1/5
GoogleThey keep phoning you all the time and pestering you. For that reason would not go with them.
Trusted Agent profile
William H Brown Unthank Road, Norwich reviews
★★★★★
1,281 reviews across 2 platforms
161 Unthank Road, Norwich, NR2 2PG, Norwich NR2 2PG
William H Brown's Norwich office at 161 Unthank Road is rated 2.4 out of 5 across 1,281 reviews on two platforms, including 137 Google reviews rated 4.7. The 1,144 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThe staff is very slow and rude
The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.
1/5
TrustpilotWould give zero if possible- awful…
Would give zero if possible- awful company keep pestering you years after rejecting their services
5/5
GoogleAlways have had excellent service from Mike who is the Mortgage broker. at the branch.He has always been able to help me and provide an efficient service
1/5
TrustpilotCupel of time reporting damage fance…
Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend
5/5
TrustpilotVery good top agent
Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent
1/5
TrustpilotDid you know after the property…
Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals
1/5
Trustpilotwilliam h bown
roberto.duca
5/5
GoogleGood estate agent helpfull staff good selection of propertys
1/5
TrustpilotCross Gates
Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.
5/5
GoogleFantastic agents to deal with and Dominic has great communication skills, always takes the call or immediately phones back, if only all agents operated this this.
1/5
TrustpilotNO STARS.NO STARS.NO STARS AND NO…
NO STARS.NO STARS.NO STARS AND NO COMMENT.
1/5
TrustpilotHow I lost £3000
1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
5/5
GoogleGreat service over and above my expectations especially from Michael the mortgage advisor. Good communication and always a speedy response to any queries
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
5/5
TrustpilotExcellent service
Excellent service, first class
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Unthank Road, Norwich
How many reviews does William H Brown Unthank Road, Norwich have?
William H Brown's Norwich office has 1,281 reviews across two platforms: 137 on Google, 1,144 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is William H Brown Unthank Road, Norwich's rating?
William H Brown Unthank Road, Norwich is rated 2.4 out of 5 across all 1,281 reviews, and 4.7 out of 5 on Google from 137 reviews, checked 9 October 2026.
Where is William H Brown's Norwich office?
William H Brown Unthank Road, Norwich, 161 Unthank Road, Norwich, NR2 2PG, Norwich NR2 2PG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.