Trusted Agent profile · Norwich

Strutt and Parker Norwich reviews

4.4

★★★★★ Great

487 reviews across 2 platforms

Compass House, 4 Upper King Street, Norwich, NR3 1HA

Strutt and Parker's office in Norwich, at Compass House, is rated 4.4 out of 5 across 487 reviews on two platforms, including 55 Google reviews rated 4.8.

Google logo

4.8 / 5

55

Reviews on Google

This office

Trustpilot logo

432

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you to Amy McMenemy

On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.

Freya · 9 June 2023

5/5

Google

Will Mullan assisted me in selling our house in Norwich whilst being abroad. Thanks to Will at Strutt & Parker it was a great experience and stress free. I would highly recommend them.

Jeannie · 25 April 2024

Agent replied · 17 June 2024

Hi Jeannie, thank you so much for your feedback. We will certainly pass your comments on to Will. Best wishes, Strutt & Parker

5/5

Trustpilot

Selling hrough Strutt and Parker Sevenoaks

Victoria at Strutt and Parker Sevenoaks was very positive about finding a purchaser and gave some great ideas about presenting my property to achieve the best price.She remained positive through difficult market conditions and kept me completely upto date throughout the whole sales process. Staff always passed on messages from the purchaser responding quickly which enabled the sale to proceed smoothly.

Tina · 1 July 2024

5/5

Google

5* Service. Will Mullan and his team at Strutts were without a shadow of a doubt awesome! Professional, friendly, honest, trust worthy kept us in the loop the whole time and most definitely would recommend. Thank you Will, thank you Strutt & Parker

Eileen · 22 March 2025

5/5

Trustpilot

Flawless Sale

We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight.

Mr · 31 May 2026

5/5

Google

I can't thank the team enough for helping us find our dream home. From our first contact with Will to the initial viewing with Rebecca, the entire experience was delightful. Rebecca was easy-going and friendly, making the viewings a pleasure. Will kept everything on track, ensuring the deal went smoothly and crossed the finish line. Outstanding service!

Claire · 28 August 2024

5/5

Google

We just exchanged contracts on a property Strutt and Parker Norwich marketed. I would like to thank Will, Tom and Paula for their excellent service. Extremely professional in very detail, quick to respond and friendly. We can’t recommend them enough. Best regards M & L.

Linzie · 18 June 2023

Agent replied · 17 June 2024

Hi Linzie, thanks very much for your review. We're glad our Norwich team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Having recently completed the sale of another property, we would highly recommend Strutt & Parker Norwich. Many thanks to Will Mullan in particular, who kept in regular contact throughout the process

Beverley · 16 April 2024

Agent replied · 17 June 2024

Hi Beverley, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Will. Kind regards, Strutt & Parker

5/5

Google

Having completed on our sale last Friday through Strutt & Parker we couldn’t recommend them highly enough. We found all of the team incredibly professional and supportive throughout the process. In particular Will who handled our sale and went above and beyond!

Edward · 18 June 2023

Agent replied · 17 June 2024

Hi Edward, thank you for your review! We are so glad you had a great experience with our Norwich team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

It was Strutt & Parker's excellent brochure, their unbelievably resilient patience and sound judgement that enabled us to sell our old Tudor house through the worst of the housing market stagnation.

John · 4 December 2025

Agent replied · 16 April 2026

Thank you, John, for your wonderful feedback. We're thrilled to hear that our excellent brochure, patience and sound judgement helped you sell your Tudor house during such a challenging time in the housing market. Your trust in our service means a lot to us, and we look forward to supporting you again in the future. Kind regards, Strutt & Parker

5/5

Trustpilot

The Stars in the Sevenoaks Office Truly Shine.

Seeking a new home near family after the death of my husband has been tough; 43 years of marriage then it’s all change. The warm, empathetic support and professional courtesy extended to me by the staff at the Sevenoaks branch has been hugely appreciated. Not only did they find me a new home but their genuine enthusiasm has imbued me with real sense of hope. They have shown that despite the necessary demands of business, humanity can triumph. Thank you for helping me find my future.

Pia · 14 June 2025

5/5

Trustpilot

Excellent communication

I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.

Elaine · 5 July 2025

5/5

Google

Having just completed on a house in Norfolk I’d happily recommend Strutt & Parker. A very professional and personal service. Thanks to Will and his colleagues for making what is always a stressful process as easy and smooth as possible.

