Bovis Homes West Midlands Northampton reviews

Hi Rory, We're happy to hear that your first-time home-buying experience at Broxborough Park was impeccable. It's great to know that our sales consultant was knowledgeable and approachable, making the process feel familiar. We appreciate your positive feedback and high recommendation. Kind Regards, Kobi Bovis Homes

Hi Matt, We're so glad to hear that our team was able to provide such helpful assistance during your site visits. We appreciate your positive feedback and are excited for you to finalize your property's look! Kind Regards, Kobi Bovis Homes

Hi Julie, Thank you for your positive feedback. We are happy to hear that your home purchase is progressing smoothly and that our team members have been helpful and informative. We wish you all the best for your completion. Kind Regards, Kobi Bovis Homes

Hi Robert, We're so pleased you received useful information and could view a show home during your spontaneous visit. It's wonderful to hear our sales team member was knowledgeable and helpful. Thank you for your positive feedback. Kind Regards, Kobi Bovis Homes

Hi James, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how frustrating and disappointing it must be to face ongoing delays, particularly when purchasing your first home. We appreciate that the length of time taken and the repeated changes to your anticipated move-in date have caused significant inconvenience for you and your family. While construction timelines can sometimes be affected by a range of factors, we recognise the impact this has had and regret that your journey has not been a smoother one. We would also like to reassure you that all homes are subject to the appropriate certification and checks prior to legal completion, in line with regulatory requirements. However, we understand that the experience leading up to this point is just as important, and your comments will be shared with the relevant teams to review both communication and delivery processes. We are committed to supporting you through to completion of your home and improving the experience for all customers moving forward. Kind Regards, Kobi Bovis Homes

Hi Odin, We appreciate your feedback and are glad to hear the process has been smooth so far. We understand the frustration with technical issues and are working to improve our IT portal. Kind Regards, Kobi Bovis Homes

Hi Laura, We're happy to hear that you had such a positive experience! It's wonderful knowing we could help you achieve your dream home. Thank you for recommending us! Kind Regards, Kobi Bovis Homes

Hi Les, We're happy to hear that the meeting was helpful, and appreciate your positive feedback regarding the professional approach. We will consider the possibilities with you. Thanks for your review! Kind Regards, Kobi Bovis Homes

Hi laura, We are so happy to hear about your positive experience reserving your new home. We appreciate your kind words about our team members and are delighted the process has been simple for you. Thank you for sharing your excitement! Kind Regards, Kobi Bovis Homes

Hi Lucy, We're so glad to hear you had such a positive experience at our Littleport site. It's wonderful to know our team was helpful and provided excellent service. Thank you for your kind feedback! Kind Regards, Kobi Bovis Homes

Hi Corin, We're happy to hear about the exceptional service and attention you received. We appreciate you highlighting how helpful the team was in securing your new home and keeping you updated. Kind Regards, Kobi Bovis Homes

Hi Ann, We are so pleased to hear that our sales team went above and beyond to assist you. It's wonderful to know that your questions were answered promptly and that any paperwork issues were quickly resolved. Kind Regards, Kobi Bovis Homes

Hi Ashley, Thank you for taking the time to leave such a wonderful five-star review. We are delighted to hear that your recent home viewing went so well and that our representative was informative, polite, and thorough during your visit. It is fantastic to know how much you loved the properties. Kind Regards, Kobi Bovis Homes

Hi Andrew, Thank you for sharing your feedback. It's disappointing to read about the issues you experienced, particularly the snagging items, leaks, kitchen worktops and the prolonged flooring concerns you mention. We recognise the impact that unresolved issues can have on your overall experience, and feedback such as yours is important in helping us review our processes and the standards we expect to deliver. We appreciate you taking the time to highlight these concerns and will ensure your comments are shared with the relevant teams. Kind Regards Kobi Bovis Homes

Hi Jason, We're so pleased that you felt welcomed by our staff and that they were helpful in showing you around the site. It's great to know the show home visit recommendation solidified your property decision. Thank you for your positive feedback. Kind Regards, Kobi Bovis Homes

Hi Ro, Thank you for taking the time to share your feedback. We are sorry to hear that your experience since moving into your home has not fully met your expectations, particularly in relation to the outstanding snagging items and the condition of the wider estate. We appreciate how important it is for both individual homes and communal areas to be completed and maintained to a high standard. Your comments regarding landscaping, pathways, and the condition of planted areas are noted, and we recognise the impact this can have on the overall appearance and enjoyment of the development. The delivery and adoption of communal landscaping can involve multiple stages and coordination with external parties, and while this can sometimes result in delays, we understand that this does not lessen the frustration caused. We would reassure you that these matters remain under review, and we are working with the relevant teams and contractors to address areas where improvements are required. In relation to your individual snagging items, we are continuing to monitor outstanding works and progress them where possible. We appreciate that this process has taken longer than anticipated and apologise for any inconvenience this has caused. We also note your comments regarding communication around maintenance responsibilities and service areas. Clear and accurate information is important, and your feedback will help inform how we communicate these details more effectively going forward. We are committed to improving the overall experience for residents and appreciate you bringing these concerns to our attention. kind Regards, Kobi Bovis Homes

Hi Rose, It is wonderful to hear that our team provided such a welcoming experience and made everything run smoothly for you. We truly appreciate your feedback and your recommendation. Kind Regards, Kobi Bovis Homes

Hi NicoSocial, We're so happy to hear our staff provided such a positive experience for you. We appreciate your kind words! Kind Regards, Kobi Bovis Homes

Hi James, We're happy to hear about your positive experience. It's great to know that her fast, honest, caring, attentive, and professional approach made buying and moving easier. We appreciate you acknowledging her communication, support, and genuine care. Thank you for your feedback! Kind Regards, Kobi Bovis Homes