Savills Norwich reviews

★★★★★ 5/5

Trustpilot

Listened to my requirements and found me an excellent rental

Joshua listened to me when I described the kind of house I was looking to rent, and came back not long afterwards with a very suitable property. He liaised with the landlord and myself, everything went smoothly, and the adminstrative side of things was handled efficiently by Savills office. I was very pleased with how well things went, as I had been looking for properties to rent for some time before contacting Savills.

Margaret · 23 November 2022

★★★★★ 5/5

Trustpilot

Excellent service and experience

Savills has been excellent to deal with from start to finish. Ben Rivett is a great agent and we felt in very experienced and capable hands with him. I wouldn’t hesitate to recommend either Ben or Savills in the future.

Georgina · 28 February 2024

★★★★★ 1/5

Trustpilot

Beware of fraudsters - Savills St.John's wood branch who coerced with the landlord

I like to warn people of Savills (St.John’s wood branch). I rented out a flat in Eamont court in Jan and moved in the beginning of March. Despite stating my health issue(chronic migraine) and asking for details on any planned repair works in the building, Savills and the landlord lied to me and didn’t reveal it. I figured this only in June when I received an email about planned repair works for 5 months from July. When I confronted Savills and the landlord, the landlord repeatedly claimed they were not aware. But later confessed they had received info about the repair works in Jan!!! Further, the break clause that was agreed was manipulated which forced me to live there amidst the noise. If this was not enough, when I moved out, the landlord claimed they had cleaning issues. So, I agreed with Savills on Dec 7th to get the professional cleaners I engaged with at the time of moving out to fix them. On Dec 8th, Savills and Landlord claimed the flat is occupied and the cleaners won’t be allowed. From Dec 7th to Dec 8th, in a matter of less than 24hrs, they claimed the flat was occupied. Today I found out that was a lie. Savills and Landlord together lied to me. I warn people to beware of these fraudsters who trap people!!!

HP · 15 December 2021

★★★★★ 5/5

Trustpilot

Sophie Candlin, Savills.

Sophie Candlin was excellent from start to finish. Facilitated all our viewing requests/times, followed up promptly, answered our questions accurately, and assisted in ensuring that our references were complete within our short time-frame. Thank you Sophie.

William · 12 March 2021

★★★★★ 5/5

Trustpilot

A special thanks to Alice & Laura who…

A special thanks to Alice & Laura who helped to find a higher bid while in a due diligence process with a competitor bid and then made sure there was a quick exchange (they’ve been very effective in dealing with buyers' and lawyers' requests mediating efficiently all the counterpart's needs)

Guido · 20 June 2023

★★★★★ 5/5

Trustpilot

Kirstie was amazing and so was Sam

Kirstie was amazing and so was Sam. These 2 people helped us tremendously with our move. Kirstie helped us every step of the week, gave me great communication and the experience was way more pleasant and helpful than I could have ever imagined. Very happy with EVERYTHING.

Chibesa · 8 September 2023

★★★★★ 1/5

Trustpilot

No Contact

Why does it take 15 days despite daily chasing on line to provide me with contact from their S Goa agent . I wish to both rent and buy a property.

Julie · 16 February 2026

★★★★★ 5/5

Trustpilot

We had excellent service from Chris…EXCELLENT

We had excellent service from Chris Ashman-Adams in the Waterfront Battersea office. He handled all the negotiations for the sale of our apartment smoothly and efficiently and was always available for advice. We confidently recommend Chris and Savills.Norman Bronstein. m

Norman · 27 November 2019

★★★★★ 5/5

Trustpilot

St John's Wood Office

Mr. Aziz Shah at Savillis St John's Wood Office has been extremely helpful. It is the kind of agent that you can really trust when you are looking for an apartment.ThanksSotiris and Dimitra

Sotirios · 1 September 2021

★★★★★ 5/5

Trustpilot

Rolls Royce service

With 3 sales and 1 purchase over the last year I have had the pleasure of working with Savills on many levels both in the type of property and the value range. Throughout each transaction they have performed to a very high level delivering all you can ask of an agent but most impressively with follow up after completion to make sure all has been in order. The whole team are friendly with an excellent sense of humour which helps alleviate the natural stress moments that always come when buying and selling property!Highly recommended.

Mr · 28 October 2021

★★★★★ 1/5

Trustpilot

A house “all included” without part of the furnitures

Just finishing the purchasing of a house with my partner in SE1. Chloe L. , Head of Sale, Wapping, provide a terrible experience. Presenting the house fully furnished during 3 visits, we found out unfortunately the house on the day of exchange was not furnished as we paid for. Her answer has been it’s a “detail” the fact all the furnitures are not included. Well, when we paid her commission and 90.000£ on furniture I don’t think a “detail” is the way to help me. No apology has been made from her or her client. We are now in the middle of taking actions again Savills and her client. I DO NOT recommend her! She did NOT help and after a month I am still not able to just enjoy our new house.

