Trusted Agent profile
★★★★★
1,977 reviews across 2 platforms
1 Rowland Place, Green Lane, HA6 1AA, Northwood HA6 1AA
Savills's Northwood office at 1 Rowland Place is rated 4.2 out of 5 across 1,977 reviews on two platforms, including 173 Google reviews rated 4.8. The 1,804 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Northwood office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you
From the start, working with Christianne has been an absolute pleasure. Her professionalism, knowledge, and dedication set a new standard for what great estate management should look like. Every detail of our experience was handled with care, integrity, and genuine enthusiasm.
Thank you so much for your review, Lucas. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotI have had Savills as my property…
I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.
Thank you so much for your review, Anastasiya. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotElliott Jones was very helpful
Elliott Jones was very helpful. The information we required arrived quickly and his liaising with others in the team on our behalf was effective. He is also very nice to work with.
We are so pleased that everything worked out successfully for you, Clare. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotA great experience
Chris and Emma at Savills Exeter have been great to deal with during our recent home relocation. They were professional, effective, reliable, clear, straight forward and efficient in everything they did but they were also friendly, thoughtful, responsive and really easy to work with. They were great at listening and understanding our situation as it evolved and changed and always ready to help with answers and suggestions when needed. Moving home can be a roller coaster of ups and downs but working with Chris and Emma and knowing we could rely on them to helpful and straight forward was a massive help and I am happy to be able to thoroughly recommend their services.
Thank you for taking the time to leave feedback, Philip. We’re so glad that you appreciate Chris and Emma/ we’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
5/5
TrustpilotFiona Withers is a star.
Fiona Withers has been our property manager for many years. She is consistently quick to respond, make good recommendations, and liases well between ourselves, the tenants, and with contractors. She is a star.
Thank you for taking the time to review our service, Nick - feedback is always incredibly helpful. I’m delighted that we met your expectations.
1/5
TrustpilotThreatening letter full of lies!
First time hearing of these is a "final warning" letter through my door from "Kevin Donohoe - Head of Asset Strategy, Planning and Delivery". Claiming they need to do a survey on my house and that their "records indicate" I have "refused them access" - NO one has knocked on my door about a survey! Claim they have tried to contact me via phone, letter etc and that I'm in breach of my tenancy and threatening to kick me out and legal proceedings, but I've had NOTHING from them until now! No letters, no calls, no one knocking on my door! This is absolutely disgraceful! I called and spoke to a nice lady, she was understandanding and apologetic, told me I should have had letters and stated a number of people have complained they've not recieved letters from them either so there's something wrong with the mailing system. She assured me I wouldn't lose my home - obviously, as I've not done anything wrong.
Thank you for taking the time to share your experience. We’re very sorry for the worry and frustration this caused you, that is certainly not the experience we want any of our residents to have. We understand how upsetting it must have been to receive a “final warning” letter when you had not previously been contacted or made aware of the need for a survey. You are absolutely right that this should not have happened, and we acknowledge that there appear to have been issues with previous correspondence not being received. Thank you again for bringing this to our attention, and we appreciate your willingness to cooperate moving ahead.
1/5
TrustpilotYou are the agents/managing company for…
You are the agents/managing company for Grand Junction retail park in Crewe. You employ Premier Park Ltd to manage that car park who take great delight in sending invoices for non existent infringments. You are aware that this parking company are members of the BPA and they declare that they ‘abide by the BPA terms and conditions’. Well let me tell you, Savills, they do not.There is set down in the BPA how disabled motorists are to be treated. How and where signs are to be placed.(section 4..a, b, c and d. There are NO SUCH SIGNS at Grand Junction and despite me writing and asking Premier Park no less than four times the location of these sign, they will not respond. They are in breach of the BPA. They are also in breach of the EQUALITY ACT 2010. Any person who requires disabled parking does not need a Blue Badge. My carer park in one of these spaces..who themselves under the act is disabled. I am disabled and a blue badge holder. Apparenly on one day when the weather was awful….gales and raining, my carer..in an attempt to get me into my wheelchair and out of the rain as quickly as possible, did, ‘apparently’ not display my badge in a position on the windscreen to suit the person going around the car park looking for ‘victims’. It was lodge in the side window.Premier Park acknowlege I have a blue badge, but still want £170 off me even though I, under the EQUALITY ACT 2010 do not have to display such a badge. My MP is involved and is investigating this company. I, will let this go to court if this is what your management company decide to do and I will call Savills as a witness to explain to the Judge why you allow this under hand company target disabled people in this way.YOUR INTEREST AND OVERWHELMING CARE IS NOTEABLE BY YOUR TOTAL LACK OF RESPONSE. SHAME ON YOU!!!!
