Bairstow Eves Nottingham reviews

★★★★★ 1/5

Google

As a tenant, if you want to be ripped off and receive poor service the second something goes wrong, use this branch. Last year i signed a contract for a furnished flat, turned out to be unfurnished by the time i moved in and no one bothered to inform me! Bilal, who rented it never called me back, maybe once out of six requests, in the end i got the contract cancelled with the branch manager, but still ended up losing the rip off letting fee (over £300) and the first month rent and deposit. I'd forgotten all about this bad experience when today i receive, totally out the blue over a year later, an email from Bairstow saying i owe them money!!! £60 for "rental arrears" What a joke, i think this company has had enough money out of me and they must be struggling to make a profit if they need to go back and try to squeeze money out of former tenants from years back. Horrible company, avoid!

Thomas · 10 December 2018

★★★★★ 2/5

Google

Here's some of the issues I had with this agency: - You will receive tons of automatic SMS messages even after you found a place - They first agreed to make some changes to the tenancy agreement and then didn't include them in the final draft - They won't tell you in advance what you need and I had to go to the agency twice because I didn't have the right documents with me - When I entered the house it was incredibly dirty, they didn't think about sending somebody to clean it - They didn't give me information related to the place that the landlord asked them to tell me - The fee were quite high compared to other agencies I have to mention that their role in this was purely to find a tenant and after that I talked directly to the landlord. In the end there are not many alternatives but make sure to have everything in writing and ask them to send you the documentation before going to the agency for signing it. You would think that they will send this before hand without asking so that you can check it, but they won't.

Davide · 10 December 2018

★★★★★ 2/5

Google

Very friendly and helpful when you're moving into a place, not so much when you are trying to move out. I was ignored for days on end then when I followed up the person sent me unhelpful emails not at all answering my questions. This was the first time I've rented by myself and they were useless, would not recommend to anyone. Given two stars because of the lovely customer service I received from Nadine and Tiffany but shocking service overall.

Naomi · 10 December 2018

★★★★★ 5/5

Google

Lovely service with this estate agent! They found me a house very quickly for me and worked extremely hard to move me in quickly! Thank you Sophie, Tiffany, Ruby, Amy and Amy!!!

Chris · 10 December 2018

★★★★★ 5/5

Google

Thank u Bairstow eves for the support. My special thanks to Lucy👍 …

Deena · 30 December 2022

★★★★★ 5/5

Google

Despite I’m not a customer anymore, Amy Ashmore has been extremely helpful assisting with documentation for an old rental agreement. Great customer service!

Kris · 27 August 2021

★★★★★ 5/5

Google

Fab! Lucie was marvellous, she did a great job.

Adebayo · 29 April 2023

★★★★★ 5/5

Google

I've been using Bairstow eves for about a year now. Recently brought another property, which they soon let out and did the selective licencing.Tiffany Anderson was always helpful at every stage.

David · 10 December 2018

★★★★★ 1/5

Google

This is a review left by a Landlord, bunch of con-artists, liars and I have never met a bunch of such deceitful people - excluding Barclays Bank. They cannot tell the truth, they play both sides and are extremely poor at that. Make up fantasy stories, quote law which none of them are qualified to do. I feel sorry for tenants having to actually sit and listen to their complete and utter rubbish - thankfully I do not need them and would never use them again. Even if I had a shed for rent I would not give it to these bunch of jokers.

Will · 10 December 2017

★★★★★ 5/5

Google

They got me my dream place, and they worked really hard to help my chase references for my cohabitant that was dealing with a very difficult work place, all very pleasant and charming staff who are very humane and understanding. The repairs and issues service they have with a special website seems very good I used it for one minor issue and it seems to have been chased up straight away. Also they are very quick to respond and very professional.

Jordan · 5 November 2017

★★★★★ 5/5

Google

Despite I’m not a customer anymore, Amy Ashmore has been extremely helpful assisting with documentation for an old rental agreement. Great customer service!

Kristiyan · 26 June 2021

★★★★★ 5/5

Google

Exceptional customer service and advice from Meg Ashton in the Nottingham team. I was really struggling to find a house to rent before I rang Meg, within hours she set up a viewing of my dream property and I was able to secure it all down to her hard work ! I would highly recommend Bairstow Eves but make sure you ask for Meg she was a massive help start to finish !

Jake · 20 January 2021

★★★★★ 1/5

Google

This is a review left by a Landlord, bunch of con-artists, liars and I have never met a bunch of such deceitful people - excluding Barclays Bank. They cannot tell the truth, they play both sides and are extremely poor at that. Make up fantasy stories, quote law which none of them are qualified to do. I feel sorry for tenants having to actually sit and listen to their complete and utter rubbish - thankfully I do not need them and would never use them again. Even if I had a shed for rent I would not give it to these bunch of jokers.

Bellamy · 28 August 2017

★★★★★ 1/5

Google

Found a lovely property to rent and decided to give them a call to arrange a viewing, unfortunately they didn't make any efforts to find a viewing appointment that could suit us both, they gave me two dates to view the property which I couldn't make but I told them I had all this week off to view properties and they simply couldn't even be bothered to try and make any effort to get me an appointment. Now after reading the other reviews I'm actually grateful I didn't get a viewing as I believe this company would have only wasted my time. Shame though I would have really loved to rent that property.

Caine · 28 August 2017

★★★★★ 5/5

Google

Fantastic experience with this lettings agency, fluid process throughout and extremely happy with our new place! Alice was lovely, very friendly and helpful at the viewing.

A · 17 September 2020

★★★★★ 1/5

Google

I had to give 1 star - A truely shocking experience, very nearly put me off renting altogether, but I had faith in other Estate AGENTS - I have never ever experienced such bad Customer Service in my life - please please stay away from them - they do not deserve your custom. They make a judgement on you, even before the application process has started. Luckily, I have had my faith re stored by one of your Competitors.

Carolyn · 10 December 2017

★★★★★ 5/5

Google

From when i started the process of looking for a rental property i was very nervous due to never doing this before however from meeting Megan at the viewing to moving in she has been very helpful and we have had no issues at all throughout the journey. I would highly recommend to use Bairstoweves from the great customer service that is provided and we could not be happier with our house:)

Jordan · 19 January 2021

★★★★★ 5/5

Google

Have been very happy with bairstows , particularly Amy Hindle . They are swift at finding the right tenant and addressing issues . A motivated team in my opinion

Lynn · 14 April 2019

★★★★★ 5/5

Google

Renting from Bairstow was as smooth as a freshly caught salmon. Tiffany was strong and majestic and made the process as easy as it could possibly be. Thanks Tiff.

Tom · 14 April 2019

★★★★★ 5/5

Google

Excellent service! Elena Watson was very helpful and kind.

Lorena · 28 February 2023

★★★★★ 1/5

Google

I had to give 1 star - A truely shocking experience, very nearly put me off renting altogether, but I had faith in other Estate AGENTS - I have never ever experienced such bad Customer Service in my life - please please stay away from them - they do not deserve your custom. They make a judgement on you, even before the application process has started. Luckily, I have had my faith re stored by one of your Competitors.

Caz · 28 August 2017

★★★★★ 5/5

Google

Miss Lucy Hall is very excellent and supportive

Swapna · 30 March 2023

★★★★★ 5/5

Google

I had a fantastic experience with Bairstow Eves lettings. Darcy B in particular helped me through each step of the way. Very professional. I would highly recommend.

Mick · 26 November 2024

★★★★★ 5/5

Google

Had a lovely experience finding a home with evelyn, she is super helpful and very friendly. She made the whole process simple and easy for me.

Charlotte · 3 December 2024