Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotVery professional for booking in…
Very professional for booking in process.Day 1 surveying, Day 2 report is out and received. Level 2Report is detailed. And inspected to the area I specifiedIf the report could be a little bit more information would be helpful.Report has a fair bit of default sentences.
Mr · 21 July 2021
Agent replied · 16 June 2024
Thank you for taking the time to post your feedback.
★★★★★ 5/5
TrustpilotVery courteous calling us when survey…
Very courteous calling us when survey was completed and informing us of findings. Very thorough. Would recommend.
R · 22 March 2024
Agent replied · 16 June 2024
Thank you for the recommendation, much appreciated.
★★★★★ 5/5
TrustpilotExcellent service
Everyone I came in contact was very helpful and understanding to my needs, I was also very impressed with the speed in which the report was completed after inspection and returned to me. Thank you.
Mrs · 23 November 2022
Agent replied · 16 June 2024
Thank you for taking the time to post your comments, Mrs Warren. We really appreciate your feedback :)
★★★★★ 5/5
TrustpilotVery happy with speed and contact from…
Very happy with speed and contact from company
Gareth · 22 August 2024
Agent replied · 29 August 2024
Thanks for your feedback, Gareth. Much appreciated.
★★★★★ 5/5
TrustpilotVery prompt service
Very prompt service. Any queries acted upon immediately.
Mrs · 16 August 2024
Agent replied · 23 August 2024
Thank you for the 5 stars, much appreciated.
★★★★★ 5/5
TrustpilotEasy to use service
Easy to use service, very detailed survey report and was able to speak to the surveyor following the report to clarify some issues with the house. All completed in a very quick turnaround.
Tom · 31 December 2022
Agent replied · 16 June 2024
Many thanks for your feedback, Tom! We really appreciate you taking the time to post your comments :)
★★★★★ 5/5
TrustpilotVery good surveyor
Very good surveyor, report received was very detailed, and contact with staff members was always great. highly recommend
Anna · 8 February 2024
Agent replied · 16 June 2024
Many thanks for the recommendation, Anna. Your comments are much appreciated.
★★★★★ 5/5
TrustpilotI would recommend this company
I would recommend this company, every thing was done to a high standard.
Happy · 9 May 2024
Agent replied · 16 June 2024
Great comments, thanks Susan!
★★★★★ 5/5
TrustpilotSurvey
From the start to the finish was a very good experience. I received a very well documented survey and was great value.
Martin · 19 April 2025
★★★★★ 5/5
TrustpilotHomebuyers level 2 survey
Good price. Honest discussion around survey needs, not trying to up sell. Survey completed in good timescale and report provided within 24 hours.
Lorretta · 16 September 2023
Agent replied · 16 June 2024
Thank you your comments, Loretta. Much appreciated!
★★★★★ 1/5
TrustpilotNeed to sort the website out
Need to sort the website out, almost impossible to look at properties, seen a bungalow for sale for the past couple of weeks while visiting my dad, had a look online but can't find a thing, possibly lost a viewing and sale.
Mark · 27 August 2021
Agent replied · 16 June 2024
Thank you for your feedback Mark. We're sorry you couldn't find the bungalow you were seeking on our website. However, please be aware we are currently undergoing a website redesign to produce a new website that will provide a better user experience and better serve our customers.
★★★★★ 5/5
TrustpilotVery quick turnaround..Really good…
Very quick turnaround..Really good report..Could not fault the service or cost.
Justin · 29 May 2024
Agent replied · 16 June 2024
Thanks for the feedback, Justin!
★★★★★ 5/5
TrustpilotAn excellent service was provided
An excellent service was provided. We contacted them and an appointment was booked for shortly afterwards. The survey was thorough and was sent to us within a few days. It was effortless and we honestly couldn't fault them. Thank you very much.
Mrs · 14 July 2021
Agent replied · 16 June 2024
Fantastic feedback Jayne, thank you for taking the time to post!
★★★★★ 5/5
TrustpilotGreat service
Great service! Quick and easy experience.
Ellie · 14 August 2024
Agent replied · 23 August 2024
Thanks for the 5 stars, Ellie. Much appreciated.
★★★★★ 5/5
TrustpilotThe report came within the timeframe…
The report came within the timeframe given, and was very detailed and informative. The surveyor offered further support and advice once we received the report
Customer · 2 July 2023
Agent replied · 16 June 2024
Thank you for your feedback, Mark. We really appreciate it :)
★★★★★ 5/5
TrustpilotVery fast and efficient
James · 12 September 2024
Agent replied · 16 June 2024
Great comments, James. Thank you for taking the time to post your feedback, we appreciate it.
★★★★★ 5/5
Trustpilotspeedy prompt and efficient
speedy prompt and efficient, excellent report which arrived the day after the survey
Diane · 17 March 2024
Agent replied · 16 June 2024
Thank you for your feedback, Diane. Much appreciated.
★★★★★ 5/5
TrustpilotCompetitively priced and kept informed…
Competitively priced and kept informed through the process. Easy to arrange with no hassles. Detailed report received.
Sharon · 14 December 2023
Agent replied · 16 June 2024
Fantastic feedback, many thanks Sharon. Much appreciated!
★★★★★ 5/5
TrustpilotHighly recommended.
The survey was carried out on the Friday and the report through on the Monday. Excellent service.
Laura · 8 December 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your comments, Laura. We really appreciate it.
★★★★★ 5/5
TrustpilotHighly recommended
Professional, effective and efficient from first contact through to receiving the survey report. Superb service, excellent communication, highly recommended.
Elaine · 22 October 2023
Agent replied · 16 June 2024
Thank you for your feedback, Elaine. Very much appreciated :)
★★★★★ 5/5
TrustpilotGood service
Good service Report came back within 10days Covered all that we required
Julie · 22 March 2024
Agent replied · 16 June 2024
Great feedback, thank you Julie!
★★★★★ 5/5
TrustpilotGreat
Great! Attention with details and feedback on time.
Customer · 30 May 2024
Agent replied · 16 June 2024
Thank you for your feedback, Carolina!
★★★★★ 5/5
TrustpilotListed building bespoke survey.
Easy to contact, helpful, and rearranged our survey to an earlier date after a cancellation which was really helpful. The price for a bespoke listed building survey was reasonable and we were pleased with how thorough the final report was.
Mrs · 15 June 2021
Agent replied · 16 June 2024
Great feedback Mrs Rozier; thank you for taking the time to leave your comments.
★★★★★ 5/5
TrustpilotEasy to book and very competitive…
Easy to book and very competitive price.Surveyor arrived on time and a detailed report followed very soon.Highly recommended.
Guntach · 1 November 2023
Agent replied · 16 June 2024
Thank you for your recommendation! Much appreciated :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.