Trusted Agent profile · Northampton
★★★★★
1,076 reviews across 2 platforms
14 Bridge Street, Northampton, NN1 1NW
Howkins and Harrison LLP's office in Northampton, at 14 Bridge Street, is rated 4.8 out of 5 across 1,076 reviews on two platforms, including 324 Google reviews rated 4.8.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding
Outstanding. Genuinely experts in the local area for knowledge and advice. We achieved the best outcome in a difficult market, supported by great marketing. I especially appreciate the way Maddie and her colleagues took the time to understand my property and area benefits in order to maximise any inquiries. And our experience of the sales process following sale was excellent.
Thank you!
5/5
TrustpilotExcellent support with a smile …
Our rental property has been overseen by Howkins & Harrison for many years and we have always had outstanding service and support by Lisa Swinnerton. She takes the hassle out of looking after our property and is always there to help if we need help & advice. On the few occasions over the years that we have had tenants move on then Lisa and her team quickly finds us new and good tenants. The checking of the tenants and care of our property gives us great confidence.
Thank you!
5/5
TrustpilotI would highly recommend
I would highly recommend. Matt and the team at the Ashby de la Zouch Branch were a pleasure to deal with. Thank you Matt for your professionalism, patience, help and support throughout the process.
Thank you!
5/5
TrustpilotAbove and beyond service! Atherstone branch
Nadine and Linda were absolutely fantastic throughout the entire process of securing our dream home. Their professionalism, dedication, and constant support. They were always available to answer questions, kept us informed every step of the way, and truly went above and beyond to make everything happen. We’re incredibly grateful for their hard work, patience, and commitment!
5/5
TrustpilotMassive Thank You
Massive thank you to all the residential sales staff at the Rugby H&H branch. They smoothly guided me through the sales process from start to finish, and managed the (unconventional) buyer. Julie was always swift to reply to communications and gave helpful practical advice when requested. Everyone was polite and professional. Smart, polished, charming without being too smooth for comfort.
5/5
GoogleEvie has been incredibly helpful every time I’ve used Howkins and Harrison for moving. She always manages to get everything sorted quickly and efficiently, which I really appreciate.
Thank you!
5/5
TrustpilotRepeatedly deliver an excellent experience
I've used Howkins and Harrison 3 times now, twice when purchasing and once when selling. Throughout all of those transactions, David and Jamie in Northampton have been completely fair and proactive in chasing things up. None of them at the branch exhibit any of the stereotypical estate agent vibes, which is what made me go with them above all else when selling. I had a few agents to value and one of them tried to push me into signing with pretty underhand tactics. Jamie just came for a chat, explained how he would do things and was upfront with what was good and bad about the house, and anything that could cheap and easily be remedied. Throughout the selling process, my buyers have had some things they wanted changing, or the agreed price altering - Jamie and David were brilliant at being fair and sitting in the middle, ensuring it was as fair as possible on both sides. Most people you talk to (including me with most other agents!) come out of the house purchase/sale process feeling like the estate agents have done very little for their comission, but with Howkins and Harrison I always feel they have earned it, and the deal wouldn't have happened anywhere near as easily without them. Would thoroughly recommend and will be using them again the next time I come to sell.
This is brilliant to hear, thank you!
5/5
TrustpilotGreat service
We met Lisa Swinnerton from the Atherstone branch after seeking a new letting agent following a bad experience with another company. She has been amazing since the start. Lisa is efficient and just a few days after the property was advertised she had viewings and she put forward several prospective tenants. Once we had made our decision she has ensured all checks complete, tenancy agreement signed, inventory complete and a move in date sorted.Lisa has kept us up to date the entire process and I feel so happy that she and the team at Howkins and Harrison are managing the letting of my property.
Thank you!
5/5
TrustpilotWe’ve been with Howkins and Harrison…
We’ve been with Howkins and Harrison now for over 3 years and we do owe a lot to them in finding the perfect house to rent. At a time of desperate need during COVID they found us a house which to this day has been so far the best we’ve lived in. Any problems or issues with the house are never a trouble or problem, at times I feel a bit of a pain as 1 thing goes in the house and other problems seem to follow but they are quick to reply and get on top of whatever that problem is. A special shout out to Nicole Ashenden from the Daventry Lettings Team for her prompt, kind replies. All those who work in the Daventry office are there to help you by always being at the end of an email or phone call.
Thank you!
5/5
TrustpilotI have worked with H&H Northampton for…
I have worked with H&H Northampton for 12 months and have been very happy with the services. Especially, Kelly has been absolutely phenomenal; Very prompt with emails, addressing comcerns and questions and very professional and polite.
5/5
GoogleJust wanted to say how great these people are. It's hard to find a letting company that cares about the tenants. I only have good memories about the tenancy. During the 2 years we've been with them, they helped us a lot, never questioned things, always eager to help and never a bad moment. Whenever I had a question, it would have been resolved in a matter of days. Really pleased with them ☺️ We only moved out as leaving the country, otherwise we would've never. Special thanks to Alex Eldred, Evi Kondracki, Drew Stewart and Javed Rahman. Javed especially was with us from the very beginning. Probably the person who got the most emails from me and was always quick to follow with a response. 10/10
Brilliant, thank you!
