Every review we hold for the Northampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI chose Jackson Grundy to sell our house because of positive experiences with them when viewing earlier. I was not disappointed. It took several months to get our sale over the line but throughout, the staff at Jackson Grundy were excellent. They made sure that whoever presided over a viewing had been properly briefed about the house and the situation and as far as I knew, they were always polite and welcoming. They ensured that our pets were safe throughout viewings (keeping external doors closed etc). They were also always punctual and always kept everyone informed. I could not have wished for better.
Nick · 10 October 2025
Agent replied · 8 November 2024
Thank you for such a thoughtful review Nick. We're thrilled to hear that your positive experience carried through every stage of your sale. We're so glad we could meet your expectations and make the process as stress-free as possible. Wishing you all the best in your next chapter. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleI have lived in Northampton since 2014 and moved house 3 times. Each time I have ended up using Jackson Grundy to either buy or sell and I can hands down say they are by far the best estate agents in Northampton. The communication, effort and friendliness is second to none. On this occasion I sold through them and Becky from the Duston branch handled the sale which without her would have been a very stressful process. She went above and beyond for us. When people complain about estate agent fees I can vouch to say Jackson Grundy are worth every penny and would highly recommend for selling your house!
Steve · 10 October 2025
Agent replied · 22 December 2024
Thank you so much for your wonderful feedback. We really appreciate your kind words and the trust you've placed in us over the years. We’re so glad that we’ve been able to support you through your moves in Northampton, and your recommendation means the world to us. Thank you again for choosing Jackson Grundy. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleI used Jackson Grundy Estate Agents in Duston, Northampton to sell my Mum's bungalow and they were excellent. They found the right buyers very quickly and from going on the market to completion was just 6 weeks and one day. Job done with no fuss. I have used them previously when moving home myself and would certainly not hesitate to do so again.
Brenda · 3 October 2026
★★★★★ 5/5
GoogleGreat experience overall! Teresa was really proactive dealing with.
Devanshu · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind feedback. We are so glad you had a great experience. Teresa will be delighted to hear your comments. We really appreciate your recommendation. Thank you again
★★★★★ 5/5
GoogleWe couldn't have chosen a better place to handle our property sale.
Megan, Chris and Becky, based at the Duston branch were fantastic. Becky was on the case all through the process. After losing our first purchaser, another was found straight away. Becky kept up the pressure on the legal process which seemed to last forever but was in fact only 9 weeks from the offer to completion. Thank you, Denis & Leigh.
Denis · 23 October 2023
Agent replied · 22 October 2024
Thank you for your kind words and positive rating Denis, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleJackson Grundy Estate Agents were so helpful in purchasing our first home. Becky was just too amazing so also was Chris and some other agents. I would recommend them to anyone that wants some proper estate agents.
Leo · 2 June 2025
Agent replied · 25 July 2025
Thank you so much for your fantastic feedback! Especially delighted to hear that Becky, Chris, and the rest of the team made such a positive impression. Your recommendation means a lot to us, and we’re so glad you felt truly supported throughout. Wishing you lots of happiness in your new home. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleJackson Grundy handled the sale of my house and from start to finish they were extremely helpful and informative. A lady named Becky was my point of contact and she went above and beyond throughout the process, was always happy to take my calls, answer any questions I had and was especially helpful with chasing and dealing with problematic solicitors! Overall very happy with my experience and would definitely use them again
Ricardo · 23 October 2023
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ricardo. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe cannot thank Jackson Grundy highly enough. Becky went above and beyond liaising with all parties for what turned out to be months to secure our cottage for us - and Megan was generous with her time and patience - always happy to help. A friendly and professional team and very highly recommended.
Kate · 10 October 2024
Agent replied · 22 October 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Jackson Grundy. Becky and Megan are indeed invaluable members of our team, and we're delighted that they could assist you in securing your cottage. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleFrom start to finish there is not a bad word I can say from the duston branch, Chris was great on the valuation. Nicky helping us find the right house, and becky who I dealt woth the most, from the sale of my house to the purchase of my new house, becky couldn't of been more helpful, always keeping me updated chasing solicitors. Becky was amazing. Thank you so much for all you support and help. I highly recommend Jackson Grundy the duston branch.
