Trusted Agent profile · Northampton

Williams Alder Northampton reviews

3.9

★★★★★ Good

797 reviews across 2 platforms

The Business Centre L70 Chapel Place, Northampton, NN1 4AQ, NN1 4AQ

Williams Alder's office in Northampton, at The Business Centre L70 Chapel Place, is rated 3.9 out of 5 across 797 reviews on two platforms, including 8 Google reviews rated 4.6.

Google logo

4.6 / 5

8

Reviews on Google

This office

Trustpilot logo

789

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fast responses

Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our property purchase process. Highly recommend!

Diego · 23 February 2023

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

High quality and fast service

Nishi & Ravi let out my property super quickly. The advert was clear and to a high quality. The tenant’s credit checks were passed and I’m very happy with service received.

Aa · 26 July 2024

5/5

Trustpilot

Fantastic experience working with Aaron…

Fantastic experience working with Aaron and his team: efficient, reliable, and hard-working. I would very much recommend them.

Jemma · 15 April 2021

5/5

Trustpilot

Natasha is smart

Natasha is smart, dynamic, she tells it like it is. For me she's the go to person at Winkworths. They are our lead agents too.

Henry · 23 May 2018

5/5

Trustpilot

I am a sub contractor with winkworth

I am a sub contractor with winkworth, I have been very happy with the managing director to the employees like Swati the maintenance director. The works come with schedules and list which is so easy and efficient to work with. I complete the works , i invoice the payments and payment come straight away. This is why I’m dedicated and focussed with working with winkworth.

Bhavesh · 8 May 2021

5/5

Trustpilot

Amazing agency and staff!

Amazing agency and staff! Very helpful and open to all our request and questions! All our moving went well since the first place! 100% recommended!Really thanks!S&C

Silvia · 27 April 2022

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Flat sale

Excellent service from the whole team, with special mention to Patrick and Kirsty

Ian · 4 August 2021

5/5

Trustpilot

Very helpful team from the Kensal Rise…

Very helpful team from the Kensal Rise branch who weree very patient and dedicated despite the up and downs. would recommend using them!

Mr · 23 June 2022

Agent replied · 25 October 2024

We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!

5/5

Trustpilot

Great service

I would highly recommend the lettings team’s services. Natasha is very helpful and has a professional and proactive attitude and approach.

Lea · 21 May 2018

5/5

Trustpilot

great agents we've sold and brought…

great agents we've sold and brought with them and now use as our letting agents .. Linda provides great advice and service on the lettings team

Tommy · 15 July 2024

5/5

Trustpilot

A great personal touch

The service was excellent and the personal touch style of letting was very good.

Miran · 29 March 2023

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Great

Received outstanding service from Farah Sadiq. Amazing at helping us through the whole process and answering all our questions.

Katrina · 9 September 2022

Agent replied · 25 October 2024

We're happy to see that you had a 5-Star experience. Thanks for sharing.

5/5

Trustpilot

Very professional and supportive service

Very professional service in support of a sale. Good follow-up - progression and very happy with overall agency sales. I would recommend.

P · 12 April 2022

Agent replied · 25 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future!

5/5

Trustpilot

The staff go the extra mile

The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)

Iain · 21 May 2024

1/5

Trustpilot

Useless

They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.

Blondie · 7 December 2020

Agent replied · 25 October 2024

Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.

4/5

Trustpilot

Efficient and helpful.

They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.

Mr · 27 April 2022

Agent replied · 25 October 2024

Thank you so much for your kind words!

1/5

Trustpilot

To avoid.

After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.

Andreea-Roxana · 30 September 2019

1/5

Trustpilot

The worst company to deal with as a…

The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.

Theo · 26 September 2024

5/5

Trustpilot

Exceptional service from start to…

Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!

Emma · 21 May 2018

1/5

Trustpilot

Worst estate agency

Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....

Daniel · 15 January 2021

Agent replied · 25 October 2024

Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.

5/5

Trustpilot

Excellent Service

Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend

Ollie_D · 18 May 2022

Agent replied · 25 October 2024

Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Excellent experience with Natasha

Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.

Liz · 21 May 2018

5/5

Trustpilot

Very good experience selling my flat in…

Very good experience selling my flat in London. It was a leasehold with some works happening, so not the most straightforward sale but very satisfied with the service provided by the Kennington branch. They were respectful of my tenants when arranging viewings and kept me updated during the negotiation and contracting process, helping to chase the buyer when necessary. Would recommend.

Rupert · 6 November 2019

1/5

Trustpilot

Awful Experience (Romsey office) - Never Again!

Communication was almost non-existent and what communication there was, was often proved to be wrong. The whole process was stressful and painful!

C · 22 August 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave your review however we are obviously disappointed that it is a negative review. We have reached out to you to ask for more information privately and if you are able to provide this we naturally shall investigate the matter further. Apologies if we fell short of your expectations on this occasion.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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