5/5
GoogleYou are all amazing! Thank you for all your efforts, even during a period when we were nearly giving up. Daniela and family
Agent replied · 24 October 2024
Thank you for your kind review, it was a pleasure working for you.
Trusted Agent profile · Nottingham
Your Move SDS Wollaton reviews in Nottingham
★★★★★
92 reviews across 1 platform
158a Bramcote Lane, Wollaton, NG8 2QP, Nottingham, NG8 2QP
Your Move's office in Nottingham, at 158a Bramcote Lane, is rated 4.3 out of 5 across 92 reviews on 1 platform, including 92 Google reviews rated 4.3.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Google5/5
GoogleThe service from the team at Your Move was brilliant. I don't know how I would have got to completion without them.
Agent replied · 24 October 2024
Thank you for your kind review, we enjoyed working with you.
1/5
GoogleUnfortunately I haven’t had a good experience from a certain member of staff at the Wollaton branch. Having worked in the industry I understand the process of buying/selling and not being able to give too much information away in terms of offers. However, my partner and I both received poor customer service from this member of staff who was rude and abrupt on more than one occasion which is not acceptable.
1/5
GoogleAbsoutely atrocious service. We rented through them for two and a half years, causing them no problems, however when it came to renewing for the final time we requested a rolling monthly break clause to allow us to serve notice for when we bought our own place. Now they are either knowingly deceitful or thoroughly incompetent, as the details which were agreed in email conversation did not translate into the contract. We were then pressured into signing a contract that was not watertight enough in its wording and as such we were forced to pay an extra month's rent on top of what was agreed previously before moving out. Avoid!!!!
5/5
GoogleAlly was very helpful with guiding me through the process as a first time buyer. Quick to respond to any queries and knowledgeable.
4/5
GoogleGreat service and very easy to deal with over the phone. Kept me informed every step of the way. Would certainly use them again
Agent replied · 24 October 2024
Thank you for your kind review it was a pleasure working for you.
4/5
GoogleJordan and the team ensured the process went quickly and smoothly - relatively professional when compared to some local rivals - thanks
1/5
GoogleDIRE! Do they actually want any business? Very poor customer service.
Agent replied · 24 October 2024
Good morning, we do not have any record of you buying, selling or renting through us at Wollaton?
5/5
GoogleLook no further for professional agents
Agent replied · 24 October 2024
Thank you so much for your kind review , it was a pleasure working with you. We hope you enjoy your new home, kind regards Sally and the team at Wollaton.
1/5
GoogleMy father used these to sell a property, unprofessional service. After a bid was accepted the agent then asked if the bidders could rent property instead . Agent also authorised bidders access to property to work on garden etc before completion without informing my father. Just avoid. Whole experience left my dad stressed due to terrible service
1/5
GoogleMy father used these to sell a property, unprofessional service. After a bid was accepted the agent then asked if the bidders could rent property instead . Agent also authorised bidders access to property to work on garden etc before completion without informing my father. Just avoid. Whole experience left my dad stressed due to terrible service
5/5
GoogleImpressed with quality of service and friendliness of staff. Kept us regularly informed throughout the process
Agent replied · 24 October 2024
Thank you so much for your kind review , it was a pleasure working with you. We hope you enjoy your new home, kind regards Sally and the team at Wollaton.
5/5
GoogleDealt with Sasha, great advice! Smashing job of looking after my portfolio! I Would not go anywhere else!
5/5
GoogleExcellent, professional service from initial valuation to sale (within 24 hours of going on the market) right through conveyancing to completion. Proactive plus first rate communication with all parties throughout. Couldn't fault. They even valued the property considerably higher than at least one of their competitors and sold at asking price.
5/5
GoogleWe had wonderful service from Your Move at Wollaton. From the first time we walked in their door they were friendly, attentive and caring, professionally good and reliable. When we sought their advice it was sound. their judgements were good. They were timely and managed the situation regarding our sale very well. I would recommend them.
5/5
GoogleI Can't fault them for my recent move, we had a buyer drop out and I was resold the very same day. This happened because the team took a drop out personally and reacted very quickly, getting potential buyers to view the smae day and negotiating the sale. I was extremely pleased/relieved!
5/5
GoogleFrom the first phone call till completion, this branch has been fabulous. Always professional and communicated at every stage. Advised and helped when necessary. All staff were great but I feel a special mention has to go to Ally who went above and beyond. Thank you.
5/5
GoogleVery good service! Always available to answers any queries and supportive to progress the purchase even when we had some issues with the solicitors in terms of delays caused by legal documentation. I'd highly recommend them.
5/5
GoogleWe have been looked after on our rented property , we just can't say thank you enough the service your move provide to us. Always spot on for all the service we get. Thank you .
5/5
GoogleBrilliant customer service, always friendly and efficient. They showed genuine care, listened to me as both a tenant of their property and as a home buyer, and always responded to me within 24 hours.
5/5
GoogleThoroughly professional. My house was sold quickly and the team were on the ball. I would recommend this estate agent.
5/5
GoogleIt’s a wonderful experience to work with Your Move Wollaton. The staffs are very professional and helpful. I will introduce them to my families and friends if they need a great estate agent. Thanks!
5/5
GoogleReally helpful staff, made moving house easier than it would have been otherwise. Did just the right amount of pushing and pulling to get things done without being any more stressful than it had to be
5/5
GoogleAlly at Your Move Wollaton handled the recent purchase of our new property. She worked quickly and efficiently to support us through a very difficult process!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
