Trusted Agent profile · Northampton
★★★★★
797 reviews across 2 platforms
The Business Centre L70 Chapel Place, Northampton, NN1 4AQ, NN1 4AQ
Williams Alder's office in Northampton, at The Business Centre L70 Chapel Place, is rated 3.9 out of 5 across 797 reviews on two platforms, including 8 Google reviews rated 4.6.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
TrustpilotWinksworth Kingsbury
As landlords, a tenancy came to an end recently and we were looking to get new suitable tenants. Nishi Shah at Winksworth Kingsbury was very helpful with the process and managed this efficiently with new tenants at the property in good time.
5/5
TrustpilotGreat agency
Great agency, as well as being really focused on finding the right buyer they put tremendous energy into helping make sure the selling process goes smoothly including liaising with both the buying and selling solicitors and keeping everyone on track until completion. Highly recommend, very personal personal service.
1/5
TrustpilotReally root agent
Really root agent. Not even polite to answering the questions. After this I don't even wanna deal with such a people. The agent name was Nishi Shah.Just in case. Doesn't even wanna answer any question, forcing people to do whatever he/she want. Avoid this agency
5/5
TrustpilotSurrey Quays staff were great
I was a tenant at one of the Surrey Quays office's properties for over 3 years and had a great experience with the staff. Especially Trish, who was always incredibly helpful and speedy with any queries or maintenance issues!
5/5
TrustpilotJenny helped us secure our new rental…
Jenny helped us secure our new rental home which we love. She was professional but friendly. It was seamless and Jenny was always available to help when we needed. We would highly recommend and definitely use again. Thankyou
1/5
TrustpilotBournemouth branch awful customer service
Bournemouth branch , avoid , no customer service Advertised a property that wasn’t available, then tried to tell me a three bed property was no big enough for a couple and 2 children ? When I call them they say the property is not available Awful service do not trust your property with these people
Dear Mr Attwater. We are always disappointed to receive feedback such as yours and therefore the matter has been looked into. It appears that you enquired about the property 4 days after it came to the market however the office responded to your enquiry within 10 minutes of receiving it on Saturday morning at 8.29am. The team asked for more information from you regarding your personal requirements which was accommodation for 4 adults but unfortunately someone in the interim put in an application and offer for the property, and the team had to inform you that the property was not suitable for 4 adults. As you are aware, rental property can be in short supply and therefore demand can be equally very high; as it was in the case of this property. I am sorry that you were not successful on this occasion however it appears that the office acted appropriately given the high demand for the property in such a short timescale.
5/5
TrustpilotBrilliant agent, highly recommend
Brilliant agent that I’ve had the pleasure of dealing with for many years for buying, selling and renting.Very professional, with a great attention to detail and friendly staff who guide you through the whole process.Highly recommend them to anyone
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotFaraz from the Surrey Quays branch was…
Faraz from the Surrey Quays branch was extremely helpful and professional through out the process. He ensured the sale progressed as swiftly as possible and was, therefore, a painless experience and I received an excellent service.Thank you Faraz!
5/5
TrustpilotExcellent service!
James and Daryl both did an excellent job selling my property. Both were very attentive and actively involved throughout the full sales process, helping to ensure everything ran as smoothly as possible. Their services are highly recommended!
5/5
TrustpilotGreat service
Thank you to Joanna and Esta at the Tooting office for helping me throughout the sale of my property. They both went above and beyond to make sure the sale went as smoothly as possible. Would highly recommend!
5/5
TrustpilotFully managed
It was a easy experience renting our property with Winkworths. It was the first time we were renting our property so really appreciated Aaron’s detailed guidance. Our property is fully managed by Winkworths and that has been painless. Thank you.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotAwful Business. Steer Clear
Beckenham branch awful. Been waiting for call back since visit Tuesday. Asked for staff name 6 times. Never got it. Mark Director promised action. Nothing.Jason on chat unhelpful, sarcastic and rude? My custom worth at least £5K plus a purchase. Bizarre behaviour. Client relations apparently have no phone and hide behind email. What a horrible company.
Hi Jo, We're sorry to hear of your experience here, we pride ourselves on our high level of customer service. please send us a message at: clientrelations@winkworth.co.uk and we can discuss further.
5/5
TrustpilotReview for Sleaford office
I have recently rented a property in the Sleaford area and Lonnie helped to make the whole process easy and as stress free as possible - as far as house moves go. Lonnie has communicated really effectively and everything has been answered quickly, which has been a great help. Great service.
5/5
TrustpilotExceptional service from Thomas
As a first time buyer, and having been previously let down by another Estate Agents, I was very apprehensive about buying. However, once I met Thomas, this anxiety completely disappeared. He was extremely helpful, understanding, professional, knowledgeable on the local area, a great communicator and gave me great advice. Nothing was ever too big or small for Thomas and he always got back to me with the questions I had asked and explained everything in layman's terms - with a lot of patience for my questions too! At each stage, I really felt like he was with me with the excitement too. He has made my first time buying experience a brilliant one and I cannot thank him enough - I am forever grateful!
1/5
TrustpilotThis company refused to rent me an…
This company refused to rent me an apartment on the last day before I was supposed to move in.EVEN THOUGH I HAD PASSED THE TENANT REFERENCING THROUGH THE INDEPENDENT - BLINC UKI had to rearrange everything as I had nowhere else to stay.Try to avoid these guys.
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
TrustpilotFive stars, no doubt about it!
Dan Maher at the Islington Office ensured this sale was hassle free. Proactive, friendly, and knowledgeable. No brainer for anyone buying or selling in the area!
Thank you so much for your kind words Mr Bally. We really appreciate you taking the time out to share your experience with us, and we agree, Dan Maher is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotProperty management
Nishi has been a pleasure to deal with through out the process of letting our property out.She provided us with all the information we needed upfront and was there to guide us through the whole process.
5/5
TrustpilotVery helpful and efficient!
Very helpful and efficient. Shilpa and her team reached out to help my elderly aunt rent out her flat. They were thorough, responsive and found a good client in a short while. Definitely recommend using them!
5/5
TrustpilotFor the Kensal Rise Lettings team…
For the Kensal Rise Lettings team Thankyou for all your work in successfully letting our house again. Always quick and responsive to any issues, keeping the process moving. Thankyou also for the additional support during the last 2 years it was much appreciated.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotI contacted a agent from Blackheath…
I contacted a agent from Blackheath branch and he treated my 5 years old son as a pet, saying that they don’t have any property accepting children’s. What a waste of time
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated. We are unable to find your name on our database, and therefore cannot get specific response to you. Please could you email clientrelations@winkworth.co.uk and we will be able to look into your concerns accordingly. Thank you in advance.
5/5
TrustpilotAll communication was exceptional and…
All communication was exceptional and absolutely all the time I spent at your place I felt extremely pleasant and well treated from all points of view! thank you from the bottom of my heart for your help and all your efforts for me
1/5
Trustpilot1 Star
1 Star - The Lettings department in Reading really don’t know what they’re doing.
5/5
TrustpilotI have rented my flat out through…
I have rented my flat out through Winkworths for over 10 years. They have been very helpful negotiating changes in contracts and supporting me with various issues. I would recommend them.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotThe Best Service You Can Ask For
Jenny Wintermeyer is an asset to this company. I have dealt with her before, and she has proved again that she says what she does, and then she does what she says. Good, honest service, and much appreciated.
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