1/5
TrustpilotRude, arrogant staff
Wish I could give 0 stars. Very rude and stuck up, make a conscious effort to look down their nose at tenants. Kate in particular is exceptionally rude. Have had viewings turn up which we weren’t told about, then the agent told the prospective buyers that we had been given notice to leave in front of us, which I had to to correct her was incorrect. Never told when viewings have taken place and then treated with utter rudeness when call them to ask if it’s been done. Would avoid the Daventry branch like the plague.
5/5
GoogleI had an overpaid bill to Howkins & Harrison as I forgot to cancel my standing order after I moved. After I contacted their Northampton office reporting my overpayment I got a phone call from Drew Stewart confirming my bank details that he can return my overpayment to. Shortly he sent me an email confirming he's just arranged for the amount to be returned as requested. A few days later, my money is back.... Thank You Drew Stewart!
Thank you!
5/5
TrustpilotExcellent personal service
We sold our house through H&H and had great service through Rugby and Lutterworth. Julie, Maddie and Lauren couldn’t have been more helpful, it felt like a personal service. Would highly recommend Thankyou ladies
5/5
TrustpilotMy experience with Howkins &harrison…
My experience with Howkins &harrison was very easy thanks to Nicole Anderson on the viewing of the property and getting everything in place. I would highly recommend Howkins and Harrison 100%
5/5
TrustpilotAlex Eldred from Northampton…
Dealt with Alex Eldred from Northampton today and have to say it was refreshing. Alex listened to the issues and dealt with them quickly and appropriately. He took everyone into account making decisions and respected frustrations that had arisen for previous events outside his control. He took a round quickly to prevent any escalation and further problems arising and I can only say good things. Thank you Alex, it's been a pleasure.
Thank you!
5/5
TrustpilotExcellent Service from your Daventry Office
I had no hesitation for the second time engaging the very professional and excellent letting sevice offered by the Daventry Office. Sarah and Nicole were first class and the advise I received regarding decoration and the colour for new carpets resulted in the Unit being shown at its best. So it came as no suprise that it was let within minutes of being avertised. Excellent advice, Excellent service. Thank youNow that is service, as I have very satisfied tenan
Thank you!
5/5
GoogleI’ve had a great experience working with Drew Stewart as my Property Manager. He’s been incredibly helpful, responding quickly to any questions I’ve had and keeping me updated throughout the process. It’s clear that he cares about providing top-notch service, and it’s been really appreciated. I wouldn’t hesitate to recommend Drew to anyone looking for a reliable and professional property manager. Thanks again for all your help!
Thank you!
5/5
TrustpilotDrew Stewart - Thank you
Drew Stewart of Northampton did an excellent job of looking at the bigger picture and quickly resolving an internal H&H issue, finding a solution to the main issue and apologising to myself and the previous tenants. I was told that (a team member) tried to get extra rooms painted which i hadn’t requested which caused delays and upset the previous tenant and myself. This should never have happened in the first place, if H&H had been looking after my house properly then the issue wouldn’t have been there in the first place. Thank you Drew for understanding and being professional about this and keeping me updated daily. Nice one, you get 5 Stars. Hope H&H sales team becomes as dynamic as you at selling my property.
Thank you!
5/5
TrustpilotSo helpful she went above and beyond
I used Howkins & Harrison in Atherstone.Lisa Swinnerton helped me with a house I fell in love with and when I say she went above and beyond I truly mean it. She was so understanding and i really felt like if it was not for her I wouldn’t be lucky enough to be moving into my dream home right now. If I could give ten stars I would thank you Lisa for being patient and understanding just what you want when looking for a place it’s stressful enough.
Thank you!
5/5
TrustpilotClaiming Deposit bk from last property
Drew Stewart at Howkins and Harrison was very helpful and got back ALL of my deposit for me which i was over the moon about! He bent over backwards as a go between me and the landlord to try get me as much deposit bk as he could. He also kept me in the loop from start to finish of how it was progressing. Can't speak highly enough and very grateful for his services
Thank you!
5/5
GoogleDrew property manager from Howkins and Harrison has been very helpful, professional, and proactive in getting issues at the house resolved. He kept me well informed throughout and responded quickly whenever needed. Everything was handled efficiently and with great communication. I really appreciate his support and would happily recommend Drew and the team at Howkins and Harrison.
5/5
TrustpilotFrom the very start of our experience…
From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings on the first day of sale and they sold house on 2nd day. The follow up service answering queries by Andy and Matilda was excellent till the sale was completed.
5/5
TrustpilotFantastic Service
I'd been looking for a house for a few weeks and found the ideal property being let by Howkins & Harrison. Luckily I managed to get the first viewing with Lisa and immediately knew that it was the one for me. Lisa was brilliant and she pushed through the application in what must have been a record time! By far the most professional and enjoyable experience I've had with an estate agent. Thank you, B.
Thank you!
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