Vanessa · 26 October 2021

★★★★★ 5/5

Trustpilot

Excellent service from Savills

Matt Orchard was our contact at Savills. He was always polite,helpful and on the ball and dealt with any hitches swiftly

Sue · 22 February 2023

★★★★★ 4/5

Trustpilot

The service was predominantly good

The service was predominantly good but occasionally the service was slightly disappointing in that incorrect information was supplied by Savills as it turned out due to incorrect information being supplied to them from the seller's solicitor - this was at times frustrating.

Jak · 11 October 2024

★★★★★ 5/5

Trustpilot

Great service and help

Luke and the team at Savills were brilliant in helping us find our new apartment. We were able to secure our dream place under market value and the entire process has been more than smooth. Definitely recommend.

Jakob · 12 September 2020

★★★★★ 5/5

Trustpilot

Excellent property manager

This is a rating specifically for Tamsin Montague. She has been an outstanding property manager of our rental house in Buckinghamshire. She has been proactive, thorough, communicative and professional throughout all our dealings with her. I highly recommend Tamsin.

Louise · 19 February 2024

★★★★★ 5/5

Trustpilot

I wouldn’t hesitate in recommending Savills if you’re looking to sell or buy a property.

We sold our Cheshire property through Savills and were delighted with the service.

Leigh · 3 October 2025

★★★★★ 5/5

Trustpilot

Great service

Great service, especially Danielle - as ever professional and very helpful on all matters rental. They are the best in sevenoaks and we’ve tried a number of letting agencies.

Bea · 15 March 2022

★★★★★ 1/5

Trustpilot

Terrible experience with the lettings…

Terrible experience with the lettings dept. It appears that they are in cahoots with the landlords they service. In my opinion there are many properties that are not managed properly or safely.If properties are turned over regularly, bad landlords will keep your deposit and the agency are happy as they get another admin fee for the next tenant. Really unscrupulous! Currently building a website so tenants can review agencies and landlords. Seems unfair that landlords can request references from past landlords yet tenants don't have the same privilege. Avoid Savills, they are not interested in you, in my experience. Will never use again.

Mario · 20 September 2021

★★★★★ 5/5

Google

Can highly recommend-Natalie was friendly and extremely efficient to deal with.

Mel · 10 November 2023

★★★★★ 1/5

Trustpilot

Truly the worst experience of my adult…

Truly the worst experience of my adult life. Blatantly (& unlawfully) lied & used coercive unfair business practices to get a property agreed, then lied at every turn thereafter, completely mismanaged and abdicated their responsibilities, didn’t keep agreements or their word, cost me thousands and thousands of pounds and months of unspeakable acute stress for a property that was uninhabitable, and took no responsibility for anything. Was forced to have to rent elsewhere and pay for two properties as a result of their fraud, deceit and bullying. Even my seasoned solicitor is appalled by their outrageous behaviour and conduct. Avoid at all costs. If possible to give no stars I would.

LP · 27 August 2021

★★★★★ 5/5

Trustpilot

I had a very difficult transaction as a…

I had a very difficult transaction as a seller. The property had been vacant for a few years after a major renovation and left some open permits so when the offer was accepted, I had a nightmare trying to put all docs together. Marius had stretched way beyond his role and helped significantly. It was a lengthy process with unlimited documents to provide and Marius didn't quit. He helped me through this entire process. Thank you, Emma and Marius, to make this happen.

QD · 27 August 2021

★★★★★ 1/5

Trustpilot

Scamed at Fletton Quays "car park misled "

I bought a duplex at Fletton Quays with a Savills sales assistant I have made a mistake of trust her, I even used PCS as her recommended, unfortunately I received all paper work one day before completion and have not occurred to me that they would change the car parking plans, now I stuck with a car park that is totally different from what was sold and show Savills and the sales assistant answers were, sorry nothing we can do, lessons learned, never ever buy from Savills again and never trust anyone , Byers please be aware.

Rosie · 23 August 2021

★★★★★ 5/5

Trustpilot

Transparent, Professional, and Responsive

Zoe and the Savills team helped make our relocation from the US an absolute breeze. They were so responsive and transparent throughout the entire process, and provided so much useful information from the outset for what we could anticipate throughout the letting process and getting moved into our flat. The team was very helpful in navigating our first experience with renting a flat in the UK, and they were very flexible about accepting alternative documentation for ex-pats who didn't yet have records in the UK. The icing on the cake is that we absolutely love our flat -- it's much nicer and larger than we would have ever imagined a flat in Zone 1/2 could be. We would absolutely recommend working with the Savills team.

Lindsey · 11 August 2021

★★★★★ 5/5

Trustpilot

Excellent post offer service

Millie and the team were excellent. I do not think we would have got through to completion if it wasn't for the level of service they provided. Even following completion they were extremely helpful. I would highly recommend.

Claire · 24 January 2020