Tom · 18 June 2023

Agent replied · 17 June 2024

Hi Tom, thank you for your review! We are so glad you had a great experience with our Norwich team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

Having completed on our sale last Friday through Strutt & Parker we couldn’t recommend them highly enough. We found all of the team incredibly professional and supportive throughout the process. In particular Will who handled our sale and went above and beyond!

Sam · 16 April 2023

Agent replied · 16 April 2026

Hi Edward, thank you for your review! We are so glad you had a great experience with our Norwich team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Strutt and Parker - St Albans

We have recently completed the purchase of our new home in St Albans via Strutt and Parker who have been very helpful, friendly and professionally attentive throughout the process. We are grateful that Rozanne and Nicola were responsive and thorough during the negotiation and documentation phase and especially thankful that Kerry was available to facilitate and coordinate on behalf of both parties; her communication and persistence were absolutely instrumental in reaching exchange and completion against a challenging deadline. Many thanks for all your help, we would happily recommend your services.

Steve · 16 September 2022

5/5

Trustpilot

S&P- A highly professional, efficient agency.

I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.

Hazel · 13 August 2022

5/5

Google

Will was proactive throughout the process of buying our new home. He was also understanding when we got frustrated! Made the process so much easier :-)

Steve · 16 April 2024

Agent replied · 17 June 2024

Hi Steve, thanks very much for your review. We're glad Will was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Strutt and Parker and Ian particularly, were excellent. We registered with several agents with an outline of the kinds of property we were interested in. Ian was more active than most and kept in regular contact, finally finding us the …

Ian · 16 April 2023

Agent replied · 17 June 2024

Hi Ian, thank you for your review! We are so glad you had a great experience with our Norwich team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Sian in Notting Hill was A+

Sian in the Notting Hill branch was a great help throughout my search for a new property to rent. She was diligent in following up and introducing new properties then professional throughout the negotiation process. In addition, she remained engaged and communicative after a contact was signed (which, in my experience, doesn’t happen with other agents). I’d happily work with Sian again and can recommend others her to others looking to rent in Notting Hill

J · 3 July 2025

5/5

Google

Will and the team were absolutely fantastic from start to finish. They were professional, efficient and thorough and we hugely appreciate all of their efforts.

Harry · 16 April 2024

Agent replied · 17 June 2024

Hi Harry, thank you for your feedback. We are very proud of our Norwich team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Trying to sell in the recent economic…

Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.

Andrew · 4 September 2025

5/5

Trustpilot

Sarah Cull’s decades of experience…

Sarah Cull’s decades of experience provided us with fantastic advice and a clear strategy to sell our house so we could purchase our dream house. Sarah handled our copious amounts of questions with grace and professionalism throughout.

Harriet · 26 May 2026

5/5

Trustpilot

David and his team at the Edinburgh…

David and his team at the Edinburgh branch were excellent from start to finish.

Ainsley · 28 October 2025

5/5

Trustpilot

First class service

We have recently successfully sold our property with Strutt & Parker Salisbury, this is the 2nd home they have sold for us & having had an excellent experience the first time left us with no doubt they were the correct agents to use.Sarah Cull who is a Senior Associate Director was our contact & we have to say is a consummate dedicated professional in every sense of the word, as is Fiona Pengelly who is the director & head of residential sales. We had full control of our sale with Sarah’s professional focused advice constantly at our side, she is a highly talented agent with the utmost integrity & makes you feel that you are her soul client, nothing is to much trouble for her.There was daily communication with both us & our buyer which concluded with an extremely successful sale.The fees you pay are worth every single penny for the expert dedicated staff whose emphasis is attention to detail & providing a first class service to their clients. Our grateful thanks to Sarah, Fiona & all the team at Strutt & Parker.

Bernadette · 20 April 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strutt and Parker's Google reviews

Questions about Strutt and Parker Norwich

How many reviews does Strutt and Parker Norwich have?

Strutt and Parker's Norwich office has 487 reviews across two platforms: 55 on Google, 432 on Trustpilot (across the whole business).

What is Strutt and Parker Norwich's rating?

Strutt and Parker Norwich is rated 4.4 out of 5 across all 487 reviews, and 4.8 out of 5 on Google from 55 reviews.

Where is Strutt and Parker's Norwich office?

Strutt and Parker Norwich, Compass House, 4 Upper King Street, Norwich, NR3 1HA.

The Trusted Agent

Is this your office? Claim your page.