · Nuneaton

Loveitts Nuneaton reviews

4.6

★★★★★ Excellent

450 reviews across 2 platforms

39 Church Street, Nuneaton, CV11 4AD

Loveitts's office in Nuneaton, at 39 Church Street, is rated 4.6 out of 5 across 450 reviews on two platforms, including 50 Google reviews rated 3.9.

Google logo

3.9 / 5

50

Reviews on Google

This office

Trustpilot logo

400

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recently purchased a commercial…

Recently purchased a commercial property, John and Eve was great through the whole process very helpful and fast to respond to any queries,Highly recommend agent one of the best I have used.

Farhad · 19 March 2024

1/5

Trustpilot

I wouldn't get any star but it won't…

I wouldn't get any star but it won't let me

Daniel · 31 August 2025

Agent replied · 5 June 2026

We are very sorry to receive a review such as this, we fully understand the need for good customer service and will be investigating the nature of your email internally

5/5

Trustpilot

Hi Carol

Hi CarolThank you very much for all you have done whilst I was renting my house. Both you and Sara Ellis were excellent!

Viv · 10 March 2022

Agent replied · 11 June 2024

It is nice that our accounts team have been recognised with your review. Many thanks

5/5

Trustpilot

property buying

I can't emphasise how happy I am with the service I received from Loveitts. They stayed in touch with me constantly throughout my purchase and correspondedwith both solicitors to resolve issues. When my property was completed and I collected the keys I was given a house warming gift. Friendly and professional staff.

Gary · 2 December 2023

Agent replied · 11 June 2024

Your words are very kind.

5/5

Trustpilot

I have dealt with Avril and Lauren

I have dealt with Avril and Lauren, their patience and understanding are second to none. Great fun as well :)

Claire · 13 July 2022

Agent replied · 11 June 2024

Thank you for the excellent review the team in Nuneaton Lettings are over the moon with the review!

5/5

Trustpilot

Absolutely brilliant service from Loveitts

Absolutely brilliant service from the team at Loveitts, it’s been a long process but Michelle, Chelsey and Jamie have taken all the stress away of selling my property with them. From their useful portal to email and phone contact at every stage. And being a lovely group of people helps. If ever I move again I will be using Lovitts 100%

Wesley · 29 March 2023

Agent replied · 11 June 2024

A brilliant review to receive - thank you!

5/5

Trustpilot

I cannot fault the team at loveitts

I cannot fault the team at loveitts , what turned out to be a difficult buyer they were helpful and patient , Connor, Jamie , Chelsey and Michelle , we managed to get through the process with a sense of humour , to finally reach completion .

Linda · 11 March 2024

Agent replied · 11 June 2024

Working with a smile can help during testing times. Thank you for the review

5/5

Trustpilot

My experience with loveitts estate…

My experience with loveitts estate agents once again has been perfect, the support and knowledge I had for a very complex deal was incredible, the most impressive part was how responsive the team was I couldn't be more happier with the results. I look forward to future business with the team.

JE · 6 December 2023

Agent replied · 11 June 2024

It was a pleasure to do business with you

5/5

Trustpilot

Michelle went above and beyond and…thank you

Michelle went above and beyond and provided a great service , would highly recommend Loveitts

Mrs · 9 December 2022

Agent replied · 11 June 2024

Michelle is very proud to receive this review and thanks you for taking the time to post this for us.

5/5

Trustpilot

I cannot rate Loveitts highly enough

I cannot rate Loveitts highly enough. Right from the beginning when Carys came to value our late mums property, Chelsey then helped us followed by Michelle. The service and efficiency was excellent and we were kept up to date all of the time. A very difficult time selling mums house was made easier by the excellent service we had. I would not hesitate to recommend Loveitts

Mrs · 1 August 2022

Agent replied · 11 June 2024

We are so pleased to hear we made your experience in difficult times easier. Thank you for taking the time to write a review.

5/5

Trustpilot

I have just sold my house in 36 hours…

I have just sold my house in 36 hours using Loveitts and got the asking price!! This was due to no coincidence- The 2 young ladies Charis and Chelsey are a driving force of enthusiasm, possessing tenacity and displaying a level of professionalism that is first class. I have never written a review before in my life but after receiving this level of service I felt compelled to. A class act ! Thank you ladies and Thank you Loveitts! Sean Balsall Common

Linda · 13 May 2019

Agent replied · 11 June 2024

Good afternoon Sean,Thank you so much for your review, your kind words have really added a smile to our faces. We are so thankful to you for taking the time to write this. We look forward to speaking with you soon.

3/5

Trustpilot

Started off well but fees seem to be more important than customer service

At the beginning Loveitts were extremely helpful and easy to work with. Unfortunately my experience has been completed changed in the last couple of weeks by one email. I received a email which told me that Loveitts had contacted my Solicitors for my new purchase without my authority (as I am not purchasing through them) and that I should consider breaking the chain and move out of my house, without a conservation with myself being had. Unfortunately I got the feeling that the fees that would be paid on completion was slightly more important than customer service. Selling a house is stressful in itself and a more customer friendly approach would have been very much appreciated. On this basis I would not recommend.

