5/5
TrustpilotHolbeck house with thanks
A very good experience with Reeds Rains. The staff have been so helpful, courteous and honest. Thank you so much.
Trusted Agent profile · Nottingham
Reeds Rains Nottingham reviews
★★★★★
2,220 reviews across 3 platforms
36 Upper Parliament Street, Nottingham, NG1 2AG, NG1 2AG
Reeds Rains's office in Nottingham, at 36 Upper Parliament Street, is rated 3.8 out of 5 across 2,220 reviews on three platforms, including 200 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds Rains won in 2026.
200
Reviews on Google
This office
6
Reviews on Facebook
This office
2,014
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleFriendly staff and fast servicePositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Thanks Arwa
5/5
TrustpilotAlison at bamber bridge
Alison at bamber bridge, from start to finish even councillor at some points , Alison has gone above & beyond, we cannot recommend enough , Thank you so much for all your help xx
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Agent replied · 29 October 2024
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
1/5
TrustpilotTotal incompetance
Total incompetance . Don't even think about using them. You have been warned.
Agent replied · 29 October 2024
Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
5/5
FacebookMe and my partner was recently looking to purchase and the help we got from the staff was 5* from start to finish they kept us informed through the process. If looking to sell or buy again i will go back. Thank you raj, lianna and isobel. X
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
5/5
TrustpilotGreat service
Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now 🙏
4/5
TrustpilotWith a review I left the other day ref…
With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you
4/5
GoogleBought a flat in the centre of Nottingham. Found them knowledgeable and helpful.
Agent replied · 23 October 2024
Thank you for taking the time to leave feedback
1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
1/5
TrustpilotNothing will get fixed 😂
Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.
5/5
TrustpilotFriendly
Friendly. Efficient. Fast moving.
5/5
TrustpilotReeds Rains Macclesfield
Reeds Rains Macclesfield Sue managed the sale of a parents property for us, she kept us well informed throughout the process and has continued to push through to exchange of contracts. Excellent service!Thank you
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Agent replied · 29 October 2024
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
5/5
TrustpilotScarborough branch fantastic
Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with
1/5
TrustpilotYou may believe it’s being dealt with…
You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
5/5
TrustpilotReeds Rains Congleton
I have recently just purchased a house with Reeds Rains Congleton, the service was second to non. No complaints with anything at all! All of the staff was ace and very helpful.
5/5
TrustpilotEveryone very helpful…
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
5/5
TrustpilotReally helpful and guided us through…
Really helpful and guided us through the process and always there to help answer questions and give advice.
1/5
TrustpilotFull of idiots
Rented a bungalow in January 2016...Nothing but problems from the get go. Issues with damp in the house constantly enquired about, builder even recommended certain repairs that were never done. Deposit protection certificate never provided. Speaking to several different people that completely fail to communicate! Absolutely ridiculous.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Reeds Rains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Reeds Rains Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Questions about Reeds Rains Nottingham
Has Reeds Rains won any awards?
Yes. Reeds Rains Nottingham won Trusted Agent in The Trusted Agent 2026 awards.