Reggie · 23 October 2022
Agent replied · 22 October 2024
Thank you so much for leaving such a positive review and rating of your experience Reggie, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleFantastic service, super helpful and always prompt - with special thanks to Ricky and Becky for all their efforts helping us secure our first home.
We viewed a number of properties in the area prior to purchasing, and always felt as though Ricky was on our side. Not once did we feel pressured into making an offer and always felt that Jackson Grundy had our best interests in mind.
After making an offer, Becky did an amazing job of keeping us informed of any updates along the way. When we reached a stumbling block, Becky was great in liaising between us and the seller and getting the matter resolved quickly and decisively.
Both made the whole process as stress-free as possible and we can't thank you enough for everything you've done for us these last 3 months.
If/when we come to sell the property, Jackson Grundy will be our only consideration, and we wouldn't hesitate to recommend you to friends and family in future.
Many thanks and best wishes,
Tyrone and Laura
Tyrone · 23 October 2022
Agent replied · 22 October 2024
Thank you both so much for taking the time to leave such a thoughtful and positive review of your recent experience with Becky, Ricky and the team...it is greatly appreciated. Many thanks for your custom and we wish you every happiness in your first home. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleHighly recommend.
As a first-time buyer with no experience in the complex world of property transactions, looking for my first home seemed like a daunting task. Luckily, I came across Jackson Grundy who alleviated my fears with their professionalism and attention to customer from the very start.
Becky was absolutely fantastic throughout the whole process, answering my numerous questions, providing advice and recommendations, and most importantly engaging in a regular and meaningful communication at every step of the process. She was always on top of any developments and went above and beyond to ensure the process ran smoothly from start to finish.
The same applies to the Jackon Grundy's finance department who were also great in responding in a prompt and efficient manner to every development that needed their attention.
Konstantin · 23 October 2022
Agent replied · 22 October 2024
Thank you so much for your kind words and positive rating Konstantin, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleSelling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.
Barry · 10 October 2024
Agent replied · 22 October 2024
Thank you so much for your wonderful review Barry. We're thrilled to hear that Chris, Brandon, and Becky made the process of selling your home smooth and stress-free. Your recommendation means the world to us, and we're glad we could assist you every step of the way. If you ever need anything in the future, please don't hesitate to reach out. Congratulations again on your sale. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleWe had a great experience selling our house through Jackson Grundy Estate agents.
Megan Jackson was very helpful with all our enquiries and really went beyond her job to be helpful to us. She remained calm and kind while sometimes we got stressed.
Angela Edgington was very professional and extremely helpful too.
When we had to go into the Duston branch all the staff were very friendly and helpful.
Thank you to you all
Mr and Mrs Sheridan-Wheeler
Bobby · 23 October 2022
Agent replied · 22 October 2024
Thank you so much for your kind words and positive rating Bobby, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe can't speak highly enough of Becky, Chris and the team at the Duston branch of Jackson Grundy, not only did they sell our home quickly but they put in a massive effort and time to make sure the sale was completed as soon as possible so that we move to our dream location. We would highly recommend them to anyone wanting to move.
Ben · 23 October 2023
Agent replied · 22 October 2024
Thank you so much for your kind words and positive rating Ben, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe would highly recommend Jackson Grundy Agents. Both Megan & Angela went above and beyond in helping us to sell our mums house. My sister and I live in Norfolk and Scotland respectively but they were always available at any time. We were kept well informed throughout and their friendly professionalism was exemplary. We would recommend them to anyone wishing to sell their property. We will never forget their kindness throughout a very difficult time.PositiveResponsiveness, Professionalism
Lynne · 23 October 2022
Agent replied · 22 October 2024
Thank you so much for taking the time to leave such a kind and positive review of your experience Lynne, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleI became charged with selling my deceased sisters home back in 2024 and chose Jackson Grundy as the selling agent, where I met with Becky. A lovely lady who listened to my story with compassion, patience and understanding. With the help of her colleagues she found me a buyer who wanted a very quick transaction (6 weeks). Becky managed the conveyancing company with determination and the sale was completed within the 6 week deadline.
