Every review we hold for the Northwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought a house that was sold by Royal Fox and they were fantastic! As a first time buyer, I was a little confused and worried about the process, but Nigel and Josh were brilliant. They rang me every week or so to give an update from their side and check how I was getting on with my solicitor's and even gave me some advice on how to handle things. The move started to drag a little and I got a little disenchanted with the process, but the one bright point was Nigel and Josh and the care and attention they took throughout it all.
As a buyer, it really impressed me that they took such an interest in me and my side of things despite me technically not being their clients. I have mixed experience with estate agents, but Royal Fox is at the top of the list! They will be my first choice for any further business and, for any fellow buyers, I would saying seeing Royal Fox representing a seller should be a big green flag.
Grant · 14 February 2026
★★★★★ 5/5
GoogleA big thank you to Nigel and Josh for making the whole process of selling my late father’s house so easy and stress-free. Their friendly, no-pressure approach really made a difference, and they kept me in the loop with viewings and offers every step of the way. Thanks to their efforts, everything moved quickly and smoothly, and I’m sure the new owners will be really happy in their new home. I wouldn’t hesitate to recommend Royal Fox Estate Agents to anyone buying or selling in the Northwich area.
Mike · 14 October 2025
★★★★★ 5/5
GoogleAfter a bad experience with Purple Bricks where I wasted 4 months, I contacted Josh at Royal Fox. If you are selling or buying, go straight to Josh and Nigel at Royal Fox. What a difference in customer experience. First class, approachable and updated me regularly on viewings and feedbacks. Don't make the mistake I made. House sold, quickly efficiently with Royal Fox and cannot recommend them highly enough. Good price, well worth it. Don't be fooled by the other so called free agents, they offer nothing but an over inflated valuation, and very little or no customer service or feedback whatsoever. Thanks Josh and Nigel
Phil · 27 April 2024
Agent replied · 25 August 2024
We really appreciate your excellent review, customer service is a the top of our priorities.
★★★★★ 5/5
GoogleAfter a bad experience with Purple Bricks where I wasted 4 months, I contacted Josh at Royal Fox. If you are selling or buying, go straight to Josh and Nigel at Royal Fox. What a difference in customer experience. First class, approachable and updated me regularly on viewings and feedbacks. Don't make the mistake I made. House sold, quickly efficiently with Royal Fox and cannot recommend them highly enough. Good price, well worth it. Don't be fooled by the other so called free agents, they offer nothing but an over inflated valuation, and very little or no customer service or feedback whatsoever. Thanks Josh and Nigel
P · 12 April 2024
Agent replied · 8 December 2024
We really appreciate your excellent review, customer service is a the top of our priorities.
★★★★★ 5/5
GoogleI bought my first house using Royal Fox and I had a really good experience. Mainly dealt with Josh, however had a few calls with Nigel too. They were both very approachable and professional. Josh had a lot of patience and a calm approach when the stress kicked in. He would guide and reassure whilst remaining transparent about the process and any deadlines. Stayed on top of the game, communicating with all parties as required in a timely manner. I only have good things to say about my experience using their services.
Sonia · 27 February 2024
Agent replied · 25 August 2024
Thank you Sonia for the review, Josh will be very happy to receive these lovely comments.
★★★★★ 5/5
GoogleFantastic experience with such a friendly and professional estate agents. Josh, Nige and the team were a pleasure to deal with and I’m so glad we chose to sell our home with them. They made everything easy, provided regular updates and were never too busy to take a call at any time. By far the best estate agents in Northwich.