Miss · 2 May 2019

Agent replied · 11 June 2024

Good morning Miss Lydon, Thank you for your feedback. All feedback is very important to us in order for us to improve our service. It is normal practice for agents to speak with conveyancers up and down the chain, very often we will liaise with solicitors that aren't involved in our own customers sales and purchases but rather those above or below in the chain. We are sorry that this came as an unexpected surprise. In relation to breaking the chain, this is something that was suggested by conveyancers and as such agents act as messengers to pose any questions or suggestions. At no point would we pressurise our own customers in to moving out of their home- particularity if the chain is not at threat of falling through and any sales being lost. Given that the property was sold within 8 days of going to the market we also hope for a stress free and smooth transaction up until completion- something the staff are assisting with and I am sure will keep you updated on. Thanks again for your feedback and may we wish all the very best for your future move.

4/5

Trustpilot

Michelle- liaison officer extraordinaire!

Michelle played a pivotal role in getting (what ended up being) a complicated sale of my mother’s property. Liasing with solicitors, buyers and ourselves is both complicated and at times sensitive and she showed us professionalism, empathy and support. Selling a family home following bereavement needs to be handled with care and we found these qualities in MICHELLE.Thank you.

A.Wood · 10 March 2023

Agent replied · 11 June 2024

Michelle is very thankful of your review and always treats every sale with the sensitivity it needs. Thank you.

5/5

Trustpilot

I can't recommend Loveitts Auction team…

I can't recommend Loveitts Auction team highly enough. From initial enquiry to completion of the sale, they were incredibly friendly, professional and informative. At the auction itself, we were so impressed with the way they conducted the negotiations, ensuring the best outcome for sellers and buyers alike. Thank you so much for ensuring the smooth and efficient sale of our property.

Serena · 30 November 2022

Agent replied · 11 June 2024

Fantastic review thank you, you are very welcome.

1/5

Trustpilot

Very bad experience

Very bad experience. Came from Walsall, had some issues. I was late for viewing 16min. The said they can wait 15, but for that 1min the lady was rude and refused showing the property. I strongly recommend avoid this agency. If they are behaving like this, definitely not good for long term.

Alexandru-Paul · 29 August 2023

Agent replied · 11 June 2024

We are sorry for your bad experience, however access was not provided despite arrangement from the tenants in situ - this was out of our control but meant we could not proceed with the viewings as explained to all people who were present. We have made alternative arrangements with each party to conduct viewings again and would be happy to accommodate accordingly.

5/5

Google

Chris and Michelle were brilliant really helpful and kept us in the loop all the way through renting our property. We had some issues before instructing Loveitts and they helped sort everything out and I could not have asked for anything more. Their after care is second to none and I would not hesitate to recommend them to everyone I know! Alison and Adam Smith

Alison · 11 June 2016

5/5

Trustpilot

Charis and her team were superb in…

Charis and her team were superb in selling my house. They provided the viewings and expert help in negotiations leading to the agreed sale within a matter of weeks of being instructed . They also kept me up to date during the sale process and acting as a more than ample conduit with the buyer and their Solicitors.Would strongly recommend

Steve · 16 January 2020

5/5

Trustpilot

Perseverance

The sale turned out to be really tricky for reasons that were no one's fault, and the marketing dragged on with several ups and downs. But John P never gave up or slacked off on the amount of effort and enthusiasm he put into getting the sale done!

Satnam · 2 November 2023

Agent replied · 11 June 2024

A great review to receive - thank you

5/5

Trustpilot

It was really not a simple straight…

It was really not a simple straight forward purchase and yet Loveitts hung on in there and we felt that they were working just as hard for us, as buyers, as they were for the sellers.Good communication and easy to deal with.Thank you for all your hard work

Geoff · 18 September 2023

Agent replied · 11 June 2024

A great review. Getting a sale over the line can be challenging but our aim is to succeed and here we have!

5/5

Trustpilot

Reliable team

We have used Loveitts for many years. Avril has always been prompt and professional. Recently Katie has also been involved with the management of our properties. We have always been happy with the service we receive from the team at Loveitts.

BRIDGET · 10 February 2024

Agent replied · 11 June 2024

Great to read this review

5/5

Trustpilot

Highly rated estate agent

Very professional company got the property sold in under 2 weeks at £5000 over the original asking price. When we needed help with additional services they had great contacts to refer us to. Superb company to deal with and have such friendly and helpful staff.

Nic · 31 October 2023

Agent replied · 11 June 2024

We are honoured to receive a review such as this and great to achieve a sale over asking price. Many thanks

1/5

Trustpilot

Landlords beware

Landlords beware. They withhold money from your rent for repairs that you haven't consented to. I explicitly told them to not make a certain repair only to find money deducted for that repair from my monthly rent. They lie at every step, to your face. Do not use them.

Anna · 10 July 2023

Agent replied · 11 June 2024

Anna,Loveitts strongly refutes these claims and have discussed the matters with you directly. A contractor call out charge was taken from the rent and at no point have we mislead or lied but informed you as to what the charge relates to. We are happy to have a further conversation with you on the reasons for this review if requested.

5/5

Trustpilot

Seemless

Straightforward, honest and speedy process. Many thanks to everyone from Loveitts (Notably Michelle, Connor, Jamie, Chelsey and Paul) for supporting me on my purchase, going out of your way to meet my many enquiries and needs!

Chris · 30 April 2024

Agent replied · 11 June 2024

You are very welcome. Its so lovely to hear that you were happy with our service.

5/5

Trustpilot

1st Class Service

From day one the service we received was 1st Class. Michelle, Connor, Jamie & Chelsey have all been fantastic. We were regularly contacted and kept up to date on the progress of our property sale. Highly recommended.

Marie · 11 April 2024

Agent replied · 11 June 2024

Amazing! The team in Coventry are overjoyed to get this 5 star review. It is great to hear that we would be recommended.

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