Trusted Agent profile · Norwich
★★★★★
2,358 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,358 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
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The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotReliable and skilled property salesman
I had the pleasure of working with Mr. Liam Upton on a recent property viewing and I couldn't be happier with the experience. His knowledge of the property were impressive, and his communication throughout the process was excellent and made us feel comfort. I highly recommend Mr. Liam Upton for anyone looking for a reliable and skilled property salesman.
5/5
GoogleMatthew Lee has excellent knowledge on the local area and was efficient with answering any questions for a property that my partner and I had shown interest in. Thank you for your help!
5/5
GoogleJames H was both friendly and knowledgeable during our viewing, addressing all our questions. He took a genuine interest in our property search, asking about our key criteria and what we were looking for. Highly recommended!
5/5
GoogleAs first time buyers, minors and Brady have been professional and supportive through the whole playing process. Lauren Newby in he after sale team has been fantastic. She has been supportive and approachable for the whole process. She is easy to talk to and has been a pleasure to have guide us. Megan and Steven Field
5/5
GoogleGreat experience from start to finish. Special thanks to Rosie Turley for all the aftersales help! Highly recommend!
5/5
GoogleMinors and Brady have been great to deal with especially Lauren Newby. Many thanks once again! 😀 …
5/5
TrustpilotViewing with Steven
Had a viewing at a flat with Steven. He was really helpful and provided answers to all questions I had and even suggested few tips since I was new to renting. Had a great overall experience with Steven at M&B.
1/5
TrustpilotNot a great experience
Not a great experienceWill book in viewings then not show up, this happened to us twice.Will get people through the door but not always suitable peopleThey soon turn to being rude when they don’t get their own way. Currently in the process of removing our property
5/5
TrustpilotVery good service and presentation
James did a very good job on showing us few properties in Norwich, It was our first time in the city and he provided some very useful informations about the various areas which have definitely helped in our decision making process.
5/5
TrustpilotExcellent service!
Liam showed us around two properties, was very knowledgable and answered any questions we had with no hesitation. He made an effort to make our first time viewing properties a great experience and made sure we got all the information required to take away with us. Has helped us make a great start to getting on the property ladder!
5/5
TrustpilotHannah was helpful in all aspects of…
Hannah was helpful in all aspects of the viewings
5/5
TrustpilotMinors and Brady have been very…
Minors and Brady have been very attentive, from the viewing process to discussing next steps. The communication has been more than impressive! I am early in the process but taking the guidance of Macey Wright I trust it will be very smooth.
5/5
TrustpilotMinors and Brady manage my rental…
Minors and Brady manage my rental property for me absolutely fantastic service. Sonya balls does a very good job of sorting out any issues that may arise like maintaining the property or finding new tenants all in all I'm very happy.
5/5
TrustpilotFriendly and professional
Erica was punctual, friendly and professional.
5/5
TrustpilotRosie
Rosie, at Minors and Bradey Unthank Road, was fantastic, every step of the way. Always available, or returned emails fast. Totally on the ball, chasing where necessary, and keeping everyone, in what was a complicated chain informed. She went above and beyond, making the whole experience of buying our home seamless Brilliant! Thankyou Rosie.
5/5
TrustpilotA great viewing
Hannah Graver provided me with a brochure (not all estate agents do!), and then showed me around the house, answering all the questions I had. She left me when I needed to see the garden and rooms on my own, and agreed to arrange a second viewing if necessary. It was a pleasure to meet her.
5/5
TrustpilotI had the pleasure of meeting Hannah…
I had the pleasure of meeting Hannah who showed me round four properties , very helpful making sure I had all the details on the properties & always asking if I had any questions on the properties she could help me with .
5/5
TrustpilotA really professional and friendly service
A really professional and friendly service!They put me at ease and did not make me feel pressured into using their services. They even gave me good advice about getting as many estimates for my property as possible, from different estate agents, before settling on a figure.Kirsten Stimpson and Karol Wengrzik have been amazing!
5/5
TrustpilotGood service all round
We visited a property for the second time to get a better idea of whether or not it was the one for us. I would like to commend Liam Upton on the quality of his professionalism, knowledge and personable manner. He had exactly the right mix of being on hand to answer questions without being at all intrusive.
5/5
GoogleMy partner and I have had a lovely experience with Amber, viewing properties in Norwich. She's been super informative, helpful, transparent and really friendly! As well as giving lots of information about the properties, she's imparted plenty of local knowledge and hasn't made us feel pressured, just informed and in good hands. Would definitely recommend!
5/5
TrustpilotBeth was fantastic throughout my…
Beth was fantastic throughout my process,very helpful so thank you!
5/5
TrustpilotA Perfect Experience.
Absolutely faultless experience through and through, Macey took care of our purchase incredibly well and reassured us every step of the way. Would not go to anyone else in the future.
5/5
GoogleWe had a viewing with Charles today, he was so professional and was able to answer all of our questions! We immediately felt at ease with him and his contact with us afterwards was prompt😊 …
5/5
TrustpilotWe recently viewed a property which we…
We recently viewed a property which we really love! We was shown round by Steven, he was very welcoming and very informative. Me and my partner really appreciated the effort he made in showing us around and being really friendly with us, thankyou Steven! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