L · 14 October 2025
★★★★★ 5/5
GoogleI used Royal Fox when selling my house. Nigel and Josh made it such an easy process keeping me updated throughout the sale. I would highly recommend them. No issues at all 10/10. Thanks again Royal Fox
Keith · 14 March 2026
★★★★★ 5/5
GoogleI recently sold my property with Royal Fox and I don't think I could have made a better decision. From the get go, Nigel and the team were so accommodating and ensured I had all the information I needed to may the right decision about my home. When it came to the selling process, everything ran very smoothly and I was given regular updates each week as to how the sale of my house was progressing. I felt heard when working with the Royal Fox team and felt nothing was too big or stupid to ask, which was incredibly reassuring as this was the first time I'd sold a house. I couldn't recommend them enough - extremely friendly, good-humoured and helpful throughout! If you live in Northwich and are looking for an estate agent to use, look no further, you'll be in safe hands from start to finish. Thank you Nigel, Josh and team for looking after me so well and selling my first house with no issues!
Hope · 3 October 2022
Agent replied · 31 May 2023
Hope, it was an absolute please looking after your sale, thank you ever so much for the 5 star review.
★★★★★ 5/5
GoogleWould highly recommend Royal Fox to anyone looking at buying and/or selling a home!
My wife and I were fortunate enough to have Josh look after us from start to finish in our house search and sale.
We fell in love with a property and decided we wanted to go ahead and make an offer. Our house was not on the market and Josh came around the next day, took photos and got all the information needed, then had an advert online the next day.
We were fortunate in that our house sold quickly so we could go ahead with our purchase.
Josh regularly checked in and assured us along the way.
We’re extremely thankful for the care, understanding and knowledge shared by Josh and the Royal Fox team. Thanks again!
Hartford · 14 March 2026
★★★★★ 5/5
GoogleWe genuinely couldn’t have asked for better support from Josh and Nigel at Royal Fox Estate Agents. From our very first conversation, they made us feel completely at ease and confident that we were in good hands.
They were proactive, reassuring and always just a phone call away when we needed clarity or an update. What really stood out was how much they cared, nothing felt transactional. They understood how important this move was for us and handled everything with patience, professionalism and a great sense of humour when we needed it most.
Buying and moving home can be emotional and stressful, but Josh and Nigel helped steady the ship and kept things moving forward. We’re incredibly grateful for their support and wouldn’t hesitate to recommend them to anyone looking for an estate agent who genuinely goes the extra mile.
Thank you both, we really appreciate everything you did for us.
Francine · 14 February 2026
★★★★★ 5/5
GoogleNigel and Josh are great and I would highly recommend them to anyone looking to sell their home.
From the first meeting with Nigel, I knew he was authentic, honest and had our best interests in mind. He didn't inflate our house price, had lots of knowledge of the local market and explained his approach clearly.
As a first time seller, I was naive to just how many moving parts that there could be in our sale. The great thing about Nigel (and team) is that they were always, and I mean always, available to explain what they knew. Not only was the communication appreciated by myself, but also by all the solicitors and other estate agents in the chain, as I know they would rely on him for info too.
In the end our sale was complex, dragged on and made us quite despondent at times. The one thing I never doubted though was that we had the best estate agents representing our interests.
If you're looking for a down to earth, informed estate agent that get things done, you don't need to look further than Royal Fox.
Chris · 14 January 2026
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Nigel and the team over the last 6 months. From day one, all the team at Royal Fox have been friendly, professional, honest and extremely reliable, all of which makes for a superb service.
Throughout the sale we were informed by phone and email of any viewings that were taking place and then often received same day feedback. When an offer was made and accepted the team would update us on a weekly basis and call as they promised they would.
If the sales process began to lose any slight momentum we received a call and were advised how to best manage things to ensure that all parties were happy.
Nigel and his teams transparent approach was so refreshing and they have genuinely been the most competent estate agent I’ve dealt with.
Well done Royal Fox, keep up the excellent work!
Paul · 31 May 2021
Agent replied · 31 May 2023
Thank you so, so much for taking the time out Paul. It really does help us to explain people that we are different. Really wonderful feedback.
★★★★★ 5/5
GoogleAfter a complicated sale, the team were nothing but friendly, supportive, tenacious and professional which resulted in getting the sale over the line in what have been challenging times. I was updated and kept in the loop at every opportunity and felt assured that everything was being handled with the utmost due care and attention. Although my sale at times was a little more complicated than some, the team never added any unnecessary worry. Nigel, Linda and team did a fab job and I would thoroughly reccomend Royal Fox.
