Every review we hold for the Northampton office, from every platform, shown as written. First names only.
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5/5
TrustpilotBecky in the Duston branch was amazingβ¦
Becky in the Duston branch was amazing π€© My mum found it very difficult to sell our family home but she was there every step of the way Amazing team.
Sue Β· 12 April 2025
Agent replied Β· 23 May 2026
Thank you so much for your lovely review. Weβre really pleased to hear that Becky and the Duston team were able to support your mum through the move. Wishing you and your mum all the best for the future, and thank you again for choosing Jackson Grundy.
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5/5
TrustpilotHighly recommended
I signed with Jackson Grundy Abington branch after a negative experience with another local agent and the service I received from them from start to finish was excellent. They sold my house very quickly and resold again quickly when the sale fell through. After sales care and communication was excellent and I would highly recommend them.
Hayley Β· 8 February 2024
Agent replied Β· 22 December 2024
Thank you for your wonderful review! Weβre delighted to hear that your experience with our Abington branch was so positive and that we were able to handle the sale and resale efficiently. Your recommendation means a lot to us. If you need any further assistance, donβt hesitate to reach out. Thanks again for choosing Jackson Grundy!
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5/5
TrustpilotMy wife and I have just relocated toβ¦
My wife and I have just relocated to the area for work and unlike a previous review we found Katy to be very professional, attentive and easy to work with.We are so happy with the home we now have and the moving in process was also aided by Katy and her team.Thanks Katy as promised spreading the word for you.Keep up the great work.
Mark Β· 11 August 2021
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5/5
TrustpilotBest agency
We would like to express our sincere gratitude for your invaluable assistance in purchasing our new home. The entire process was smooth and professional, and we truly appreciate your dedication and expertise.
Petro Β· 11 February 2025
Agent replied Β· 23 May 2026
Thank you so much for your heartfelt feedback. Weβre delighted to hear that your home-buying journey was smooth and that our team, especially Natalie, was able to provide the support and guidance you needed.
Wishing you all the happiness in your new home. If you ever need anything in the future, weβd be more than happy to help. Kind regards, Alex - Jackson Grundy
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5/5
TrustpilotVery professional estate agents
From our initial viewing through to our exchange of contracts, both Megan and Becky were very helpful, thorough and professional. Having gone through several house purchases/sales, this is the best experience I've had of an estate agent. Thank you to both of you.
CH Β· 15 October 2023
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5/5
TrustpilotAmazing!!
Louise and colleagues were amazing at supporting my mortgage getting me joy only the right deal but ensuring that over the coming weeks nothing better was coming up. The service was amazing and I was kept informed through all stages. Highly recommended!
LuLu Β· 12 September 2024
Agent replied Β· 22 December 2024
Thank you for your great feedback. Great to hear that Louise and the team could help you secure the right mortgage deal and keep you informed throughout. If you ever need anything in the future, don't hesitate to reach out, we're always here to help.
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5/5
TrustpilotGreat family run estate agency
Great family run estate agency. We used the Duston branch for sale and purchase. The team including Chris & Megan were very supportive and highly professional. Special mention for Becky, nothing was too much trouble, the best chaser/administrator in the business. Thanks team!
David Β· 17 August 2023
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5/5
TrustpilotWhat a great professional service
What a great professional service. The whole team were brilliant, Becky was relentless at keeping all the solicitors moving which is so important to get everything done. Thanks also to Chris and Megan who were great throughout the process.
Andrew Β· 18 August 2023
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5/5
TrustpilotGreat communication
The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!
Mr Β· 17 May 2024
Agent replied Β· 22 December 2024
Thank you for your kind words. We're thrilled to hear that the team went above and beyond and kept you well-informed throughout the process. Your feedback means a lot to us. If you need any further assistance, we're always here to help.
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5/5
GoogleBrian is the best. Thank you for your support!
Tatiana Β· 23 March 2023
Agent replied Β· 22 October 2024
Thank you very much for taking the time to provide such a positive review and rating Tatiana, and many thanks for your custom. Best regards, Nick - Jackson Grundy
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5/5
TrustpilotThe team at Jackson Grundy Dustonβ¦
The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property.I could not be happier with the service and expertise
Neil Β· 11 July 2023
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5/5
GoogleBrilliant service. I could not fault them at all. When they said they would be able to sell the house in a few days I did think they were telling me fibs. However less than 48 hours later I had several offers to look at. Absolutely first class and so friendly too. Would highly recommend them.
