Trusted Agent profile · Norwich
★★★★★
494 reviews across 2 platforms
Compass House, 4 Upper King Street, Norwich, NR3 1HA
Strutt and Parker's office in Norwich, at Compass House, is rated 4.4 out of 5 across 494 reviews on two platforms, including 55 Google reviews rated 4.8.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Haslemere office
Thank you! We were very impressed by the professional and proactive approach of our estate agent. She kept us fully informed about the progress of the sale, answered our queries promptly and in a straightforward manner. She maintained good relationships with all parties involved in the sale. We felt confident to leave negotiations in her hands. We would recommend our estate agent to future clients.
5/5
TrustpilotExcellent service
In purchasing our new home in Sevenoaks, we had great service and attention to detail from Victoria Rose. Our queries and negotiation were handled with expertise and professionalism.
5/5
GoogleWe purchased a property with the help from Will and Clare from Strutt & Parker. Great knowledge and very professional approach.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Sold our house within a week. Thanks Jilly Wellman!
5/5
TrustpilotExcellent communication
Excellent communication. Tom was a pleasure to deal with and managed the transaction extremely professionally.
5/5
TrustpilotHouse Sale
I have been absolutely delighted by the service provided by Strutt and Parker in the sale of our house, unvarnished and consistent advice, knowledgeable, responsive and thoroughly professional. The sales team is deliberately limited enabling an effective and personal service. Our third experience of selling a house and this one was miles out front. Thank you to S&P Salisbury.
5/5
TrustpilotHighly recommended
Excellent service from beginning to end. We felt we were in safe hands and we achieved the sale price we were looking for, which other agents were doubtful about. Strutt and Parker were confident they had valued the house correctly and our very first offer was on the button, so their instincts were correct. Would highly recommend these agents.
1/5
Googlewe had a terrible experience in selling our house through these guys, we were lied to from the start saying our buyer were "cash buyers" which resulted ins having to drop our sale price considerably. our agent Iian never returned phone calls only just sent text messages. we also paid over £8000 for this poor service. never again
5/5
TrustpilotHouse Sale
Amy McMenemy at the Perth office has been supporting us with our house sale and has been a great support in answering all our many queries. She was always so helpful, pleasant and nothing was too much trouble.
5/5
TrustpilotFirst class service
We approached Strutt & Parker to sell our property as one of two agents. Gina Simpson of Strutts took the lead on the project and showed we really didn't need anyone else. Cannot speak highly enough about her professionalism, enthusiasm and dedication, and to top it off a very nice person. Restored our faith in the estate agent profession. First class!
5/5
TrustpilotSevenoaks branch
Sevenoaks branch - Victoria, cracking communication and very knowledgably. Also very reassuring when we got to critical points but always told you as it was which was good.
5/5
TrustpilotExcellent work, S&P Fulham Sales
I recently sold my property in Fulham with Strutt & Parker and I wanted to thank their Sales team and Harry Parson in particular for all the help and support throughout the process. Harry got me a good price as soon as the lockdown got lifted in May 2020 and stayed very engaged with the buyer, both solicitors and myself until completion.
3/5
TrustpilotVery friendly staff but some room for improvement
Very friendly staff. However we had to correct and re-write quite a lot of the sales brochure to correct errors. Greater background and checking of prospective purchasers would have helped plus more proactive post viewing feedback and follow up. Achieved a good sale price in the end though.
5/5
TrustpilotGreat Purchase in Sevenoaks
Victoria at the Sevenoaks branch marketed a property we purchased.Although not technically 'our' agent as she was marketing the property we purchased, rather than were selling, she went truly above and beyond to help us get the transaction through. Phoning up and down the chain to unblock situations when they got stuck, just amazingly proactive. We were really impressed
5/5
TrustpilotExcellent service
Excellent service, bespoke, friendly, and last but not least, efficient...Excellent, personal service. Charlotte and Katie are a real professional team: good listening skills to tailor your needs, very efficient in solving problems, making your renting experience as simple as valuable. They are far from the ”cliche” of many estates agents. I will definitely recommend them, and use them again.David
5/5
TrustpilotStrutt and Parker Perth
I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.
5/5
TrustpilotService was excellent from the start
Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.
5/5
TrustpilotGot shown around a flat that turned out…
Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.
5/5
TrustpilotWe have recently sold our property with…
We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.
5/5
TrustpilotSomeone you can trust
Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.
5/5
TrustpilotAs a house buying virgin i have utmost…
As a house buying virgin i have utmost confidence in the service i received from the team at Strutt and Parker Salisbury. Sarah Cull and Fiona have been nothing but helpful, kind, efficient,omni-available and sympathetic. Thanks to them the entire procedure has been positive and succsessful. I thank them and would rate them with total impunity.
5/5
TrustpilotResponsive, communicative, and helpful
We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.
5/5
TrustpilotAmazing communication
We're still in the process of purchasing through Strutt and Parker, but the communication from Izzy at the Banbury office while we go through this process has been amazing. She's been beyond patient with my annoying questions and nothing has felt like too much trouble, she really is making the whole process a lot easier. Highly recommend!
1/5
TrustpilotBAD PROPERTY MANAGEMENT
Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.
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