Hannah · 31 May 2021
Agent replied · 31 May 2023
Thank you for the fantastic review Hannah, it was a pleasure looking after you and we wish you all the happiness in your forever home.
★★★★★ 5/5
GoogleRoyal Fox is undoubtably the best estate agent in Northwich and definitely the best choice we made (after having 3 previous valuations by people who were in our opinion very unprofessional)
Nigel is outstanding,professional and very efficient and more than honest in his opinion,but honesty works !!! ,he is very switched on and motivated which led to us having three offers on our property within a week.
The girls in the office are always pleasant and kept you updated continuously and never to much trouble to answers any concerns or questions and always working towards pushing the transaction through to completion.
Thank you Nigel and team for your professionalism and complete positive experience.
Judith · 31 May 2021
Agent replied · 31 May 2023
We love it so much when we don't just get a rating, but a full explanation. Estate Agency is so difficult and Covid has made everything so much harder. It is really nice when customers notice how hard we are trying. Beautiful comments. Very grateful.
★★★★★ 5/5
GoogleWhat great service from arranging the first viewing all the way through to completion. It made buying my new property a pleasurable experience. All the team were so helpful chasing up any enquiries I had and keeping me informed of the progress, but a special mention to Viv thanks for everything you did. I also used a solicitor recommend by the Royal Fox, again they were so helpful and very competent compared to solicitors I have used in the past. I would definitely recommend this business. Thanks again
Kat · 26 August 2020
Agent replied · 25 August 2024
Wonderful comments Kathryn. Thank you so much for taking the time to leave them for us.
★★★★★ 5/5
GoogleNigel and Josh were fantastic in the sale of my property! Kept me updated on the process and ensured everything went smoothly! Would highly recommend using Royal Fox! Thanks so much for everything you did!
Amy · 14 November 2025
★★★★★ 5/5
GoogleNigel and his team at Royal Fox have been absolutely fantastic with their warm friendly honest and professional approach during our house move.
From day 1, the evaluation Nigel was straight talking direct and so accurate with his evaluation and assessment. Nigel is such a character whom I warmed to immediately and like what he and Royal Fox could deliver for us.
The professional caring lovely ladies in the office, (especially Viv, who I feel I know her personally as as a very good friend) have been patient and calming throughout the process. Viv has been incredible, keeping me up to date with information and progress.
The communications have been spot on. Not too much, not too little.
Nigel I’m sure is proud of his team and I want to endorse this further.
Even on the moving date, I received a lovely reassuring call from Viv to say that the exchange had completed and congratulations. Normally this is the solicitors job, but Viv goes that bit further to give you the comfort and safe hands in one of the most stressful and tiring times in your life (moving house).
So if you are thinking of moving house and need a honest, professional, caring, reliable estate agent who actually care about you (yes they do exist!!!) I couldn’t recommend Royal Fox highly enough.
Dean.
Dean · 31 May 2020
Agent replied · 31 May 2023
Not really sure how to respond to such wonderful comments Dean. Many, many thanks. In a world that continues to go down the automated route, we fight to maintain a local and personal service. It means everything that our customers notice. Thank you again.
★★★★★ 5/5
GoogleI strongly recommend Nigel and the lovely ladies at the Royal Fox, their customer service is outstanding. From the moment Nigel valued the house to the day we completed, the team were highly professional - providing regular updates and also liaising with the solicitors to ensure they were progressing the sale in a timely manner. The whole team were always friendly and welcoming and worked very hard to achieve a good sale price in a very short time period. Great team :)
Karen · 31 May 2020
Agent replied · 31 May 2023
Thank you so much for the lovely comments Karen. These reviews really help us with new business. So much of our work is local and personal and that can be really difficult to get across in an advert. Best wishes. Nigel
★★★★★ 5/5
GoogleWhat great service from arranging the first viewing all the way through to completion. It made buying my new property a pleasurable experience. All the team were so helpful chasing up any enquiries I had and keeping me informed of the progress, but a special mention to Viv thanks for everything you did. I also used a solicitor recommend by the Royal Fox, again they were so helpful and very competent compared to solicitors I have used in the past. I would definitely recommend this business. Thanks again
Kathryn · 31 May 2020
Agent replied · 31 May 2023
Wonderful comments Kathryn. Thank you so much for taking the time to leave them for us.
