5/5
TrustpilotWonderful team
Wonderful team. Superb communication and professionals. Pleasure to deal with.
Trusted Agent profile · Norwich
Savills Norwich reviews
★★★★★
1,882 reviews across 2 platforms
4 St Andrews Hill, Norwich, NR2 1AD, NR2 1AD
Savills's office in Norwich, at 4 St Andrews Hill, is rated 4.2 out of 5 across 1,882 reviews on two platforms, including 115 Google reviews rated 4.8.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
5/5
GoogleWe purchased our period home through Savills, working with Ben and Polly. The team have been professional, prompt and motivated to secure our home - very much working with us to achieve a prompt completion. Our thanks to the Norwich Office.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 23 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills were very professional
Savills were very professional, organised and helpful.
Agent replied · 23 October 2024
Thank you, Jennifer. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
GoogleBen Rivett provided a great service. Achieved my asking price for the sale of my house, managed the negotiation process (which was tricky at times) and ran all the viewings and feedback seamlessly.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 23 October 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 23 October 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 23 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 23 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
GooglePurchased a lovely house in Little Melton with Savills. Great experience from start to finish, especially from Tamara who was fantastic. Very helpful and knowledgeable which really made the difference! Would definitely use Savills again.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 23 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 23 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 23 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
