5/5
Very happy with service and very knowledgeable people
Agent replied · 22 September 2025
Thank you Harry for your 5 Star Review, it is much appreciated.
Trusted Agent profile · Northolt
★★★★★
127 reviews across 1 platform
211 Ealing Road, Northolt, UB5 5HS
Tony Paul's office in Northolt, at 211 Ealing Road, is rated 4.5 out of 5 across 127 reviews on 1 platform, including 127 Google reviews rated 4.5.
Every review we hold for the Northolt office, from every platform, shown as written. First names only.
5/5
Very happy with service and very knowledgeable people
Thank you Harry for your 5 Star Review, it is much appreciated.
5/5
Great estate agents who went the extra mile regarding my sale. Professional and fully committed to get the sale completed.
Thank you Jag for your 5 Star Review, wishing you & the family the very best in your new.
5/5
Very good and very professional agent
Thank you Samuel for your 5 Star Review, it is very much appreciated by everyone at Tony Paul Estate Agents.
5/5
Very satisfied to complete the process to buying the house. Tony,Paul and the team were very professional and guided us through the whole process giving expert advice when required. We were delighted with the excellent service.I would definitely recommend buying or selling with them, an easy, stress-free process from start to finish!
Thank you Surjit for your 5 Star Review, it is very much apricated by all at Tony Paul Estate Agents. We wish you & your family all the best in your lovely new home and as always we are here to help if you need us in the future.
5/5
We had very good experience with Tony Paul Estate Agent. They were very professional and knowledgeable, and they guided us during our purchase. They were always quick to respond to questions or concerns. We are Highly recommended working with Tony Paul Estate Agent. Thank you very much.
Thank you Ahmed, for your 5 Star Review. We all at Tony Paul Estate Agents wish you the very best on your new purchase.
5/5
I would say I am very happy with the services that I get from Tony Paul Estate Agents as a whole. They were always been very thorough in the process and services. I believe their fees are very reasonable. I would highly recommend them should anyone looking for reliable agent in Northolt area for purchase or sell and rent their property. I have to say that Siobhan at Tony Paul is very approachable, prompt and helpful. She never gets annoyed and take time to explain the situation and follow up to make sure that you are happy with all the paperwork. I had some situation last time but the way she allowed to walk with me, the whole process was painless and transparent. She was very thorough and most importantly had an extremely good knowledge of rental market. Thanks for the effort.
Thank you Zia for your 5 STAR rating, its always a pleasure to deal with you.
5/5
Another great property service from Tony & the Team!!
Thank you Sam for your 5 Star Review, your business is much appreciated, here's to the next completion.
5/5
Excellent 5 star service! My family and I've used Tony & Paul's services on many occasions for purchases and sale of properties and their service have always been the best, and trust me I've dealt with many other estate agents throughout my portfolio. Specially, on the sale of my previous property, Tony managed to find me a buyer for my property within an hour of the previous buyer pulling out! Their fees and services are unbeatable! Will definitely be using them again. Very highly recommended. Thanks again Tony and Paul!
Thank you Sohrab for your 5 STAR review, we are always here to help.
1/5
They have treated my friend very unfair and are always tying to get more pocket money in cash outside the contract and not willing to spend money in any of their properties... Tony always 1 month before the contract renewal asks the tenants to repair the flats/houses in order to renew the contract as his properties have no insulation and are mouldy and smell disgusting and are very cold. I would never recommend this estate agents to anyone!!!
Mr Azemi, Firstly thank you for your review on behalf of your unnamed friend. I can only presume you are talking about Mr B R and if that is the case you are fully aware we have had to evict Mr B R through the courts due to very poor house keeping & overcrowding which was also confirmed by Ealing Council. I don't want to go on too much about this case however I do hope the next time you write a review that you write the facts.
5/5
Been a client of Tony & Paul for over a decade, find them to be very professional, helpful and most of all they gave me peace of mind when handling my account.
Thank you Depesh for your 5 Star Review, it is very much appreciated by everyone at Tony Paul Estate Agents.
