Trusted Agent profile · Norwich
★★★★★
2,366 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,366 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
Trustpilothouse purchase
Thanks to Minors and Brady for their help towards a smooth, simple house purchase. their courtesy and patience was very welcome. Special gratitude to Jessica kemp in after sales, for being in constant touch and being 'oil in the wheels' of the smooth conveyancing. Steve and Janice Hammond.
5/5
TrustpilotThoroughly Recommend
Had a couple viewings with Magenta, she was very friendly and attentive. Answered any questions we had very well and allowed us to roam around and examine the properties. Thank you very much Magenta and we look forward to viewing more properties with this company.
5/5
TrustpilotOur experience on property search for…
Our experience on property search for first time buyer was simply amazing with Macey Wright. Informative, polite and friendly. Thank you for the help we couldn’t have had such an easy experience if it wasn’t for the support! 😁
5/5
GoogleExcellent service from Connie Staf. We were very pleased with her efforts and communications. Thank you!
5/5
GoogleAmber was friendly, professional and great at relaying and communicating information, amazing service!
5/5
TrustpilotVery good and patient
Great team all around. Specially Jessica Kemp. She was very patient. And always communicating well.And this was across 2 different branches. Que quality of customer service never lowered.Would deal with them again in a heartbeat.
5/5
GoogleRosie Turley been very helpful throughout my house purchase and has kept the ball rolling through out the process between all the parties.
Hi Waqar, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotEllie agent who showed me property.
Ellie, was punctual, efficient, knowledgeable and very open to discussion. She was genuinely interested in my situation and willing to find out more details of the property we viewed together. She had done her homework and knew about the current housing market. We had mutual respect.
4/5
TrustpilotNo real problems experienced apart from…
No real problems experienced apart from a viewing being cancelled at last minute due to staff emergency. Apart from that Jessica updated me on a regular basis and any queries were responded to promptly and the final push towards meeting deadline completion date was addressed professionally.
5/5
GoogleRosie Turley provides a fantastic service. She is friendly and always responds incredibly quickly. We are very grateful for her help and kind manner.
Dear Chelsea, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our lovely colleague Rosie, she'll be so pleased to hear your kind words. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie helped us with our sale and was excellent throughout. Great communication and advice. She’s a professional with a great friendly approach. Thank you
Dear Laura, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our lovely colleague Rosie. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotIncredibly Helpful!
Sophie Wright showed us round 7 properties last week, she was incredibly helpful and knowledgeable about each location and answered all the questions we had, It was a really lovely experience and she was incredibly respectful of all the tenants - couldn’t recommend her enough!
5/5
GoogleWe have just completed our sale with Nagilla who facilitated a swift and efficient process. Minors & Brady have an excellent team from the first interaction to the conclusion of our sale, the photography was of a notably high standard. We were kept informed at every stage with prompt and effective communication.
5/5
TrustpilotSteven and Sam (wroxham)
Steven from the wroxham branch was amazing! So kind and so helpful. He went above and beyond for me and my family! Sam as well from the wroxham branch was so patient and helpful and made the whole move and lettings process so smooth and seem less. Thank you both so much!
5/5
TrustpilotHunton Road - Hannah
Hannah's performance in guiding me through the house was truly outstanding. Not only was she punctual, but she also displayed exceptional preparedness by being ready to showcase the property before my arrival. Moreover, her communication skills were truly commendable, as she effectively conveyed all the necessary information while maintaining a high level of politeness throughout the entire tour. 5 stars, Ash.
5/5
GoogleI was supported to the highest standard by Rosie Turley in the after sales team. Rosie coordinated correspondence between all parties involved in the sale to ensure it went smoothly and as quickly as possible. Communication was fantastic. I am very grateful for the care and service I received.
5/5
TrustpilotThank you Erica for being knowledgeable…
Thank you Erica for being knowledgeable and helpful on our viewings.
5/5
TrustpilotFriendly and helpful
Minors and Brady was helpful.Beth was help me to find my first home in UK.
5/5
TrustpilotVery polite and friendly
Hannah was so good showing me around a property yesterday. Very polite and very helpful.
5/5
TrustpilotHighly recommend
Macey at the lowestoft branch had looked after me very well. Good communication and punctual calls made me feel important.Choosing an estate agent is a big issue and Minors and Brady have given clear advice and secured a sale at a price I am happy with.
4/5
TrustpilotJero was personable
Jero was personable, likeable and was able to provide us with all the information we required.
5/5
TrustpilotMy thanks to Cass for making the…
My thanks to Cass for making the purchase as smooth as possible.
5/5
GoogleRosie and Minors and Brady were excellent at helping the sale of the property we bought to go through. Would thoroughly recommend.
5/5
TrustpilotI had to come away from a not so good…
I had to come away from a not so good agent in Norwich because they were bad - i review many agents and decided to try Minors and brady and they have been amazing I am at the beginning of the first tenancy with them but so far and on full management they have done everything they have said thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
