Trusted Agent profile · Nottingham
★★★★★
732 reviews across 2 platforms
42 Thackerays Lane, Woodthorpe, Nottingham, NG5 4JD
Leaders Lettings's office in Nottingham, at 42 Thackerays Lane, is rated 4.4 out of 5 across 732 reviews on two platforms, including 722 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleKully landa was great he took me around the house nicely
Dear Lucy Nzulula Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience with Leaders letting Nottingham. Thanks to letting agent Theo for helping me to reserve the property
Dear Harsha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery good agency; thumbs up to Theo for the good work. Couldn't have asked for a better experience.
Dear Rebah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleNot very good with customer service, their attitude has been appalling on several occassions. They also need to check the houses they rent to tenants before the contracts get signed. I certainly will never be looking at a house under this company again.
Hi Sarah, we are so sorry to hear that you have had a negative experience with our Nottingham branch. We always strive to offer the highest standard of service and apologies if you felt you didn't receive this. If you would like to discuss this further then please don't hesitate to email customerservice@leaders.co.uk.
5/5
GoogleLuke and dontae are legends! I appreciate what they have done for me, it took a while but we got there so thank you both very much
Dear Meg, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders estate agents staff are amazing. I would like to say thank you so much for dontae for helping throughout the process. You have truly been amazing.
Dear Miriam, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience working with Luke. He was incredibly friendly and efficiently found us a perfect place to rent within minutes that checked all our boxes.
Dear Lizzy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat, great Service and Brilliant letting agents! Very polite ,helpful and just all round nice people. Jamiel and Owen have offered exceptional services and I will not hesitate to recommend this agency !
Hi Mamanurgle Mamanurgle, Thank you for the great review of our Leaders Estate Agents Nottingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleWe purchased a house through Leaders. The whole team was very good. Particularly impressed with Paul and Simon who were so friendly and chatty and helpful! They even went to the trouble of meeting us at the property two extra times to take measurements etc which was very helpful. It felt a lot easier and stress-free dealing with them than other experiences we’ve had in the past. Highly recommended!
5/5
GoogleIt was easy and comfortable working with them. Kristian and Jonlata helped me move in quickly.
Dear Lydia Mensah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEven though I did not get the property, due to other earlier applications; Luke been amazing and super professional. 5* stars customer service. Thank youPositiveResponsiveness, Professionalism
Dear Anky Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKully landa was very helpful and professional
Dear Akinwande Peter Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLet my property in two days when another agent had it over 2 months. Thanks Connor and Jamiel, top lads!
1/5
GoogleLaw breaking, unprofessional, misleading company I've ever come across. The staff upon visiting my property were disrespectful and impolite. Extremely dissatisfying and poor services. Every month they take different fees and are never transparent about it.NegativeProfessionalism
Hi Rahim, thank you for your feedback on the service you have received from our Nottingham branch of Leaders. We want all our customers to be satisfied with our service so it is disappointing to hear that we have fallen short on this occasion. We invite you to reach out to us by email at customerrelations@lrg.co.uk and provide further details of your experiences and include the property address so we can look into this for you. This ensures that our service levels continually improve. Thank you from the Customer Service Team.
5/5
GoogleKlaudia helped me move into my property! She had really good customer service and have helped me the whole way through my move! I would recommend Leaders to anyone! Very good service and very nice staff!
Hi Courtney Scott! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Nottingham
5/5
GoogleI am extremely pleased with the professional service provided by Leaders. Highly recommended 😊 …
Dear Zahid Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolutely amazing customer service. We cannot thank Lindsay and Jacob enough for everything they have done for us! Really lovely people.
5/5
GoogleI was dealing with Jamiel and he was very supportive, responsive and easy to talk to. This is my first ever home and he made it so easy. Definitely recommend.PositiveProfessionalism
Dear Rosie Martin, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleAbsolutely first class luke the best one he helps me any time he is so friendly thanks luke helping me find a property
Dear Aris, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
YellScammers
Insane!! Leaders wasted almost 3 weeks of our time, taken holding deposit, and offered us a property which was occupied, pretending that they didn't know ... well, they never checked or inspected it. Obvious negligence, no duty of care and illegal/criminal activity. Save your time and health, and avoid Leaders at all costs!!
5/5
GoogleExcellent Estate Agents, professional , friendly, helpful, they made the sale of my property very easy and quick. I would definitely recommend to my friends.PositiveResponsiveness, Quality, Professionalism, Value
Hi London Boots Nottingham, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGreat company! I was looking for a one bedroom apartment for a while and leaders were a great help, keeping me up to date and answering any questions.
Hi, Leah Gough! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleGreat service from the team at Leaders when purchasing our house. Everyone was very professional and great at responding to emails and calls in a timely fashion.PositiveResponsiveness, Professionalism
Hi Jessica Foster! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleAbsolutely brilliant! Never had a problem with the people at this branch. Very profession and always happy to help whenever needed! I will definitely be recommending leaders to all of my family and friends!
Hi Kyrie, thank you so much for your positive comments about our Leaders team in Nottingham! We're so pleased to read that the team have been so professional and have also always been happy to help. We really appreciate you taking the time to leave this review along with your recommendation. Kind Regards, Leaders
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Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