Karen Β· 23 March 2023
Agent replied Β· 22 October 2024
Thank you very much for taking the time to leave such a positive review about your experience with the team Karen, and many thanks for your custom. Best regards, Nick - Jackson Grundy
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5/5
TrustpilotCan't fault them in Duston
Can't fault them in Duston. A really problematic chain, non caused by JG. Never gave up chasing and patiently getting things sorted as much as they could.
Terry Β· 20 November 2024
Agent replied Β· 23 May 2026
Thank you so much for your kind words and patience throughout the process! Becky and the team in Duston will be thrilled to hear your feedback. Wishing you all the best in your new home! π
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5/5
TrustpilotExcellent service Becky so helpful
Consumer Β· 15 August 2025
Agent replied Β· 22 December 2024
Thank you so much for your kind words!
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5/5
TrustpilotBecky has been brilliant throughout allβ¦
Becky has been brilliant throughout all of this, considering it was our first house purchase together for me & Ellie she made us feel confident that she was doing everything she could for us!
Harry Β· 26 July 2023
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5/5
TrustpilotHouse sale
Recently sold our house through Jackson Grundy Wellingborough rd Northampton. All the staff were really helpful and kept us up to date with developments as they occurred.this helped to keep the whole process running as smoothly as possible and stress free.
Paul Β· 9 February 2024
Agent replied Β· 22 December 2024
Thank you for your feedback! Weβre glad to hear that our team kept you informed and made the process smooth and stress-free. If you need any further assistance, weβre here to help. Thanks again for choosing us!
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5/5
TrustpilotHelpful all round but especially Becky!
Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.
Ellie Β· 25 July 2023
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5/5
TrustpilotViewed and bought my current propertyβ¦
Viewed and bought my current property through Jackson Grundy. The whole process was smooth and seamless. Sign posting every single way of the process made me feel at easy and knew exactly where things stand. The icing on the cake was when the sellers solicitors couriered my contract agreement out to me waited for me to sign it and took it back making the exchange of contract super fast and completion done and dusted within the time frame
Tony Β· 14 June 2023
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1/5
TrustpilotAwful experience - do not use
Rental side of estate agents are awful. We had a bad experience. Tried to get us on everything when we moved out, even though we left house cleaner than we got it. Unhelpful, unfriendly staff. Also left paying for rent for a house with multiple leaks and water was turned off to prevent damage so we couldnβt move back in! And landlord and estate agents couldnβt care less, never got fixed. Also got stung on garden charges as Iβve seen others have, they took photos of weeds under hedges zoomed in!!! Never use them for rentals however the team for sales are great!
Rosie Β· 8 March 2023
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5/5
TrustpilotExcellent service
Excellent service, continuous communication throughout the sales process.
Ian Β· 14 April 2025
Agent replied Β· 23 May 2026
Thank you so much for your kind words. We're really pleased to hear you were happy with the service and communication throughout your sale. It was a pleasure to assist you, and we wish you all the best in your new chapter.
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5/5
TrustpilotThe Duston Branch
The Duston team were excellent from start to finish. They worked extremely hard and after I accepted an offer on my property, Becky then proceeded to work on the next stage of the sale. She provided guidance, support & recommendations. Nothing was too much trouble for her. The effort she gave until exchange/completion was brilliant. Would highly recommend them time & time again. The Duston team were professional in every way, literally cannot fault them.
Lisa Β· 19 June 2023
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5/5
TrustpilotGood experience when buying a house.
Jacek Β· 13 April 2025
Agent replied Β· 23 May 2026
Thank you for your kind words! We're so pleased to hear you had a good experience buying your home, and that Becky and Chris were able to help make it a smooth process. We really appreciate the recommendation, wishing you lots of happiness in your new home!
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5/5
Trustpilothighly recommended
Louise from Jackson Grundy Financial services was fantastic and really helped us with our mortgage and insurance needs. Highly recommended
Duncan Β· 13 September 2024
Agent replied Β· 22 December 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that Louise was able to help. If you need anything else in the future, don't hesitate to reach out!
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5/5
TrustpilotExtremely professional
Extremely professional, they have your best interests at heart .Kiefer was fantastic and so professional. We would highly recommend Jackson and Grundy .
Samantha Β· 14 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.