★★★★★ 5/5
GoogleI have recently completed on the sale of my house using Royal Fox Estates Northwich. Nigel and the team have been brilliant. Right from the initial valuation we felt the service was personal and honest. Within a month of having our property on the market we had accepted an offer. During the selling process, we received calls/updates from the team weekly which was a big help as we never felt out if the loop.Thank you again for your amazing customer service and I would highly recommend Royal Fox Estates Northwich to anyone looking to sell or puchase a house.
Katie · 31 May 2020
Agent replied · 31 May 2023
Thank you so much for these beautiful comments Katie. The Fox.
★★★★★ 5/5
GoogleNigel, Viv and the rest of the team at Royal Fox are true professionals in every thing they do. A no nonsense approach to finding a buyer and getting the job done as quickly as possible! Of all the agents we had round for a valuation. Nigel was the only person who went out of his way to sell the benefits and local knowledge that Royal Fox had to offer. Not just going through the motions like the rest. And asking for a lot more money. so use the "Fox" you won't regret it!
Darren · 31 May 2020
Agent replied · 31 May 2023
Thank so much Darren. These comments genuinely mean a lot to us. There is so much investment, love and attention in building this "house selling platform". There are so many unique features. Having staff that really know the business is often hard to get across in an increasingly corporate world. Many thanks. The Fox.
★★★★★ 5/5
GoogleThe service provided by Nigel, Steph, Linda and Viv was first class from start to finish, the team were friendly, professional, nothing was too much trouble and they kept us informed at all times. Nigel knows the local market extensively and predicted the price we would sell at and the month of completion - and was right both times!! When Paul and I decided to sell, the team had the house details online, along with floor plans, square footage, sales brochure, EPC and excellent quality photographs, and the For Sale board the FOLLOWING day. We were very impressed with this efficiency, and in fact we compared sales and advertising of similar properties on the market at the same time given by other estate agents. None of them provide ALL of this information in one place and so we knew immediately that we had made good choice as this was a COMPLETE service. It makes such a difference to prospective buyers when they are scrolling through on the internet, seeing all the information to hand which encourages quick viewings which we got, viewings lead to sales..... Selling our house with The Fox was a smart move and we wouldn’t hesitate to recommend Royal Fox as the best agents in Northwich.
Caz · 31 May 2020
Agent replied · 31 May 2023
Thank you so much for these amazing comments. We try so hard to produce this service and it makes us so happy when people notice. Thank you again.
★★★★★ 5/5
GoogleThank you to a great team of Nigel, Steph and Linda with our recent house move.
At a very difficult time, Nigel was very professional visiting our property and taking quality photos.
Always at the end of the phone for questions and answers when up to date info was required.
We're now settled into our new home after quite a stressful time, made much easier by the Royal Fox Team.PositiveResponsiveness, Quality, Professionalism, Value
Dawn · 26 August 2021
Agent replied · 31 May 2023
Dawn, it was an absolute pleasure looking after the house sale for you, we at Fox very much appreciate the excellent review.
★★★★★ 5/5
GoogleI cannot praise Josh and Nigel enough for their help with my house sale. From the off I instinctively knew they were the right estate agents for me! They kept me up to date with every aspect of the sale with regular phone calls along with emails clarifying all aspects of the sale.
What I loved more than any anything was the friendliness and approachability of Josh and Nigel but in a professional way also.
Thank you so much. I would recommend you to anyone!
Linda · 14 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.