I found the whole experience very smooth and satisfying. Thankyou to the whole team and especially my main contact, Becky. I highly recommend Jackson Grundy Estate Agents.
Cliff · 17 April 2025
Agent replied · 22 August 2025
Thank you so much for your kind words and for taking the time to share your experience. We’re so sorry for your loss, and glad Becky was able to support you with compassion and care. Your recommendation means a lot to us, and we’ll be sure to pass your thanks on to Becky and the team.
Wishing you all the very best, The Jackson Grundy Team
★★★★★ 5/5
GoogleWe have just completed the sale of our house through Jackson Grundy’s Duston office. We wouldn’t hesitate to recommend the service provided by Becky, Chris & Ricky. Our sale was agreed in 3 days and from then on Becky was constantly on the ball liaising with our buyer, and our respective solicitors. She kept us updated at every stage. This took the stress out of the process at a very difficult time for us.
A · 23 October 2022
Agent replied · 22 October 2024
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleI have been pursuing a house in Northampton for a few weeks.
Rhys was the gentleman that I had communicated with.
I found Rhys to be very professional, thoughtful, considerate and consistent. Before his weekend off he would touch base on a Friday and on a Monday.
He provided exceptional client services.
Thank you Rhys from a very grateful client.
Susan · 23 October 2023
Agent replied · 22 October 2024
Thank you for your kind words and positive rating in reference to Rhys, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleBecky from Jackson Grundy was really helpful throughout the whole process of buying my house. She kept pushing things forward, regularly checked that everything was going smoothly and kept me updated along the way. I really appreciate all her help and would definitely recommend her.
Gabriel · 6 October 2026
★★★★★ 5/5
GoogleThe service I received from Jackson Grundy, Duston, was excellent.
Becky was marvellous all through the inspection period to the time of exchange of contracts. In fact all staff members were warm and helpful to me. It was really a great experience using Jackson Grundy Estate Agents.
I would recommend them to anyone, anytime for a seamless property purchase.
K · 23 October 2023
Agent replied · 22 October 2024
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe have nothing but praise for the Jackson Grundy Duston branch. Becky was always there to answer any questions and was a major help when things started to slow down and drag on. From start to finish the service has been spot on and Becky kept us informed at every stage, working hard to make things happen. A pleasure to deal with and we would have no hesitation recommending them.
Ian · 23 October 2022
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ian. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleBecky Toone was exceptional brilliant with her customer service. Through and through her involvement was outstanding... She made sure everything that was required to get to completion stage was done. Up to date information questions her tenacity helped a great deal she is an asset to Jackson Grundy.. Would love to work with her on other projects.....
Imperial · 23 October 2023
Agent replied · 22 October 2024
Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleSimply the best / we purchased and sold our property using Jackson Grundy and despite many hurdles plus lockdown second time around their patience and perseverance guided us through the ordeal - lots of hand holding being as it was the first move in 33 years and we were so pleased with everything / the team were superb especially Alex Harding in the Duston office and Sarah Clarke in the Northampton office - cheers girls 👍🏻👍🏻😘
Terence · 23 October 2021
Agent replied · 22 October 2024
Thank you very much for taking the time to leave such a positive review and rating of your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe purchased a house which was marketed by Jackson Grundy - Becky and the team were excellent from start to finish. Becky went the extra mile to keep us informed and resolve issues that arose.
Naomi · 22 November 2024
Agent replied · 10 December 2024
Thank you for sharing your experience with Becky and the team at Jackson Grundy. Becky takes great pride in providing clear communication and going the extra mile to resolve any issues, and it’s wonderful to see her hard work reflected in your kind words. We hope you’re settling into your new home and making it your own. If there’s anything further we can assist you with, please don’t hesitate to get in touch. Kind regards, Alex - Jackson Grundy
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