Thank you for your feedback, we have been in touch with Premier Park for additional context, and we would like to resolve this as a matter of priority. Could you please email your details to us at socialmedia@savills.com so we can fix this with our sincere apologies.
5/5
TrustpilotSavills are the best
Savills have been truly amazing in this very long journey we have had to buy our beautiful home. Jamie and Sarah were nothing but patient and encouraging when things were not going well. The thing that sticks out for me is how nice they were.....not like the Estate Agents I remember from years ago who basically just wanted to sell the house and get their commission. Jamie cared about us as people and if you ever need to sell your house (or buy one) you cannot do better than SavillsThank you to Jamie & Sarah we love our new home
Thank you for your lovely review, Jackie. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotI recently ended my 4-year lease of an…
I recently ended my 4-year lease of an apartment that was managed by Savills. My experience was great - I found the apartment that met all my needs quickly and throughout my stay all issues were being resolved and attended to promptly and professionally. In the past year Angus helped me quite a lot, for which I'm very grateful. Highly recommend!
Thank you for your feedback, Olena. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
TrustpilotGreat Service
Many thanks Ritesh for all your help, prompt replies and advice
Thank you for your lovely review, J Kerr. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotExcellent service from start to finish
Savills and Gabriella in particular have been very helpful every step of the way throughout the whole process. I was the buyer in this property purchase transaction, and although Savills were obviously representing the seller, I feel they have been fair and constructive when we hit some roadblocks along the way and they facilitated the dialogue, which was much appreciated. Gabriella is energetic, straight to the point and efficient but also very perceptive and supportive, which is a great combination. She will also go the extra mile to find the answer to any request/ question you may have. Wouldn't hesitate to recommend and would definitely use their services again.
Thank you, AB, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotFantastic Experience with Stephanie at Savills
I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!
We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotHighly professional organization
Highly professional organization. I had an estate agent prior to Savills who was just awful, so I have a very good like for like comparison and the difference was night and day. Savills was responsive, professional, and efficient. If you're a tenant I would recommend looking for a flat that they manage. If you're a landlord, your property will be much better looked after with them than others out there.
We are so pleased that everything worked out successfully for you, AAM. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat service thanks to Jack
We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.
Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotI had a fantastic experience during my…
I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!
Thank you for your feedback, Will. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
Trustpilot5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotClaire Newbury Excellent
I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.
Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
5/5
TrustpilotHelpful and Prompt and Great Reah
We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.
5/5
TrustpilotOutstanding service from Chloe at Savills Tunbridge Wells
Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.
Thank you for your kind words and for taking the time to post a review, Jan. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
1/5
TrustpilotWhat a terrible untrustworthy company
What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.
Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused. Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).
5/5
TrustpilotSupportive Staff and excellent service
I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.
Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
Trustpilot“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described. Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case. We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
5/5
TrustpilotThank YOU - Antony and Savills
It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!
Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotMillie was so helpful and extremely…
Millie was so helpful and extremely accommodating when it came to our property search. Thank you.
Thank you so much for your review, Kim. It's much appreciated. If you need anything further please don’t hesitate to contact us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Northwood office has 1,977 reviews across two platforms: 173 on Google, 1,804 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Savills Northwood is rated 4.2 out of 5 across all 1,977 reviews, and 4.8 out of 5 on Google from 173 reviews, checked 9 October 2026.
Savills Northwood, 1 Rowland Place, Green Lane, HA6 1AA, Northwood HA6 1AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
