Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently entrusted Bairstow Eves in Nottingham with renting out my property, and I couldn’t be happier with the service I received, especially from Dylan Anderson. From the outset, Dylan made the whole process incredibly easy and stress-free, which was a relief as this was my first time letting out a property.
Dylan took the time to fully understand my requirements as a landlord and provided clear, professional advice on everything from setting the right rental price to preparing the property for viewings. He handled everything with such efficiency, from marketing the property to organising viewings and keeping me updated on prospective tenants.
What stood out most was his excellent communication. Dylan kept me informed every step of the way, ensuring I knew exactly what was happening. When it came to vetting tenants, he was thorough and diligent, giving me confidence that my property was in safe hands. Within a short time, he had found reliable tenants who were a perfect fit.
I also appreciated how Dylan took care of the finer details, like handling contracts and ensuring everything was compliant with the latest regulations. His professionalism and expertise made what could have been a complicated process feel straightforward.
If you’re a landlord in Nottingham looking for a trustworthy and proactive agent, I highly recommend Bairstow Eves, and Dylan Anderson in particular. His dedication and care made all the difference, and I’ll definitely be using their services again in the future.
Ben · 1 December 2024
★★★★★ 5/5
GoogleExcellent service from Sophie Buckthorpe who made the whole process as a landlord easy from start to finish to let our two bedroom Flat. Sophie found the perfect tenants for our property and I can't thank her enough. Sophie is available to answer any queries we may have and is efficient in her response.
Jordannah · 12 August 2024
Agent replied · 26 August 2024
Many thanks for your fantastic 5* review Jordannah. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a fantastic experience with Bairstow Eves letting agency. Darcy and Sophie were incredibly helpful throughout the entire process. They walked us through each step with clarity and made everything smooth and stress-free. I truly appreciate their professionalism and support in settling everything so efficiently. Highly recommend their services!
Renell · 22 September 2024
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review and recommendation Renell! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and helped us find an amazing home! Lucie Wilkinson was brilliant, she helped us every step of the way getting this place! She was super knowledgeable about the property and talked us through the whole process of applying! Not only that but she was friendly and made us feel very comfortable throughout!
Lucie's help and support was one of the reasons this flat we got was our number 1 pick.
Sammy · 17 June 2023
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDarcy provided excellent service in securing us a tenancy at a property me and my partner both loved. Everything was handled quickly and efficiently from the viewing to the signing. When Darcy wasn’t available she had handed over all information to her colleagues to further support us.
Marc · 3 November 2024
Agent replied · 10 November 2024
It’s really lovely to read another 5* review Marc. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust want to say thank you so much to Lucy,Sophie and Rebecca at Baristowe Eves for helping me set up a tenancy within 24hrs. They were absolutely amazing helped me get these tenants moved in that had arrived from abroad and needed accomadation as soon as possible.They did all the compliance checks very quickly. Amazing and outstanding customer service. You made me and my new tenants very happy.Thank you very much
Noreen · 17 June 2023
Agent replied · 16 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleBooked a viewing for a property on the day it was listed. Viewing was two days later at 2pm. Booked my train ticket the afternoon on the day before the viewing. Was contacted at 9am to be told the viewing had been cancelled and the property was no longer available as they had received a successful application. Proud owner of £20 worth of useless train tickets, with 0 response from the estate agents after seeking an explanation.
Incredibly unprofessional.NegativeResponsiveness, Professionalism
Claudia · 17 June 2022
Agent replied · 16 June 2024
Hi Claudia, Thank you for reaching out to us with your experience. As I am sure you will appreciate such instances do unfortunately occur, with our agents only acting upon the instruction of our clients. As you have advised our local team did make you aware as soon as the viewing could not go ahead, however, I am sorry if in this time you had already arranged non-refundable transportation. Should you wish to discuss your experience further, please contact us via review@countrywide.co.uk. - Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleThis 5 star review is all down to the hard work and down to earth loveliness of Kieran Shaw. I've had bad experience with Estate Agents in the past but Kieran was nothing like I usually expect estate agents to be. He was not pushy or manipulative and really made me feel comfortable. He spoke to me like a human being rather than an opportunity to make money and I'm very grateful for that. He gave me all the information I needed and helped me secure a flat in Nottingham quickly and with no stress. Thank you very much Kieran.PositiveProfessionalism
Finlay · 17 June 2022
Agent replied · 16 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Bairstow Eves team went above beyond to help my friend secure a fabulous property in Netherfield. From meeting Kieran at the property to collecting the keys everything was professionally done & beyond expectations. Keiran (plus James, Amy & Kathryn) were always really helpful & guided us through the process with patience as my friend speaks English as a second language. They were really kind & helpful. Full 5 stars & more!! Thank you Keiran & Team!! Will absolutely be recommending you :)
Jo · 17 June 2022
Agent replied · 16 June 2024
Thank you for your excellent 5* review, kind words and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a landlord, I cannot recommend this Bairstow Eves branch strongly enough !!
I always use them for appointing new tenants and the drawing up of new contracts.
As one would expect from a large well established organisation, their approach is completely professional. However, alongside this, is the warmth and friendliness more often associated with a smaller business.
I always enjoy dealing with them when I have a property To Let. They're a real pleasure to work with and nothing is ever too much trouble. It seems clear to me that they actually enjoy their jobs.
