Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAgent's lies landed me with a hefty bill
I kindly allowed Bairstow Eves to show prospective new tenants around my flat before I left the property. During a showing, the agent said "All of our properties are deep-cleaned before a new tenant moves in, it's part of our service". As the flat was going to be cleaned anyway, I only performed a perfunctory clean.
Now my landlord has landed me with a bill of £240 for the cleaning.
If their agent had not lied about this cleaning, I wouldn't be in the situation I'm in now: I would havbe cleaned the flat thoroughly.
Beware what the lies of Bairstow Eves can create. (Nottingham Office)
Richard · 24 September 2015
★★★★★ 1/5
YellAgent's lies cost me money
I kindly allowed Bairstowe Eves to show prospective new tenants around my flat before I left the property. During a showing, the agent said "All of our properties are deep-cleaned before a new tenant moves in, it's part of our service". As the flat was going to be cleaned anyway, I only performed a perfunctory clean. Now my landlord has landed me with a bill of £240 for the cleaning. If their agent had not lied about this cleaning, I wouldn't be in the situation I'm in now: I would havbe cleaned the flat thoroughly. Beware what the lies of Bairstowe Eves can create (Nottingham Branch).
RichardChambers · 24 September 2015
★★★★★ 1/5
TrustpilotI sold my house with Bairstoweves ,,it…
I sold my house with Bairstoweves ,,it was sold for a very low price for a quick sale I needed ,they told me if I use their recommended solicitors thw commission I have to pay would be less. They work with Cavendish legal group...they are the most useless law company ever..you can never reach tger either by phone ...the whole experience was awful.
Amber · 29 June 2022
★★★★★ 1/5
TrustpilotThey take ages to respond and solve any…
They take ages to respond and solve any problem occurring in their property
Hamid · 21 May 2025
★★★★★ 4/5
TrustpilotSelling our house
Penelope was a great help going above and beyond as we sold our house 🏠 during difficult times during Covid thank you
Alyson · 21 April 2021
★★★★★ 5/5
TrustpilotMellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
Lawrence · 12 May 2021
★★★★★ 5/5
TrustpilotAmazing experience
Amazing experience with the Cannock team! Just bought a house and they couldn’t have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! 😊
Amy · 3 August 2023
★★★★★ 5/5
GoogleGood service by professional staff who were always helpful and responsive, following through with any questions I raised during both sale and purchase. Would certainly not hesitate in recommending Bairstowe, Wollaton’s services.PositiveResponsiveness, Professionalism
Jan · 9 January 2022
Agent replied · 8 January 2025
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotVery professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
Kingsley · 17 January 2024
★★★★★ 5/5
TrustpilotA massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
Dave · 17 December 2020
★★★★★ 1/5
TrustpilotThe worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
Anna · 12 December 2019
★★★★★ 1/5
Trustpilotpromoting zero deposit scam when I have…
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
Pat · 4 December 2024
★★★★★ 5/5
TrustpilotElaine and Adam are amazing from…
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
Jaime · 19 November 2024
★★★★★ 5/5
TrustpilotI would highly recommend Bairstow …
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
Munick · 27 April 2021
★★★★★ 1/5
TrustpilotI am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I don’t recommend it.
Sab · 22 January 2021
★★★★★ 5/5
TrustpilotIt was out first viewing ever and…
It was out first viewing ever and honestly was made to feel so comfortable and there was no pressure at all, unfortunately the property wasn't for us but Paige Burgess from the Beeston Branch couldn't have been more helpful and honestly made the experience pleasant for us, cant thank her enough!
Ria · 1 June 2023
★★★★★ 4/5
TrustpilotMy review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
John · 6 September 2018
★★★★★ 1/5
TrustpilotDO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
Stacey · 27 February 2021
★★★★★ 5/5
GoogleThe best I have come across. The most integrity and the highest levels of professionalism. Well done to Claire - the nicest person in Nottingham!
Mark · 25 October 2022
Agent replied · 24 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotNottingham branch on maid Marion…
Nottingham branch on maid Marion way-Terrible, had to be chased up at every step of the way, literally took 3/ phone calls for every single step fo the process. Always being put to different people or team with no information passed over, couldn't answer even the most basic questions , actively got information wrong, just couldn't care less about the customer experience-use at your own peril!
MrTEa · 9 July 2021
★★★★★ 5/5
GoogleBairstow Eves kept us appraised on how the sale was progressing.
Abbie Horry helped us negotiate and overcome any concerns the buyer had.
She communicated with both solicitors to ensure the sale went through smoothly.
I would definitely recommend these estate agents.
Eleanor · 26 October 2018
Agent replied · 24 October 2024
Thank you Eleanor for taking the time to leave us with your fantastic 5* reveiw of the great service you received from Bairstow Eves. Best wishes, Emma
★★★★★ 4/5
TrustpilotExcellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
Ashley · 27 February 2020
★★★★★ 1/5
TrustpilotTerrible Company and Worst Service..I…
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
Rajeesh · 11 September 2023
★★★★★ 1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
TL · 16 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