5/5
Tony worked very closely with me to get our late father-in-law property sold - he really did ensure things kept moving. I would highly recommend this estate agency.
Thank you Mr Graham for your 5 Star review, it is very much appreciated by everyone at Tony Paul Estate Agents
5/5
I recently completed my first purchase with Tony Paul and very pleased with the service. They are very helpful and went above and beyond to assist their best. They made the process very smooth and easy for us. Fully recommended to others Thank you so much !
Thank you Gurpreet for your 5 Star Review, Wishing you all the best in your new home.
5/5
Excellent service from Tony and Paul's Estate agency, Very tight on Compliance which is what you should expect from a legitimate Estate agency. Have had experience from other agencies but non as professional as this estate agents. They have provided me with a excellent studio flat rental which is local to all shops and services with the underground within a minutes walk. Great communication and service from start to finish.
Thank you for your lovely review, we always push for excellence.
1/5
Due to traffic we were 8 minutes late and the appointment was cancelled.... Spent 1.5h to get to the property and finally to see no agents in the area...I am 100% sure that they have an attendance list and could check if some are missing.
Good afternoon, We were at the property showing other applicants for over twenty minutes, you were emailed the time and date and you did not show up. We run a tight diary, especially on Saturdays, we don't understand how you running late constitutes a one star review, we feel the only person you can blame is yourself.
5/5
I have a very good experience and highly recommended this agency. I would like to say Big Thank you to Siobhan for her help!
Thank you Ruzenka for your 5 STAR review.
5/5
They are very helpful and reliable people. They are well knowledgeable and are willing to help/listen always, which is a plus! I appreciate their support and advice these last few years. Always a pleasure to have them on my side.
5/5
I found only Tony Paul Estate Agent helpful and quick response.
Thank you Binu for your 5 Star Review, We all at Tony Paul Estate Agents wish you the very best in your new home and as always we are here to help again in the future.
5/5
Had a great experience with Tony Paul. Very professional staff who do a thorough job. I was thoroughly impressed by how well they conducted the vetting process and helped me a lot to find my new tenants in what was quite a turbulent time. The price charged was also reasonable.PositiveQuality, Professionalism
Thank you for your 5 Star Review and we are very happy that our service impressed you, as always we are here to help.
5/5
Excellent service. Professional and friendly staff and always find a tenant quickly. Thanks very much.
Thank you Frances for your 5 Star Review, its very much appreciated. As always we are here for you in the future.
1/5
I have never talked with such an unpleasant person before. the agent does not answer any of my questions. the agent did not give me her data when I threatened to make a complaint. A million questions from the agent, no answers to my and my husband's questions.i will Never rent a house from this agency.!
Good afternoon Justyna, Thank you for your review. I have listened to your recorded conversation with our office and I can confirm the questions asked where ones we ask all applicants but unfortunately you weren't prepared to answer hence we could not deal with you on this occasion.
1/5
I have never talked with such an unpleasant person before. the agent does not answer any of my questions. the agent did not give me her data when I threatened to make a complaint. A million questions from the agent, no answers to my and my husband's questions.i will Never rent a house from this agency.!
Good afternoon Justyna, Thank you for your review. I have listened to your recorded conversation with our office and I can confirm the questions asked where ones we ask all applicants but unfortunately you weren't prepared to answer hence we could not deal with you on this occasion.
5/5
Amazing agents. Great service. Very Professional. Highly recommend
Thank you Dr Shindi for your 5 Star Review, it is very much appreciated by everyone at Tony Paul Estate Agents. Wishing you all the best with your new purchase.
5/5
We got an excellent service, when there is time to listen to us and understand our situation, they did so. When the lender was causing a delay, they considered the situation and were prepared to give us sufficient time. They liaised with solicitors very well to speed up the process.
Thank you Durga for your 5 Star review and thank you for your help in this complicated transaction.
5/5
Tony & Paul have been very professional, they have supported us about 20 years, renting, buying and selling. They always assisted us with our questions. Thank you
Thank you, Arpi, for your 5 Star review, it's always a pleasure to deal with you & your brother. Looking forward to our next transaction.
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