1/5
TrustpilotCouldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
Trusted Agent profile · Nottingham
William H Brown Bulwell reviews in Nottingham
★★★★★
1,299 reviews across 2 platforms
263 Main Street, Bulwell, Nottingham, NG6 8EZ, NG6 8EZ
William H Brown's office in Nottingham, at 263 Main Street, is rated 2.2 out of 5 across 1,299 reviews on two platforms, including 100 Google reviews rated 4.1.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLisa Shelton
Lisa SheltonSales Progressor-thank you for all supported you gave for us.We are grateful that we could always turn to you and you acted where it was necessary.
1/5
TrustpilotHopeless
Have tried to view a house for sale which they are handling. No call backs, no viewings, whole thing now sounds very suspicious and my guess is that they have a "favoured" buyer, i wonder why. . . We've given up trying to view the property.
1/5
TrustpilotTerrible estate agents
Terrible estate agents, can't wait to take your money and mess you about when it's time to pay you back. Poor communication and lack of effort with sorting out problems. Terrible at returning calls or sorting things out in general. Wouldn't recommend to anyone.
1/5
TrustpilotSeveral emails sent to view a property…
Several emails sent to view a property and not one reply. As a cash buyer you would think they would reply instantly but 5 days and nothing. I certainly will not be listing my house with them if they are ignoring serious buyers.
5/5
GoogleSuperb
Agent replied · 10 October 2026
Thank you for your fantastic review! Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotThey just care your money
They just care your money. Until the payment they approach kindly but after payment they do not care your problems. I spent hours to explain my problems with the property but they do not care. 5 minus stars if it were possible.
1/5
TrustpilotMissed out on sale due to lack of…
Missed out on sale due to lack of communication. When I did buy a house with another estate agent, williamhbrown wouldn't collect their 'for sale' sign. Cowboys in a high street friendly guise, avoid these clowns.
5/5
TrustpilotGreat service
Great service, especially from Charlotte, who was proactive and efficient throughout our purchase. Thank you.
4/5
GoogleWilliam H Brown Is very good They take the time to work with you for you Even when you are a sleep Good people to call an When you need help Thank you guys
1/5
TrustpilotWHAT A TERRIBLE SERVICE THE MORTGAGE…
WHAT A TERRIBLE SERVICE THE MORTGAGE ADVISOR IS SO RUDE AND TO THINK WE PAID A HIGH PRICE FOR THIS SERVICE FAR FROM A SERVICE HE NEEDS TO GO ON A CUSTOMER RELATIONS COURSE AND LEARN HOW TO SPEAK TO CUSTOMERS
1/5
TrustpilotThe most awful agents in the world…
The most awful agents in the world ever!why there is no option for 0 rate????
1/5
TrustpilotTerrible communication
Terrible communication; seems like staff don’t know what they are going. Wasted so much of my time and energy. No positive outcome even after chasing so many times.
1/5
TrustpilotWould give a zero if possible
Would give a zero if possible. Tried to get a viewing with a property they never returned our call. When we did get through they said the house had sold. It was massively under valued. Mmm wonder who bought it??
1/5
TrustpilotWilliam H Browns Lettings use Sequence…
William H Browns Lettings use Sequence Homes to ‘manage’ their properties. Landlords and tenants should both read reviews on Sequence before committing to WHB Lettings. WHB 8/10 for my property, Sequence 0/10. Sequence are awful.
1/5
TrustpilotSly and underhanded
Twice, offers accepted, mortgage in place and solicitors instructed. Seller pulls out, gazumped. Should try a lockout agreement in future, wasted two months of time and money with these jokers.
1/5
TrustpilotSEVERELY DISHONEST COMPANY
SEVERELY DISHONEST COMPANY. PREDATORY PRACTICES AROUND STEALING HOLDING DEPOSITS DESPITE ENTERING INTO HONEST AGREEMENTS. AVOID AT ALL COSTS!!!!!!!!!!
1/5
TrustpilotBury st Edmunds
Avoid at all costs, communication is terrible, never get back to you, always make some excuse as to why they have not replied to emails, wrongly advise on mortgages, one of the worst I have dealt with!!
1/5
TrustpilotWe decided we no longer wanted to use…
We decided we no longer wanted to use them as estate agents, was told over the phone we would receive a full refund. Then a week later emailed us to say they had changed their mind and we would get nothing!!Disgusting
4/5
GoogleWill wait and see talk a good game watch this space
5/5
GoogleWe have been dealing with Melissa and couldn’t recommend her enough! She has made our first time buying process so easy. Really happy with the service she has provided us.PositiveProfessionalism
5/5
TrustpilotWilliam.h.brown Willerby Office.
All staff at this office were more than helpful when it came to buying my new house. I was kept informed and helped every step of the way by friendly staff.I would recommend this Estate Agents.'Thankyou'. J.P.
5/5
TrustpilotProfessional and Friendly
I found William H Brown to be extremely helpful and a breeze to use.I made enquires with Stacey Pearson and she was professional & friendly. I would recommend using them again to anyone
5/5
TrustpilotRyan Crawt keep up the good work
Ryan at the Cowgate branch was very helpfuland listened to what we were looking for in a property. Not the usual rush rush situation you find yourself in with estate agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
