5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
Trusted Agent profile · Norwich
Savills Norwich reviews
★★★★★
1,890 reviews across 2 platforms
4 St Andrews Hill, Norwich, NR2 1AD, NR2 1AD
Savills's office in Norwich, at 4 St Andrews Hill, is rated 4.2 out of 5 across 1,890 reviews on two platforms, including 123 Google reviews rated 4.8.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 23 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GooglePurchased a lovely house in Little Melton with Savills. Great experience from start to finish, especially from Tamara who was fantastic. Very helpful and knowledgeable which really made the difference! Would definitely use Savills again.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 23 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 23 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 23 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
GoogleExcellent team, thank you! Louie and Anna at Savills Norwich helped us to buy a very complicated property, by making the communication really easy all throughout the process. We felt well supported all the way, and would recommend them.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
GoogleThe sale of our house was dealt with by Louis de Soissons and the Savills Norwich team with total professionalism throughout. We felt very well looked-after and would highly recommend Savills as a top notch estate agency.
5/5
GoogleIt was a pleasure to sell our house through the Norwich Savills office. We were kept informed at all times. Ben and his staff were polite, professional and courteous.PositiveProfessionalism
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 23 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
5/5
GoogleWe had a great experience with Savills. Kathryn and the office staff were friendly and efficient. Thank you so much.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 23 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
Trustpilot⭐⭐⭐⭐⭐
Agent replied · 23 June 2026
Thank you for your kind words and for taking the time to post a review, Scott. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
5/5
GoogleMike Rix has to be the nicest estate agent I have ever dealt with - professional, considerate, fun and very knowledgeable! All round great guy. Would highly recommend working with him.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