Particular thanks to Rebecca - an absolute star !!
The fees are reasonable to boot.
A wholly positive experience !! 20/10
M · 17 June 2022
Agent replied · 16 June 2024
Thanks for the fantastic recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was looking for new place to start after moving into Nottingham and I came across Bairstow Eves and the property they were advertising. I met Kieran on my first viewing and since then the whole interaction between us led to the final stage, ... me having new home. :) Kieran was always professional, providing all the information needed and he was making sure that all was perfectly understood. I would gladly recommend him and Bairstow Eves to anyone out there looking for similar services.
Marek · 17 June 2022
Agent replied · 16 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe truly feel that we had the best possible service from the Nottingham bairstow eves branch. We were well informed at the beginning, had regular check ups, if there was an issue it was dealt with. Everything das professional and friendly.
I do have to give thanks to Karen Coleman, who provided wonderful advice at the start when we were thinking of going onto the market.
And a very special mention to Alice Ingram; she is amazing, not only did she help us with all of our queries & chasing answers for us but she was also a friendly voice on the phone giving us updates.
Thank you so so much Alice, Karen and the team we really appreciated all the work you put into our sale & purchase.
Hayley · 17 June 2022
Agent replied · 16 June 2024
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShanna has been amazing since the very first day we moved into the property till now, any problems or issues shanna has been able to sort them out and also making sure that the move went well for us, she has been kind and very welcoming. Always went the extra mile with a lot of queries that we had! :) Incredible help!!! :)
Tashaa · 19 November 2023
Agent replied · 16 June 2024
Thank you for your superb 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Bairstow Eves is amazing. Joseph, the Letting agent was a pleasure to work with. He worked so hard to let me secure the property and move in. He was professional and frendly. The branch manager at NG1 office, Sophie was also great. Thank you Joseph and Bairstow Eves for a job well done. Roderick
Precious · 18 March 2024
Agent replied · 16 June 2024
Precious B Ochi thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Bairstow for Kieran and Becky. They are the best. Kieran professionally regularly kept me updated from viewing until keys and helped resolve any unforeseen issues. Becky was always there to support when Kieran was in another line. So, she made the communication much easier for me. They have both done great work. Thanks again Bairstow for this great team.
FAHAD · 19 December 2023
Agent replied · 16 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRebecca has been incredible from start to now. She went above and beyond not only to be an amazing representative of my interests but look after my property and get it rented out ASAP after my purchase. Living far away, I was able to instill full trust in her and bairstow Eves. Keep up the amazing work and thank you once again! May we work together more!!
Vishal · 17 June 2023
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Darcy at bairstow eves, it is our first time renting and she made this process really easy and helped us along the way when we was confused and had some hiccups, really appreciate her help and was available every step of the way , supporting us.
Ellie · 9 June 2024
Agent replied · 16 June 2024
Thank you for leaving us your superb 5* review Ellie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was very nice experience with the agency. Sophie and Darcy was very help. Bairstow Eves in Nottingham city centre is very good, friendly and one of the best agency in Nottingham. I will definitely recommend their service to my other friends and families.
Aleena · 22 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Aleena. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Bairstowe Eve Letting (Nottingham ) to market and rent my property.
Amy is very helpful, prompt and efficient service. She replied my queries with speed to kept me informed on each step. You handled everything efficiently.
My gratitude as well to Amy for the great service. I am happy with the process.
Highly recommended this amazing team .
J · 19 November 2023
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Bairstove Eves Nottingham branch… they are extremely helpful , caring and efficient in everything that they do.
The service they give is great… they are really quick to respond to any query and always get back to you.
A special thank you to Sophie who I feel has gone above and beyond! I am extremely grateful for this .
Jane · 21 August 2023
Agent replied · 16 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgia Frudd was very lovely and very cute 🥰 she was very happy to resolve any issues and always fast on resolve any problems..All team was very welcoming I am with them 2 years now and never disappointed.. …
Diana · 24 November 2024
Agent replied · 8 December 2024
Hello Diana, thank you so much for your wonderful 5* review! We're thrilled to hear that Georgia and the team have provided you with such excellent service over the past two years. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had a fantastic experience with Kieran. The professionalism, responsiveness, and attention to detail made the renting process smooth. He was friendly, addressing all my concerns promptly. From property viewings to the contract signing, Kieran provided excellent service. I highly recommend Bairstoweves lettings and especially Kieran for anyone seeking a reliable and efficient rental experience.
Hirushi · 17 February 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was looking for a house for nearly a year now, there was always a problem.Finally, thanks to yous and Joseph I found the house I was looking for. Joseph was very helpful, answering all our questions and keeping us updated all the time.Thank you again for all your care and attention.
Nor · 17 April 2024
Agent replied · 16 June 2024
Thank you Nor Osman for your glowing 5* review and thank you for your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to commend the professionalism and patience of Bairstow Eves staff especially Alice Ingram who was the property manager for the house I am currently renting. Things were not straight forward as I had hoped however Alice handled the situation in a friendly yet professional manner. She always kept me informed and communication was clear and honest which I appreciated. In the end I managed to get a home that my family and I love. Thank you Alice :)PositiveResponsiveness, Quality, Professionalism
Annabelle · 27 August 2021
Agent replied · 16 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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